Tempe Honda

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ladel in service...Outstanding comunication!

My Review of Tempe Honda:
11/12/09
After searhing your web site I bought a'06 civic for my daughter who attends ASU this past Jan. '09. from sales asssoiate Gladis. I was here in Chicago doing the purchase with her by phone so she had to be my eye's & ears. What a wonderful experience working with her to get this done from afar. In my opinion she quite an asset to your dealership..she went above & beyond the sale! Next I would like to tell you of my experience with your service dept. & specifically Ladell Player. Had a couple issues with the car but Ladell's attention to our needs were second to none! Again remember I'm in Chicago working with him on the phone. The repairs were done lighting fast...thanks again Ladell! Also your free shuttle to & from my daughter's apt. is a great perk future customers should know of. I was in Tempe to visit my daughter 10/31/09 & told her one of my first stops was to get to your dealership & personally meet & thank Gladis & Ladell...& did so. All said, nothing but a great experience with Tempe Honda knowing my Jennifer is in great hands with her Honda. You have a great TEAM.
Thanks!!JOMartin/CBeeelen

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Michelle Petrenko and Abdul Zaitouneh

My Review of Tempe Honda:
Have had a great experiences dealing with the sale person and sales manager at Tempe Honda. When I bought my new Honda Accord from Abdul their were no hassles or games played. Made him a fair offer of what I wanted to pay and we made the deal right there without playing all the games. Was very satisfied with the professionalism manner in which he presented himself. It was very painless experience for myself. I can't find enough good thing to say about Michelle in the way she has treated me with the purchase of my new vehicle. I've had some minor bugs to workout after the purchase of my new Accord. She always gave me her assurance on getting these minor problems resolved. Their were a couple items that I needed to purchase for my new car and Michelle took care of them for me. She either had Honda pay for them or gave me a dealers discount. I've been purchasing new vehicles for 30 years and this is the best treatment ever from a new car dealership.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert James, Cory Steves, Charles Watson

My Review of Tempe Honda:
Robert, Cory, & Charles treated me like a VIP. From the time I phoned the dealership to inquire about a 2007 Honda Pilot I had seen on-line - I was treated with honesty, directness, respect, and fairness. Once I made the buying decision, I was out of Finance and on my way in less than an hour and 1/2. I'm a single mom with limited time, finances, and yes - sometimes patience. Not only did Robert, Cory, and Charles respect my "special" circumstances and needs, they made recommendations to ensure I was covered and that my family was safe. This is my 2nd Honda Pilot from Robert James, and certainly will not be my last. I recommend Tempe Honda, and specifically Robert to all my friends looking for honesty and integrity in their car buying expoerience.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Cody Brokenshire

My Review of Tempe Honda:
My 18 yr old son Jesse was driving cross/country when his '97 Odyssey started having major problems. He called home to ask what he should do so I looked for the nearest Honda dealer and sent him to Tempe Honda. He arrived without an appointment and explained his predicament. Cody Brokenshire not only fixed the problem, but he agreed to check the car over for anything else that might be wrong and sent my son on his way with renewed peace of mind.
The charge for changing the oil, replacing the transmission fluid and checking the car thoroughly to diagnose the odd noises it was making and the reason it was burning oil like crazy, came to $130. I thought this was extremely reasonable and a small price to pay for the peace of mind we all gained. Jesse continued on to UTAH safely with no further problem. We were very impressed with this Honda service.
M.Whitehouse Kennebunk Maine

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Edward Kellner sales consultant

My Review of Tempe Honda:
We met Ed Kellner while shopping for a new car. He was very helpful and informative. After visitng three other Honda dealers, we went back to see Ed at Tempe Honda. Because of him we bought our Pilot and have been very pleased.From Ed to Vince V.(finance consultant) and Gene Penna ( finance director) we were treated with respect. The other Honda dealers should have more people working for them like these three. It was a pleasure dealing with them, once again thanks to Edward Kellner for being a good salesman. We would highly recommend Tempe Honda for service. MaryAnn & Charles Migan.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Trevarthen, Lisa Sainburg, George Burton

My Review of Tempe Honda:
Everyone was extremely friendly. We did not feel pressured to buy something we didn't want or like. They made it clear that we should buy what we like. They all were knowledgable about the Honda vehicles and other add ons. They were not delaying the process too long and we were not there for an extreme amount of time.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Pappas, Robert James

My Review of Tempe Honda:
I was looking for a reliable used car and had narrowed it down to just a few models. I had been looking for sometime and had been to other dealerships. Steve Pappas provided me with the information I needed to make my purchase decision. He was very knowledgeable and friendly and helpful. Once I had made the decision, I was very pleased with how FAST I was able to complete the transaction! From the time I arrived at the dealership, looked at the available cars, and test drove my favorites, until the time I was home with my new car was about an hour and a half! I had driven to the dealership and I couldn't drive two cars home, so Steve went above and beyond what I would have expected and drove my new car home for me! I really appreciate the efforts made by Steve, Robert James and Vince Vincijanovic to make my purchase at Tempe Honda the best car buying experience I have ever had!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Franchini internet sales

My Review of Tempe Honda:
Jim Franchini sold us our Honda Odyssy two years ago. He had excellant custumer service and a straight forward approach to selling cars. When it was time to replace our second car I gave him a call. Once again we were given great service from our first phone conversation to the purchase of our Accord.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Pappas, Robert James

My Review of Tempe Honda:
Working with Steve Pappas and Tempe Honda was the best car buying experience I have ever had. Steve made the entire process easy. He actually listened when I explained what I wanted in a car, what I was hoping to purchase. I was surprised to see how many low miles used cars he had available. I purchased a 2009 Honda Accord the very first day I met with Steve Pappas at the dealership, and that is a first for me. I usually have to search for somethinge that I feel is worth making that oh so wonderful car payment each month...........the hardest part here was deciding which car to choose! I would very highly recommend Steve Pappas and Tempe Honda to anyone looking to purchase a vehicle, and already have.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Dave Wallace

My Review of Tempe Honda:
horrible level of anything measurable

the unmeasurable far worse

standard nonsense of

faux invoice pricing

where did you get your numbers/where did you get yours

holy crap pure insanity

as consumers today are extremely apathetic
please take all of this with a grain of salt, and put very little weighting on the high scores assigned by other reviewers
and as we are on the other reviewer track, it is very likely these are simply shill reviewers

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