Read Reviews Tempe Kia

Tempe Kia

Tempe Kia

8005 South Autoplex Loop
Tempe, Arizona 85284


(888) 490-7908

Tempe Kia
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 195 reviews

4.9

4.9 out of 5

209 lifetime reviews

Tempe Kia

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Tempe Kia

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Tempe Kia has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Tempe Kia

Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..

We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.

We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.

Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.

Thank you for visiting our website. We truly welcome your comments about our dealership, our employees, our products and our serv

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 8:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

Ahoyum
5/12/2013 4:57:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Daniels
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Kia:

I have credit issues. Along with legal issues . Chris and the team at tempe kia were understanding and extremely helpful. Not only were they friendly but they made the process easy too!

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Response From: Tempe Kia
Added: 5/15/2013 2:37:26 PM

Hello,

First and foremost, thank you very much for both your patronage and the time you took to write this great review! I am delighted to hear that you had such an outstanding shopping experience with us and that you found Chris and everyone else to be so helpful. We strive to provide the best possible customer service, and it is always a pleasure when we hear that that value has been reflected in our customers' experiences. If there is anything else you need, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon!

Sincerely,
Mike Breyfogle
General Manager

Twitter
markspears
5/6/2013 8:40:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry Vogel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Kia:

I think most people dread the thought of going new car shopping. The excitement of a new car purchase is overwhelmed by the thought of dealing with the “Car buying” experience. I had visited two other dealers and had two underwhelming experiences when I walked onto the lot at Tempe Kia. Barry walked up asked if he could help me, asked thoughtful questions and answered all of my questions. He attempted to sell me a car he had on the lot, we talked numbers for a while, but I told him I was also considering another brand of car. He made his case as to why the Kia was a better value ( he was right) but never made a big stink out of my desire to go look at the other brand. He stayed in touch and was a true professional. So much so that when I decided to but a Kia I had him get it for me, when another local dealer had the car I wanted. A completely solid experience. I would, and will, recommend Tempe Kia and Barry Vogel to anyone looking for a car.

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Response From: Tempe Kia
Added: 5/8/2013 2:29:39 PM

Hello Mark,

I would like to extend my sincerest gratitude for both your patronage and this superb review. I am delighted to hear that you had such an outstanding shopping experience at Tempe Kia and that you found Barry to be so helpful and pleasant to work with. We work hard to provide top-notch customer service in a professional and friendly environment, and it is great to know that your experience reflected that value. If there is anything else you need, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon!

Kind regards,
Mike Breyfogle - General Manager

Twitter
majohnson0202
4/16/2013 7:24:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Purvis
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Tempe Kia:

When we entered the dealership we weren't swarmed by salesman, which was very nice. The sales rep that we approached, Scott Purvis, was very friendly and honest. It was his non-aggressive personality that actually kept us there. All in all it is the "employees" who generally make the company what it is and in this experience, Scott Purvis, was an excellent sales rep and we would definitely purchase from the dealer again, if they continue with the same sales ethics as Mr. Purvis.

The dealership itself was very impressive, and modernized. The showroom and the way they concluded the sales was tasteful. Not the back and forth between sales rep and manager that you tend to find at most dealerships.

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Response From: Tempe Kia
Added: 4/17/2013 3:07:41 PM

Hello,

First and foremost, I would like to offer my gratitude thanks for both your patronage and this outstanding review. Our primary goal is to provide top-notch customer service in an environment that is friendly and inviting. I am delighted to hear that your shopping experience with Scott reflected that value! If there is anything else you need, please do not hesitate to give us a call or stop by the dealership. We hope to see you again soon!

Best regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter
jeffgmac
3/30/2013 1:16:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry Sureway
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Kia:

Had a great buying experience. Barry was patient, professional and fun to work with. We went back 3 times and never felt pressured
to buy. I would highly recommend Barry and Tempe KIA.

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Response From: Tempe Kia
Added: 4/1/2013 4:30:45 PM

Hello Jeff,

I would like to offer my sincerest thanks for this great review. Likewise, we truly appreciate your patronage. I am delighted to hear that your shopping experience was so positive. It is wonderful to know that you found Barry to be so helpful and pleasant to work with. I would also like to congratulate you on your new car! If you need anything else, please feel free to give us a call or swing by the dealership. We hope to see you again soon!

Sincerely,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter
PegConway
3/23/2013 4:10:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry Sureway
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Kia:

We enjoyed our experience at Kia Tempe because Barry was patient with us as we selected and drove a few test vehicles and made our decision. He was helpful and attentive and made the buying experience relatively easy. The credit department was also easy to work with and we were able to complete our purchase quickly and easily. We would recommend Barry and Kia Tempe.

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Response From: Tempe Kia
Added: 3/26/2013 5:13:09 PM

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Barry and our dealership. We will be sure to pass along your kind words. Be sure to visit us on Twitter and Facebook for access to our exclusive specials.

Regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter
MJMoran
3/22/2013 1:24:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry Sureway
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Kia:

I visited Tempe Kia in the morning and then I visited another dealership to see what SUV's they had. After much deliberation I went back that night to buy the SUV at Tempe Kia. During my financial transaction I was having 2nd thoughts about the price and what they gave me for my trade in. Barry and his Manager were so patient and non-pushy in explaining to me what my trade in and payments were. Even after they explained everything I was still not comfortable in understanding the information. I called a friend of mine to meet me at the dealership and they were so nice to re-explain to me and my friend again the interest rate, trade in value and what my payments were. After going thru all the data again, it made more sense and even my friend was impressed in the interest rate, payment and bargin I received for the SUV I was buying. Three days later, I received a call from Tempe Kia asking me about my experince and was I happy with my purchase. Then they called me again the next week just making sure I was till satisifed. Overall I am very happy with my experience at Tempe Kia and would refer them to my friends.

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Response From: Tempe Kia
Added: 3/26/2013 5:10:19 PM

Thank you for letting us know how we're doing! We are happy to hear that the customer service you received from Barry and our team helped you decide to do business with our dealership. We strive to make every customer's experience with our dealership enjoyable and we're thrilled to hear your feedback. We hope you are enjoying your new vehicle. Please let us know if we can do anything else for you. Thanks again for choosing Tempe Kia!

Regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter
godshall70
3/3/2013 10:42:15 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry Sureway
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Tempe Kia:

My husband and I came to the dealership with very specific needs and looking for someone who was knowledgable and able to meet our expectations. We found just that in Barry. He listened to what we wanted and wasted no time helping us to find the right vehicle at the right price. He was very personable and helped us feel at ease about our purchase. We came late in the evening after work but he did not rush us and gave us his full attention, answering all of our questions and making sure we were 100% comfortable with our choice to purchase a vehicle from Tempe Kia. This was our first time at this dealership and thanks to Barry I would highly recommend Tempe Kia to anyone looking for a new or used vehicle. I would especially recommend asking for Barry--just an all-around great salesman and nice guy! :)

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Response From: Tempe Kia
Added: 3/4/2013 6:53:42 PM

I'm so happy to hear that Barry took such excellent care of you and your husband during your recent visit. Customer service is our top priority and we strive to assure that we make our customer's comfortable. I'm thrilled to hear you were so pleased with the service you received. If there is anything else we can do for you please just let us know. Be sure to follow us on Facebook and Twitter to receive monthly specials.

Regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter
MIDNIGHT2289
3/1/2013 11:33:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Curt Lauwers
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Kia:

Purchased a new 2013 Kia Optima LX from Tempe Kia.
I worked with Curt Lauwers in the fleet service who gave me an excellent deal without any problems.
The deal was smooth from start to finish with zero surprises. Curt is a seasoned professional who will give you a great deal without the drama that happens at other dealers.

I will pass his name along as well as the dealership as I feel I was treated in a professional manner from start to finish.
As for the Kia Optima, this is one quality auto for the money.

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Response From: Tempe Kia
Added: 3/4/2013 6:52:43 PM

We sincerely appreciate your feedback! Customer satisfaction is our number one priority and we are happy to have met this goal with you. Thank you for your kind words. We are truly grateful. We hope that you continue to enjoy your Optima and we look forward to your next visit! Don't forget to check out our Facebook and Twitter pages for upcoming specials.

Regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter
BillHagan
3/1/2013 1:53:25 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry Sureway and Steve Vodinelich
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Kia:

No presure and lots of patience while finding me the perfect car. I shopped around and couldn't find a better deal. The Optima Hybrid is living up to my expectations and I'm very satisfied.

Was this review helpful to you?    Yes | No

Response From: Tempe Kia
Added: 3/1/2013 2:01:09 PM

Congratulations on your new Optima! We put a lot of effort into making sure our customers are well taken care of so we are pleased to hear that our team made your experience simple and stress-free. We hope to see you in the future. Follow us on Facebook and Twitter for special offers and updates.


Regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter
cfknochel
2/19/2013 6:16:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gene Pridemore
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Kia:

Gene was very polite when we meet him. Gene was very good at describing the vehicle, so that we could understand everything he was saying. Gene was not pushy at all, which turns my wife and I off towards that kind of dealer. I offered a price for the vehicle that I thought was fair and they accepted it. My wife wanted only a red car, but they didn't have one, Greg Dayley was also very polite and helpful, he offered to pick up a vehicle from a distant dealer for us during rush hour traffic which was very busy at the time. We arrived at the dealer at 2:15 p.m. and didn't leave there until 7:45 p.m. and Gene stuck with us the whole time! I have had my vehicle for almost 2 weeks and we love it!! We trust Gene and Greg and we would recommend them to anyone who wants to buy a car!

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Response From: Tempe Kia
Added: 2/20/2013 1:15:05 PM

Thank you for taking the time to let us know how we're doing! I am happy to know that we have earned your business and that you feel confident about your purchase. We work hard to deliver professional and pressure-free service; it's encouraging to read that Gene and Greg were able to exceed your expectations. Please find us on Twitter and Facebook for access to our monthly specials.

Regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter

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