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Texas Hot Rides

Addison, TX

3.6
14 Reviews

4114 Billy Mitchell Dr

Addison, TX

75001

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Showing 14 reviews

March 07, 2024

I did not buy a vehicle from Texas hot rides, but I found them to be very knowledgeable and helpful regarding the car that I inquired about. More

by Ken.madison86
Recommend Dealer
Yes
Employees Worked With
Sergio
September 14, 2023

I bought my Mustang from Texas hot rides and thoroughly enjoyed my experience. It has been 1 year with the car and I have had no complaints! More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Multiple
September 13, 2023

Would give zero stars if I could Bought a car with a “new” clutch just put in. Within 500 miles needs a new clutch. The shop they supposedly used will not warranty their work. Their selling point was it More

by rgi13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Sep 14, 2023 -

Texas Hot Rides responded

Hey Rhonda, It is unfortunate I have to respond to your reviews like this after such a positive experience several months ago. We understand your frustration about your clutch, but we do not understand our fault in this event.. I see you are falsely painting a picture that we did not replace the clutch however the truth is that we provided you with the information and all receipts showing a brand new OEM clutch system was installed in your car by ASE certified technicians at a third party repair facility. The clutch was in perfect operating condition when the vehicle was purchased and clearly remained that way for several months. Based on our phone conversation, you are demanding us to warranty a normal wearable item thats life expectancy relies strictly on driving ability, characteristics, and habits. This is an item that even manufacturers of this vehicle do not cover when sold new (only defects) as well as any other type of shop. As much as we would love to see your experience be a more positive one, it is completely un-realistic to fault our company here and to continue to bombards us with negative reviews when we have proven that a brand new OEM clutch was installed in your vehicle by a third party just before your purchase. Furthermore, it is nearly impossible to blame any sort of defect seeing as the clutch was good for you for several months. I am sorry you're frustrated, however faulting us in this process is simply unfair & unjustified. -Bill

Sep 14, 2023 -

rgi13 responded

I have driven the car 4 times. Due to the fact afraid to be out somewhere and cannot get it into gear properly. Not asking for anything more than for you to take ownership of poor workmanship. Not asking for new clutch as according to you was new when I bought it. Obviously something wrong with installation or it would work as it should. And to insinuate that as a 50+ person that I cannot drive a manual transmission is completely laughable. I will continue to post negative reviews so others will not be taken advantage of. Thank you

September 04, 2023

No response! S u. C. K. S. N. O. B. U. E. N. O. O More

by caradepuercodetepa
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
No one
Sep 14, 2023 -

Texas Hot Rides responded

We are terribly sorry you did not receive a response to your inquiry. We do our absolute best to respond to every lead and were unable to find any leads or emails generated from your information. Please feel free to call us anytime and we would love to work with you. Thanks!

February 19, 2023

Absolute insane selection. The other guy who’s mad about a car that sold should put themselves in their shoes. I had a great experience. More

by JKane4u2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell, Fidel
February 19, 2023

Amazing experience! Everyone one there was very nice and knowledgeable of their inventory. Financing was easy! More

by Holdendude213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fidel
February 19, 2023

Bought my Mustang from Texas Hot Rides and loved every minute of my experience. Great group of guys, Mitchell helped me out and was very knowledgeable. I’ll be back for my Shelby or z06 when the time is r More

by C. Blades
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell
January 10, 2023

I’m trying to get in touch with a manager not a sales person, everytime there’s a call a salesperson answers and won’t forward me to a higher up please get back to me More

by Bma
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mitch
April 21, 2022

I recently just bought a 2018 Mustang GT from them and the car looked amazing. Interior was spotless and the car was in great condition. I worked with Mitch and Evan directly and both of these guys were a More

by Dwayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch and Evan
December 13, 2021

They quoted my walk out price then I took them a cashier's check. I didn't need financing so everything was done quickly More

by gabriel.c.balliet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
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