Tempe Honda

This was my second purchase opportunity with Tempe Honda since I had purchased a used vehicle from them in July of 2008. When I began searching for another used vehicle in January of 2010, I put Tempe Hond since I had purchased a used vehicle from them in July of 2008. When I began searching for another used vehicle in January of 2010, I put Tempe Honda at the top of my search list due to the very positive experience I had in 2008. Ultimately, my search found a vehicle at Tempe Honda that had just recently been priced in the range I was seeking. My first experience was repeated almost "exactly" the second time around. There were no hassles, not much haggling and overall it was a very pleasant experience. I was treated with great courtesy. The way Tempe Honda Used Cars does business is the best I have ever experienced in the 40+ years I have been purchasing vehicles. They will remain as my first "go to" agency in the future. More

Have purchased multiple vehicles in the last several years. No games. No hassles. Probably as painless a sales process as you can encounter -- plus the dealer doesn't pre-add a bunch of junk like Auto years. No games. No hassles. Probably as painless a sales process as you can encounter -- plus the dealer doesn't pre-add a bunch of junk like Auto Butler to drive up their profits (and your price). Service is also quite smooth, and they don't play a lot of games here either. For routine service, you are in and out with no hassles. Case in point, my 08 Pilot went in for an oil change last month and they replaced the battery as no cost (under warranty) because it failed a test. Dealership is kept cleans and shiny, and has a lot of nice people. Recently rode with a friend to Arrowhead and the place was filthy. I'm very comfortable bringing in friends and relatives, even had my brother-in-law who lives in New Mexico come here to buy a car. More

There have always been two things I look for in a car, trust and reliability. I want a car that is safe to operate, economical and one I can count on for performance when required. Coincidentally, I hav trust and reliability. I want a car that is safe to operate, economical and one I can count on for performance when required. Coincidentally, I have also found trust and reliability to be the most important things to consider when deciding where to have my vehicles serviced and with whom to trust service related issues. Shane Hackelton has always been my Honda person whenever either of our two Honda's develop problems or require preventative maintenance. For many years Shane has taken the time to make sure whatever is needed is done as quickly and inexpensively as possible. When Shane and his team make a recommendation, I accept it and always error on the side of caution and get the repair action completed. Bottom line, I trust Shane to always act on my behalf. This dealership has undergone many changes since the Penske acquisition which, wisely, have only enhanced the service department and the service advisers ability to serve us as customers. I already have brand loyalty to Honda and a strong bond with this dealership and thank you for your continuing efforts to always be the best. Terry Woodworth, Ahwatukee Customer number 102460 More

I was dropping off my Honda Accord after my lease was over and Theresa Chatwin was very helpful and made the process easy and it only took 20 min. I recommend this Dealership because it has knowledgeable over and Theresa Chatwin was very helpful and made the process easy and it only took 20 min. I recommend this Dealership because it has knowledgeable staff and has a lot of nice cars in stock. If you are looking to lease or buy a Honda or any used car you should go to TEMPE HONDA. More

I was in the market for a Honda Civic. Knowing how excellent Honda products are, I visited my local Honda dealership in Tempe Arizona. Tempe Honda had an excellent selection of new and used Honda Civ excellent Honda products are, I visited my local Honda dealership in Tempe Arizona. Tempe Honda had an excellent selection of new and used Honda Civics, with plenty of models, options, and colors to choose from. I found the perfect one and the friendly sales staff was more then happy to accommodate me. The finance department worked with me and managed to work the numbers, over and over, until I got everything I wanted for the price I wanted. About a month later, I unfortunately had a small problem with my (pre-owned) car, but the dealership stepped up and covered the costs, even though they were not liable for the expenses. They treated me with respect and really went the extra mile to serve me in a timely manner. I would most definitely recommend Tempe Honda to anyone in the market for a new or used Honda. More

Great experience! Low pressure buying environment, very helpful and easy to work with. The entire buying experience was easy and stress free. We were given the best price within minutes - a price that be helpful and easy to work with. The entire buying experience was easy and stress free. We were given the best price within minutes - a price that beat other dealerships in the area where I endured hours of negotiation and high pressure sales tactics. Aaron was professional, courteous and knowledgeable. More

We had been to other dealers, both on the phone and in person, asking for an "out of the door" price. Couldn't get it. Every time we were close there was another add on, or take off, when negotiating got person, asking for an "out of the door" price. Couldn't get it. Every time we were close there was another add on, or take off, when negotiating got close. Also, we were low balled on on trade in at another dealership. Tempe Honda more than doubled that offer. (I ended up selling privately for a little more.) People at car dealerships have to be nice to you. What they don't have to do is be straightforward. We found that and friendliness at Tempe Honda. Give them a chance to show you. More

11/12/09 After searhing your web site I bought a'06 11/12/09 After searhing your web site I bought a'06 civic for my daughter who attends ASU this past Jan. '09. from sales asssoiate Gladis. I was he 11/12/09 After searhing your web site I bought a'06 civic for my daughter who attends ASU this past Jan. '09. from sales asssoiate Gladis. I was here in Chicago doing the purchase with her by phone so she had to be my eye's & ears. What a wonderful experience working with her to get this done from afar. In my opinion she quite an asset to your dealership..she went above & beyond the sale! Next I would like to tell you of my experience with your service dept. & specifically Ladell Player. Had a couple issues with the car but Ladell's attention to our needs were second to none! Again remember I'm in Chicago working with him on the phone. The repairs were done lighting fast...thanks again Ladell! Also your free shuttle to & from my daughter's apt. is a great perk future customers should know of. I was in Tempe to visit my daughter 10/31/09 & told her one of my first stops was to get to your dealership & personally meet & thank Gladis & Ladell...& did so. All said, nothing but a great experience with Tempe Honda knowing my Jennifer is in great hands with her Honda. You have a great TEAM. Thanks!!JOMartin/CBeeelen More

Have had a great experiences dealing with the sale person and sales manager at Tempe Honda. When I bought my new Honda Accord from Abdul their were no hassles or games played. Made him a fair offer of what and sales manager at Tempe Honda. When I bought my new Honda Accord from Abdul their were no hassles or games played. Made him a fair offer of what I wanted to pay and we made the deal right there without playing all the games. Was very satisfied with the professionalism manner in which he presented himself. It was very painless experience for myself. I can't find enough good thing to say about Michelle in the way she has treated me with the purchase of my new vehicle. I've had some minor bugs to workout after the purchase of my new Accord. She always gave me her assurance on getting these minor problems resolved. Their were a couple items that I needed to purchase for my new car and Michelle took care of them for me. She either had Honda pay for them or gave me a dealers discount. I've been purchasing new vehicles for 30 years and this is the best treatment ever from a new car dealership. More

Robert, Cory, & Charles treated me like a VIP. From the time I phoned the dealership to inquire about a 2007 Honda Pilot I had seen on-line - I was treated with honesty, directness, respect, and fairness. time I phoned the dealership to inquire about a 2007 Honda Pilot I had seen on-line - I was treated with honesty, directness, respect, and fairness. Once I made the buying decision, I was out of Finance and on my way in less than an hour and 1/2. I'm a single mom with limited time, finances, and yes - sometimes patience. Not only did Robert, Cory, and Charles respect my "special" circumstances and needs, they made recommendations to ensure I was covered and that my family was safe. This is my 2nd Honda Pilot from Robert James, and certainly will not be my last. I recommend Tempe Honda, and specifically Robert to all my friends looking for honesty and integrity in their car buying expoerience. More