Tarrytown Honda

Purchased a vehicle in February. Finally took it home and on the way home realized the radio and all audio wasnt working. Returned the car the next afternoon, which took the dealership almost one month to co on the way home realized the radio and all audio wasnt working. Returned the car the next afternoon, which took the dealership almost one month to complete the job of getting a new radio installed. At the same I complained of a "shimmy" and vibration of the wheel. Ultimately after reciving the vehicle a month later. the car started squealing when the brakes were applied and a noise was evident when turning the wheel. had to pay for two out of four new tired and the rooters to be resurfaced only to have the noise return along with the sqealing. was told its just dust. And today (june 20) the car completely would not start. Apparently, they placed a undersized battery in an suv as a bandade. Not fun to be sold this type of vehicle. The battery is no good nor is it for an suv. These people arent honest and have very sketchy tactics with making a sale. When addressing these issues would have cost just a few hundred dollars which is next to nothing when considering a $18,000 sale. TOTALLY SUCKS to be sold a horrible vehicle. More

We loved everything about our experience with Tarrytown Honda. The sales and financing staff were all very friendly and helpful and even stayed past closing time. Our salesman, went above and beyond to mak Honda. The sales and financing staff were all very friendly and helpful and even stayed past closing time. Our salesman, went above and beyond to make sure the whole process went smoothly. We've received a couple follow-up phone calls and a thank you letter in the mail. I would highly recommend Tarrytown Honda! More

Armed with information from Edmunds regarding True Market Value, dealer's Invoice and MSRP of a 2011 Honda Crosstour EX L, I sought price quotes from a variety of Honda dealers in the area. Isobel Acevedo of Value, dealer's Invoice and MSRP of a 2011 Honda Crosstour EX L, I sought price quotes from a variety of Honda dealers in the area. Isobel Acevedo of Tarrytown Honda was most cooperative in not only arriving at an agreeable price but also convinced me that although they didn't have my particular color in stock, she would be able to find one for me and deliver it before we left for vacation in a few days. True to her word, the car was delivered the evening before we left, and she took the trouble to explain and demonstrate all it's functions before I drove it off. I highly commend Isobel for her competence and her charming "customer first" attitude. More

Experience was excellent. They said they could find the exact car we wanted with a week, and they actually had it within 24 hours. We drove away 48 hours after first visit. exact car we wanted with a week, and they actually had it within 24 hours. We drove away 48 hours after first visit. More

Not a good experience when I arrived to pick up the car and found that it had not been serviced completely. Waited for 3 extra hours so that they could change the oil as promised when I purchased the vehic and found that it had not been serviced completely. Waited for 3 extra hours so that they could change the oil as promised when I purchased the vehicle. Car is driving well and we are happy with the vehicle so far. More

I was quite happy with the service. There was no haggling to speak of. After I told Joe that I was ready to buy today and didn't want to play games he was quick and forthright. A pleasure to do haggling to speak of. After I told Joe that I was ready to buy today and didn't want to play games he was quick and forthright. A pleasure to do business with him. The business office was a bit slow with gettting all of the papers together, but once they were finished, the proccess moved very quickly. More

I've been in the market for a car and found it fustrating when Sales people would try to sell me the car they wanted me to buy rather than a car that met my needs. During my visit to Tarrytown Honda I had t when Sales people would try to sell me the car they wanted me to buy rather than a car that met my needs. During my visit to Tarrytown Honda I had the most pleasurable experience with a true Sales Professional named Richard Johnson. Richard Johnson listened carefully to all my concerns and needs. He was then able to help me into a car that truly worked for my lifestyle! I am beyond content with my experience with Richard Johnson and I will be sure to refer my family and friends to enjoy his style of work. More

Mr Velez is organized, professional and flexible. I turned in my lease 14 months early to lease a model that is safer to drive in the snow and also because I was 9000 miles over the lease amount. Mr ve turned in my lease 14 months early to lease a model that is safer to drive in the snow and also because I was 9000 miles over the lease amount. Mr velez accommodated my needs with out a fuss and made the process very smooth. I was not happy about the 595.00 bank fee or the cost of the excess miles or as Mr velez referred to as the "negative equity" (3000$),without these my lease would have been more affordable. I will be a repeat customer More

Joseph Sposato helped me throughout this whole process. Newly Divorced and looking for a happier life i put all my faith in Joe. He reassured me that I wouldn't regret anything and that he would follow me Newly Divorced and looking for a happier life i put all my faith in Joe. He reassured me that I wouldn't regret anything and that he would follow me through everything and explain everything in great detail. He did this to the best of his ability and I couldn't be happier in my new Accord Coupe! More

My 18 year old daughter had a problems shifting into lower gears with her manual transmission Civic. The service dep't closest to our home originally quoted us $2500 to diagnose and repair the transmiss lower gears with her manual transmission Civic. The service dep't closest to our home originally quoted us $2500 to diagnose and repair the transmission. We decided to check with Tarrytown Honda in the neighboring city and they quoted $800 for the same work. The original Honda dealership that quoted us then changed their quote to $1500 because "we may have made a mistake in our original quote." We decided to have the repairs performed with Tarrytown Honda in the end it was the best decision we ever made! Not only did they do the repairs at the price we were initially quoted the technician found other things wrong with the vehicle that were supposedly repaired at our previous Honda dealer. We are now happy customers of Tarrytown Honda!!!! More