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Team Chevrolet
Valparaiso, IN
10 Reviews
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March 22, 2024
A very well managed dealership. Friendly service and large inventory to choose from. When I was shopping for a new truck this was the 3rd dealership I stopped at. It was busy that Friendly service and large inventory to choose from. When I was shopping for a new truck this was the 3rd dealership I stopped at. It was busy that day and everyone pitched in and helped each other with the transaction. More
by jaugie
Employees Worked With
David Brubaker, Eric (finance) Nick (Sales)
Helpful December 06, 2023
Bought a truck from there, they made me feel like family offered me coffee water anything I wanted. Took my truck in there for regular maintenance no pressure selling on both ends it was a great overall exp offered me coffee water anything I wanted. Took my truck in there for regular maintenance no pressure selling on both ends it was a great overall experience and if I in a car there ask for Corvette Mike and David Butabaker they will help you out. More
by mcgck6
Employees Worked With
Corvette Mike, David Butabaker
December 31, 2022
Bought a 2021 trail boss for 48500. Salesman told me the truck was a demo and he did tell me there was a carfax accident on it . He literally kicked the hitch and said it was rear ended Salesman told me the truck was a demo and he did tell me there was a carfax accident on it . He literally kicked the hitch and said it was rear ended and the only damage was the hitch . No big deal : I decided I wanted a diesel so only after one week I started looking . Team Chevy did not have the truck I was looking for and could not trade for one . I went to other dealers 4 of them and they all said the accident hurt the value of my truck and the multiple owners didn’t help either . My value dropped 6500 dollars in 2 weeks . The worst thing was I got a picture of my truck in a accident with the passenger side door smashed in so was it I. 2 accidents . Total BS . I begged this dealership to buy my truck back even at a thousand dollar lost to me . There manager BILLY could care less and offered me 6500 dollars less then what I just paid 2 weeks ago . I put maybe 200 miles on the truck . I’m 52 years old and have bought 7 different Chevy trucks . This dealership is garbage and please don’t wast your time with this place . I tried to email there president but of course it was I invalid email . Team Chevy is garbage More
by Gettyspm
Employees Worked With
Billy and bradon
November 26, 2022
Purchased used 2018 Silverado plus warranty package. ...truck was inspected with no issues...5 months later I take it in for radio issues and was contacted by service with a long list of stay that needed ...truck was inspected with no issues...5 months later I take it in for radio issues and was contacted by service with a long list of stay that needed to be done besides the radio replacement. And wouldnt you know it none of it covered under warranty. So I had to pay a diagnostic fee of $160.00 to tell me my radio is bad without the tech ever turning radio on an attempting to use it. Live and Learn!!! More
by mike.mccreary70
Employees Worked With
Don
July 16, 2022
I took my 2012 Corvette to Team Cheverolet in Valparaiso because my Air Bag light was staying on, it started four days earlier, but as I was leaving out of town for two days, I decided to deal with it when because my Air Bag light was staying on, it started four days earlier, but as I was leaving out of town for two days, I decided to deal with it when I got back. Upon my return I learned that there was a common problem with the sensor under the driver's seat. It was such an issue that GM extended the warranty to 10 years, 100,000 miles. My vehicle has 27,585 miles. Upon pulling up my VIN number in their system, the service rep told me that the car was purchased 10 years ago yesterday, thus the warranty expired yesterday. He told me there was nothing he could do. I ask to speak to the service manager, who wouldn't even take the time to come out and speak directly to me. Instead, he told the service rep to inform me that he too, could do nothing. They didn't even offer to do a diagnosis themselves to then offer up what a repair out of warranty would cost. When I asked the sales rep how he would feel if he was standing on the other side of the counter, he replied he would be fine as the warranty expired. I stated to him that I understand that is what he had to say, to which he responded he did not. 'When I stated that I didn't believe that he wouldn't be upset in the same situation his comment to me was "So I guess I am a liar." Very brash, no sympathy, and certainly unhelpful. When I turned to the next service rep, he stated that I could take the matter up with GM. Obviously, they don't realize that there are many other options the customers have when servicing and or purchasing a vehicle. I have already reached out to another dealership, to which the service manager took the time to speak to me and he gave me several options on how to resolve the issue. While in the end, I may have to pay for the repair myself, I am totally fine with that. At the start of this I didn't even know there was an extended 10-year warranty and was expecting to pay anyway. I just won't shop at a place where the customer is treated as if they aren't important, So long Team Chevrolet, I will never step foot in your facility again, and I will make sure that every person I know is aware of the lack of service your service department and manager actually give. L.E. More
by eleftheriinvalpo
Employees Worked With
Unknown
July 16, 2021
