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Tasca Cadillac of Melbourne - Service Center
Melbourne, FL
8 Reviews
8 Reviews of Tasca Cadillac of Melbourne - Service Center
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Helpful February 27, 2023
I am the person that wrote the bad review about Tasca Cadillac Just to let you know what happened the service manager Gary called me and got a new set of tires approved for me Yeah! This dealership Cadillac Just to let you know what happened the service manager Gary called me and got a new set of tires approved for me Yeah! This dealership went the extra mile I am confident this was just a unique situation and is not a reflection of the dealership or Cadillac. Cadillac is my favorite car that I have had so far And this dealership is great More
by jrodrigues3168
Employees Worked With
Other Employees :
Gary, Digital Airstrike
February 27, 2023
Went in today for a screw in my tire was told I need all new tires $1200 estimate But I only have 17,000 miles and am a slow driver . I am shocked at the fact that either poor tires were put on in the f new tires $1200 estimate But I only have 17,000 miles and am a slow driver . I am shocked at the fact that either poor tires were put on in the first place (purchased it new in 2021) or Cadillac quality has gone down so much that no one cares . Everything I read says tires should last at least 30,000 miles or more Waiting for a call from the general manager to see what can be done Not sure if I want another Cadillac. More
by jrodrigues3168
Employees Worked With
Gary
May 06, 2019
Service The service team here is amazing. Best group of guys I’ve ever seen for service Dept. Very knowledgeable and super helpful! AMAZING!! Highly reco The service team here is amazing. Best group of guys I’ve ever seen for service Dept. Very knowledgeable and super helpful! AMAZING!! Highly recommend them. More
by Daricca75
Employees Worked With
Greg and Darryl
January 19, 2019
Service This dealership service is more than superb. I can’t ask for anything better. I will refer them to any of my friends. This service department is top n This dealership service is more than superb. I can’t ask for anything better. I will refer them to any of my friends. This service department is top notch. Thank you. More
by Kojak
Employees Worked With
Greg
July 30, 2018
Do not buy from this dealership DO NOT BUY A VEHICLE FROM THIS DEALERSHIP! I wish I could leave 0 stars. We bought an Escalade from them in November of 2017 and will NEVER purchase DO NOT BUY A VEHICLE FROM THIS DEALERSHIP! I wish I could leave 0 stars. We bought an Escalade from them in November of 2017 and will NEVER purchase a Cadillac again. The owner Kevin can apparently refuse service if you have an issue with your new vehicle. The rear seat rattled in my new car and we had to bring it to them 3 times to fix. Now we have an issue with the transmission and they are refusing service on a warrantied vehicle. Buyer beware, the sales team will give you empty promises and the service department SUCKS! More
by Tyuvonne
Employees Worked With
Kevin
September 21, 2016
Thank you for finally fixing my water leak! I purchased a new to me Cadillac ATS in May of this year. The car has a factory warranty that will expire in December 2016. Most of my concerns have I purchased a new to me Cadillac ATS in May of this year. The car has a factory warranty that will expire in December 2016. Most of my concerns have been taken care of at another Cadillac dealership (that is closer to my home). However, Ii have had a water leak that 2 other dealerships have not been able to locate. Thanks to my Service Writer Greg and the Technician named Billy, we have success! It seems that the previous owner had the evaporator core replaced and the drain line was never reattached. Murphy Cadillac also replaced the rear parcel shelf that was coming apart. The other "Local" Cadillac dealership told me that "that part is not available from the factory". Hmm, really? Great service, great "yes we can" attitude. A nice thing to encounter after "the other Cadillac dealership". Murphy Cadillac, thank you! Bill McCauley More
by 2013 ATS
Employees Worked With
Service Writer Greg, Technician Billy.
December 21, 2015
2013 ATS Recall Murphy Cadillac in Melbourne Florida. Luis assured me the recalls would be completed at absolutely no charge. He called and said touchscreen froze wh Murphy Cadillac in Melbourne Florida. Luis assured me the recalls would be completed at absolutely no charge. He called and said touchscreen froze while updating and they would replace screen at No Charge but would need vehicle another day. Next day called me and said it would cost me $1337.00 to replace screen. I was also told since it froze during updates he called GM to make sure there was no charge and they said there would be no charge, however Murphy Cadillac would have to wait for screen shipment. More
by CadillacFrenzy
Employees Worked With
Luis Rodriguez
