I called at 830AM about a mazda rx8 with 109k miles on it. They said they had to talk to the sales manager for the price, which wasn't listed. I never heard back and it was 12PM and I called back, asked please can I get a price because I am shopping around, I'm from Atlanta. I fill out there application and they still don't give me a price. I don't hear anything and its now 3pm and I call back to speak with Larry the sales manager. He first was rude with his tone and the words he choose to use. His said that he cant come down on the price and it was competitive with online. I then informed him that the online prices where high his 8,500k for the car. The other cars on autotrader for the same miles are cheaper and as well on carguru. I informed him that someone in atlanta has one same year and less miles for 5,999.k. He said BUY THAT ONE, not trying to work with me and was rude. I was taken back and asked him why are you being rude and your lacking customer service. I informed him, I clearly like the RED mazda and want that one, ready to drive to Alabama from Atlanta to get it and put down 3k but work with me on the price. He said NO, its competitive with online but I dont compete with ATLANTA.
The online prices are below what he is asking for his RX8 and its over priced. There looking to sucker someone into it, whom has not done research on the car with that many miles. Bad business and I'll take my money, business and referrals to another dealer ship with respect and negotiation tactics. If your gonna be FIRM on a price, give reasons why. Use bedside manners and sell. Try to Upsell the price and state why you believe XYZ is right not just be rude over the phone. Use tactics and negotiate with potential buyers, use some grace. Guess I'm buying the RX8 here in ATLANTA, good job Larry or used car sales manager.
Just my experience with them
I Recommend This Dealer:
Larry used car sales manager
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