Saw a new widow coming. I found my 2013 Nissan Juke online at Team Chevy on April 29th. Called about it and Mike Spudic was my salesman. He sent me pics of the car sitting on their lot. Should have pai online at Team Chevy on April 29th. Called about it and Mike Spudic was my salesman. He sent me pics of the car sitting on their lot. Should have paid attention to the red flag. The left front tire was flat! Mike answered the questions I had at the time and said there were others looking at the car and if I wanted it I would have to put a $500 non-refundable deposit down to hold it. He said they were replacing the turbo as that was all they found in the inspection. I made the deposit. My husband passed away in March so I didn't have anyone to go with me to look it over. May 4th I went to Team Chevy to pick up my car and found Mike was on vacation. So I did the paperwork with Rich Powroznik and get the keys. Went out to start the car and it had a belt squeal indicating to me a bad belt or pulley. I was told it checked out in their "Heavy" inspection and was good to go. I was also told they had put new brakes and rotors on it.(cool beans) I leave the dealership and don't make it to the 3 light heading home on US 30 and turn it around and take it back because there is a grinding coming from one of the wheels. They test drive it (in the parking lot!) and tell me it is the new rotors and brakes and that the pads have to seat to the rotor. (???) Ok, I drove her home and had it back less than 2 weeks later for the same thing and to schedule getting it in to find out what was causing the squeal under the hood. They have the car in the shop for about and hour and they tell me they are finishing up that they didn't find anything. They did say it would need new tires soon. Drive home, same issue but now it has a power issue. I couldn't find any unrepaired recalls on the car. Had new tires put on the 17th of June, same issue but can feel it in the steering now. I called Ryan in the service dept. and he said he had to have the car to look at it and I said I would try to get it there. July 9th( I have had the car just a hair over 2 months) it doesn't want to start. Finally get it started and it throws me 2 codes P0090 and 87. Call Ryan and NOW low and behold I have to now pay for the repairs on the car. I admit I got upset. Mike Spudic calls me to tell me that I didn't purchase the limited warranty and that it would only cover the power train. By this time I am beyond upset. Took it to a very trusted mechanic this week and he says the grinding on the right rear is the backing plate, and that there is a bad wheel bearing but since the noise isn't really loud he cannot tell if it is the right front or rear, and that the fuel rail pressure sensor has to be done at Nissan. HMMMM. "Heavily" inspected. I understand I didn't buy one of their NEW cars but I paid just shy of $14000 cash after everything and 60 days later the car is crap and Team Chevy basically says it is my problem. I will have to sell it to get out of debt from fixing it. Don't ever buy from this dealership. More
by MLoomis
Employees Worked With
Mike Spudic
January 24, 2018
TeamChevy's GM is a fantastic person to work with. *1/24/2017 Update* Dave of Team Chevy called me. He's going to help us out and make sure we are customers for life. Thank you so much Dave, you are *1/24/2017 Update* Dave of Team Chevy called me. He's going to help us out and make sure we are customers for life. Thank you so much Dave, you are a true class act. ----------------------------------------- *Original Review* The following interactions I'm providing for review contains my experience of a used car purchase from TeamChevy in Valparaiso, IN. During the sale/testdrive, I alerted the Sales person, Rich, that there seemed to be some concerning items, such as the car sounded loud during idle, as well as it required being jump started twice. I placed my trust into Rich and his Mechanics, as they reiterated that the car was in great shape and was 'heavily inspected' prior to being available for sale. They explicitly told me the causes for the concerns were a broken sway bar and that a light had been left on in the car, both of which are relatively simple fixes. I purchased the vehicle with confidence due to the assurances of the staff. Only 3 weeks after purchase, I got a check-up with a 3rd-party Mechanic, and they found that there will be about $1200 due in repairs. He had found the struts are broken upfront, and that there is a significant hole in the muffler, which means they sold me a car that will FAIL emmisions in Porter County (a County that requires emmisions testing). I also had to jump start the car multiple times, and had to replace the battery for $225, since it was under powering the vehicle (aka a bad battery). Feeling betrayed, I called to speak to the Sales Manager, Billy, to see if they would honor any type of responsibility. Unfortunately, the final interaction with TeamChevy was very confusing, with Billy being unreasonably defensive. His stance of 'I wasn't there', 'I didn't hear it', 'It's not in writing', was insulting and childish, which ultimately made me feel like a liar. Closing items: + Be warned that used cars from TeamChevy with 'high mileage' will not actually be fully inspected as their Sales Manager, Billy, had stated to me AFTER the sale. + Ask to record the Sales person, as when they lie to you, the Manager can't play the he-said-she-said game with you later. This sounds assinine, but it could save you $1200 3 weeks later like me. + I do not recommend spending the extra on their standard 'Dealer Warranty', as it is whatever they choose to cover. It's only Powertrain and Engine, and much more specific than that. In conclusion, this whole experience has ended with me, the customer, being liable for TeamChevy's failures. More
by Matt
Employees Worked With
Rich, Billy
March 30, 2017
Great buying experience! We recently purchased a used, certified 2014 Chevy Cruze from this dealership. We had a great experience. Our salesman, Richard, made the process ve We recently purchased a used, certified 2014 Chevy Cruze from this dealership. We had a great experience. Our salesman, Richard, made the process very easy and non-stressful. We truly appreciated his no-pressure sales and his willingness to spend the time to make sure that we were very happy with our purchase. More
by Mom of boys
Employees Worked With
Richard Powroznik
