Tejas Toyota

Am sixty years old,and have bought several vehicles in me lifetime, but this has been the most enjoyable experience at a car dealership, by way far, thanks to MR. Mike Wilkes who worked very hard to earn my lifetime, but this has been the most enjoyable experience at a car dealership, by way far, thanks to MR. Mike Wilkes who worked very hard to earn my business also Tejas Toyota and their staff. Mike You are the Man! Thanks J.R.Rifon More

I bought a 4x4 tundra from Tejas about a week ago and I was extremely happy with the sales guy kevin and he took great care of me. i got a great price and he didnt hassle me at all. He said he had only bee was extremely happy with the sales guy kevin and he took great care of me. i got a great price and he didnt hassle me at all. He said he had only been there a few months but he was so knowledgable about there cars. I reccomend him for any questions you have and will be back for my next car. More

I had to buy a car for a family member in Texas while our of state. David was a huge help and very trustworthy. He helped in may ways that was above what is normally expected from a car dealer. Thanks D of state. David was a huge help and very trustworthy. He helped in may ways that was above what is normally expected from a car dealer. Thanks David! Bob More

Today (06/18/11) I went to Tejas Toyota car shopping with my 18 y/o daughter. We walked into Tejas Toyota and they were obviously busy so we stood and waited for someone to come assist us. While standing t my 18 y/o daughter. We walked into Tejas Toyota and they were obviously busy so we stood and waited for someone to come assist us. While standing there waiting, a large man (salesman?) sat at his desk and more than twice looked up at me only to ignore me. After standing there about 5 minutes a male customer enters the store (I am a female and mind you we are standing right inside that door) and the large car salesman runs right over to him to ask if he could assist him. I just stood there as my jaw dropped in disbelief! I said in a raised voice, "REALLY???" I explained that I had been standing there only to be ignored and a male customer walks in and he runs right to him. This less than a man car salesman tells me that they obviously are not going to be able to help me and that I could leave! We did just that. We left and went to ROBBINS CHEVROLET where we were treated very nicely and my daughter bought a 2010 Toyota Corolla. Way to go Tejas Toyota!! I'm sure Robbins Chevrolet appreciates that and the fact that it gives them more business. This was not racial discrimination as I am 42 y/o, upper middle class and white. It was very much sexual discrimination by that particular weasle. There was one car salesman who was much older who came over profusely apologizing for they way the weasle acted. The older gentleman was a sweetheart, but I want nothing to do with a business that employs people like the large weasle working for them! More

When a dealer charges you an up charge for the privilege of buying a car form them, it says alot about how they do business. If they charge $5000.00 extra on a car it means they don't do much business and h of buying a car form them, it says alot about how they do business. If they charge $5000.00 extra on a car it means they don't do much business and have to make it up somewhere. Do your self a favor and check their dealer rating in Houston and shop somewhere else. You will be glad you did More

This was one of the best experiences I've ever had with a dealership. I dropped my truck off as a result of a noise I was hearing somewhere in the dashboard area. It turns out it was a loose bracket on the dealership. I dropped my truck off as a result of a noise I was hearing somewhere in the dashboard area. It turns out it was a loose bracket on the firewall in the engine compartment. It came loose when a local car wash place detailed my engine. I had tried furiously to figure out what the cause was to no avail. Mike, Floyd and Russell at Tejas went well beyond their normal process to troubleshoot, identify, and solve this issue. This is why I would recommend this dealership very highly to anyone needing their services. Our family has bought 6-8 cars and trucks from them over the years - they are our "Go-To" dealer because they are always fair, willing to go the extra mile with anything we need. I would recommend them to anyone in a heartbeat. Thank you Tejas More

I purchased a Rav4 from this dealership in 2007 with a typical new-car, high-pressure, low-customer-service experience. Trying to get it serviced at the dealership was a nightmare - hours of waiting each typical new-car, high-pressure, low-customer-service experience. Trying to get it serviced at the dealership was a nightmare - hours of waiting each time. Once after being dropped off at the nearby mall for several hours while awaiting service, I was stranded there with children for over an hour after I phoned in (nobody ever called me) to find that my car was "ready." Upon finally being picked up and returned to the dealership, I was informed that the service I had requested HAD NOT EVEN BEEN PERFORMED because it wasn't yet time for that scheduled maintenance! I was happy to not spend money I didn't need to, but they couldn't have told me that before wasting half my Saturday and dealing with all the frustration and inconvenience? Also, I had purchased the fabric protection and ended up with a stain on the driver's seat I couldn't get out. They made a half-hearted attempt to remove it, then informed me I had to schedule a weekday appointment for that service; rather than lose time from work, I lived with the large unsightly spot for several years. All that being said about the dealership, I really loved my car. I recently returned to see about replacing it with a newer Rav4, and had a terrible experience in sales. The salesman was pushy and obnoxious and kept trying to get me interested in a more expensive vehicle. Toyota has become very proud of their Rav4 despite all the recalls; there was no wiggle room on pricing, plus I was flat-out insulted at the financing and the offer made for my trade-in. They seemed very uninterested in selling us a car, so we obliged them by walking out. I just bought a Mitsubishi from Gillman - it was a night and day difference, and I love my new Outlander, my new service department, and my 100K warranty! Don't waste your time with Tejas. More

Great service, no hassels. Buying a new vehicle can be stressful, they were able to take the stress out of the experience. Sales personnel were very knowledgable and did everything possible to make sure w stressful, they were able to take the stress out of the experience. Sales personnel were very knowledgable and did everything possible to make sure we received the specific vehicle we were looking for. They will be highly recommended. More

I used to visit Tejas Toyota's parts counter when I worked out at the airport in Houston. The parts counter and service departments were open until midnight on weekdays and it was just really convieni worked out at the airport in Houston. The parts counter and service departments were open until midnight on weekdays and it was just really convienient for me to stop by after work at 11 pm for misc parts and the usual oil filter. Any time after 10pm was usually dead in there so there was absolutely no wait time. You walked in the door and were greeted by the part counter man and great service followed. All of the people I dealt with at this dealer were friendly and nice. One of the guys even showed me what dealer cost for the parts was and what price I would pay since I was paying retail. My knowing this information did not change the price for me but was interesting to see. Of course, all dealers mark up wholesale prices 10-20% but I found Tejas to mark up less than other Houston area Toyota dealers. The cashier on duty at night was also friendly and would make small talk with me instead of keeping it all business and cold. I would point anyone to Tejas Toyota for parts. Be sure to go late at night to avoid the crowds and deal with the best people at this dealership. More

I paid for a replacement of transmission pan gasket along with fluid change. After picking up car I notice an oil leak and lhe dealer asked that I return the car. He put it on the lift and said I had an en with fluid change. After picking up car I notice an oil leak and lhe dealer asked that I return the car. He put it on the lift and said I had an engine oil pan gasket leak and wanted to repair it. He pointed out the leak while it was on the lift and at the same time I looked at the transmission pan gasket and noticed it was not even touched. I showed the service advisor and he said OOPS! Sorry we did not do the work and will jump right on it. The service advisor would not give me a receipt of the REDO. More