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Terryville Chevrolet
Terryville, CT
940 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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940 Reviews of Terryville Chevrolet
March 19, 2020
Super friendly and great service went for an oil change and they had it done so quick!! Everyone was extremely friendly as well as very knowledgeable!! and they had it done so quick!! Everyone was extremely friendly as well as very knowledgeable!! More
by KCSHOWSTABLES
Verified CustomerEmployees Worked With
Don Nenninger, Rick Korngiebel
Helpful March 18, 2020
Leasing Silverado Love my new truck, thanks for finding the right color. I know i am picky, but for the amount of money I am spending a month oh well! Love my new truck, thanks for finding the right color. I know i am picky, but for the amount of money I am spending a month oh well! More
by bsa0918
Employees Worked With
John Giansanti, Davey Jones
March 17, 2020
Its very rare to get a 2nd chance to make a 1st impression. I have to be honest it takes a lot for me to give five stars, and do these reviews... However when someone actually goes out and earns it, and trea I have to be honest it takes a lot for me to give five stars, and do these reviews... However when someone actually goes out and earns it, and treats me the way I want to be treated. It's worth it. I will admit, I was very hesitant to bring the car in for service, the sales experience was just terrible, however John in finance was great, but I vowed to never go back that day. I didn't feel appreciated, and when problems occurred during the sales process, and I brought them to the attention of others. I was treated like crap, and I was given excuses honestly I lost interest and it ruined my experience. The day I picked up the car, all the salesman did was hand me the keys and the owners manual, he didn't show me the vehicle and its options like you would do on a delivery inspection, and we never even set up the OnStar account. I have to admit I was surprised how the delivery Inspection went. To treat someone the way they treated me was just disgusting. It was pretty obvious he was holding a grudge, but the general manager was no better, because on that day when I greeted him, you can tell he didn't want to be bothered with me either, and that's OK, even though the situation was resolved amicably, however I am not an idiot, and I pretty much figured it how the car operates through trial and error on my own. When a problem occurred with the car I was hesitant, but I work in the area and it was convenient, and I decided to give them a shot, after talking to the girl on the phone, because I shared all the above with her, and she talked me into it, and we made the appointment. On that day, I pulled up and brought the car into there garage, and was greeted by Bill, he couldn't be more friendly, and while they were working on my car, he kept me updated, and went over and above for me. I have to admit I am glad I took the chance and gave Terryville Chevrolet another opportunity, because it was the service I received from Bill that impressed me the most and the management team at Terryville Chevrolet should know that it was Bill that earned them a second chance to earn my business again possibly in the future. More
by JANDMSERVICESLLC
Employees Worked With
Bill Rieder
March 16, 2020
Although the detail was done very nicely I found myself waiting again too long. I dropped my truck off on Thursday at 4:30 and told the service people that I would be back by 4:30 on Friday. I ended up wai waiting again too long. I dropped my truck off on Thursday at 4:30 and told the service people that I would be back by 4:30 on Friday. I ended up waiting till 5:20 before my vehicle was ready. For future service appointments I would appreciate my vehicle being ready when I get there More
by jdssc2000
Employees Worked With
Young lady did not get name
March 13, 2020
Service to my vehicle On time service all my questions were answered I had a issue with my tailgate operation and the service rep went out of his way to resolve the issue On time service all my questions were answered I had a issue with my tailgate operation and the service rep went out of his way to resolve the issue More
by ACARPENTIIRI
Employees Worked With
Don Nenninger, Rick Korngiebel
March 12, 2020
Every thing was excellent I was told everything that was done to my car Very helpful The girl that was talking to very good explanation. done to my car Very helpful The girl that was talking to very good explanation. More
by ekaine28
Employees Worked With
Don Nenninger, Rick Korngiebel
March 12, 2020
I received very good service at Terryville Chevy. The sales people were friendly and curtius and very helpful. I was happy with the service I received. sales people were friendly and curtius and very helpful. I was happy with the service I received. More
by joyime.m
Employees Worked With
John Giansanti, Mitch Lawrence
March 10, 2020
They were very helpful in getting a car fire me .the salesmen and the financial mgr went to great lengths to get me a loan for vehicle thank you so very much salesmen and the financial mgr went to great lengths to get me a loan for vehicle thank you so very much More
by SNAPDK1945
Employees Worked With
Harry Ranney, John Giansanti
March 10, 2020
ENGINE LIGHT ON GREAT SERVICE, SQUISHED ME ON A SATURDAY MORNING. WAS TOLD IT MIGHT TAKE ALL DAY, OUT IN 2 1/2 HOURS. NO OTHER CAR.OR ABLE TO GET A RIDE HOME. TOLD ON GREAT SERVICE, SQUISHED ME ON A SATURDAY MORNING. WAS TOLD IT MIGHT TAKE ALL DAY, OUT IN 2 1/2 HOURS. NO OTHER CAR.OR ABLE TO GET A RIDE HOME. TOLD ON PHONE THAT IT WAS A 8 HOUR JOB, BY FEMALE SERVICE REP. ON FRIDAY, SHE ALSO SAID THAT I COULD NOT WAIT FOR 8 HOURS IN SERVICE DEPT. I HAD NO OTHER MEANS OF GETTING BACK AND FORTH TO PICK UP MY CAR WHEN IT WAS FINISHED. HUSBAND DOES NOT DRIVE, More
by SHARON
Employees Worked With
Don Nenninger, Rick Korngiebel
March 09, 2020
I was very pleased with Terryville Chevrolet when purchasing my new 2020 Colorado. The truck was in transit to the dealership, and they were able to have it ready for pickup within hours of receiving purchasing my new 2020 Colorado. The truck was in transit to the dealership, and they were able to have it ready for pickup within hours of receiving it off the transport truck. The salesmen were not aggressive, but were responsive to questions and eager to please. More
by mdoughj
Employees Worked With
Chris Gagliardo, Dan Perlini
