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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.5
1,516 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 1,516 reviews

January 15, 2025

I take my Nissan Murano in regularly for the necessary service. The service department and other regulars are great . The work is great and received at the proper time. I intend to stay with Texas Niss More

by bettyamcclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Easef. Knows his job and is great to work with.
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Jan 16, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful review! We’re delighted to hear that you consistently have a great experience with our service department and that your Murano is well taken care of. It’s fantastic to know you appreciate the quality of our work and timely service. We’re grateful for your loyalty to Texas Nissan and look forward to serving you for many more years to come. If you need anything in the future, please don’t hesitate to reach out! Thank you once again!

January 13, 2025

Leo and his team did a great job working me in even though I had no appointment. More

by RWEAVER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jan 15, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We’re thrilled to hear that Leo and his team were able to accommodate you on short notice. Our goal is to provide exceptional service, and it’s great to know that we could meet your needs even without a scheduled appointment. Your appreciation of our team's efforts means a lot to us. We look forward to continuing to provide you with excellent service in the future. Thank you for choosing us!

January 13, 2025

Clinton was a great great great great hardworking floor salesman for the company company company More

by MONIQUE.WILLIS82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton
Report | Print
Jan 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for your email! We're so happy to hear that Clinton made such a positive impression as your salesperson. His hard work and dedication are truly appreciated, and we’re glad he was able to assist you so well. We’ll be sure to pass along your kind words to him! Thank you for choosing us, and we look forward to serving you again in the future!

January 13, 2025

Great experience. They understood my needs and were able to meet them. Clinton was very helpful and knowledgeable. More

by carlsok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton
Report | Print
Jan 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We're so glad to hear that Clinton was able to assist you and meet your needs. It's great to know that his knowledge and helpfulness made a positive impact on your visit. We truly appreciate your feedback and look forward to working with you again in the future!

January 12, 2025

Jamal, finance guy dealing terrible. He made us stand infront of his office 2 hours and when checked with him again asked us either come next working day or he would take 30 minutes more More

by ANISHJOMY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Waleed
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Jan 15, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience with us. We’re delighted to hear that you had a great experience with Walid and found the sales process smooth. However, we are truly sorry to learn about the frustration you encountered. It’s unacceptable that you and your toddler had to wait for such an extended period, especially when you had already completed the necessary procedures in advance. We appreciate you bringing this issue to our attention, as it helps us improve our service. To ensure your concerns are addressed appropriately, we encourage you to contact our General Manager, Yousef Abdel-Hamid, at YAbdel-Hamid01@vtaig.com. He will be able to assist you further regarding your experience. Thank you again for your feedback, and we hope to provide you with a more positive experience in the future!

January 12, 2025

Did an amazing job communicating but don't think it takes 2 hour to change oil and not sure why car wash does not open sooner. More

by DREAU2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're glad to hear that our team did a great job communicating with you. We understand your concerns about the oil change time and the car wash hours, and we’ll definitely look into ways to improve efficiency and availability. We appreciate you bringing this to our attention and hope to serve you even better next time!

January 11, 2025

Leo Gannon did a great job keeping me informed about my vehicle and did a great job taking care of me, big difference in your service department from a few years ago. More

by job1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Gannon
Report | Print
Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We're so glad to hear that Leo Gannon kept you well-informed and took great care of you. It's also wonderful to know that you've noticed the improvements in our service department over the years. We truly appreciate your feedback and look forward to continuing to provide you with excellent service!

January 11, 2025

I had an amazing experience at this service dept. I am appreciative of the thoughtful communication and timeliness of my repair. More

by LAUREN.MHARVEYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonious
Report | Print
Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your positive experience! We're thrilled to hear that you appreciated the thoughtful communication and the timeliness of your repair. Your satisfaction means a lot to us, and we’re happy to have been able to assist you. We look forward to serving you again in the future!

January 10, 2025

Service was done, but it took. ...5days. Previous time it took 5days also, not good. More

by KENISM1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure of Mechanic.
Report | Print
Jan 15, 2025 -

Texas Nissan of Grapevine responded

We understand your frustration with the extended service duration, and we appreciate you bringing this concern to our attention. A five-day service turnaround is not the standard of efficiency we strive to provide our valued customers. Your feedback highlights a significant area where we need to improve our service speed and overall workflow. Our team is committed to reducing wait times and providing prompt, high-quality service. To address your specific concerns and understand the details of your recent service experience, we invite you to contact our Service Director, Clint Givens, directly at Cgivens@vtaig.com. Clint will be able to review the specifics of your service, investigate the reasons for the extended timeframe, and discuss how we can expedite our service process in the future. We value your patience and are dedicated to delivering a more efficient service experience.

January 10, 2025

The price that was originally advertised on the car gurus only was honored only after I almost left the dealership. The frustrating experience was loosing there a lot of time for the routine of bargaining. T More

by mvbeidler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The clerk girl was nice.
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Jan 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We sincerely apologize for the frustrating experience you had regarding the pricing and trade-in process. Your concerns are important to us, and we strive to provide transparent and fair pricing for all our customers. To address your concerns directly, we encourage you to reach out to our General Manager, Yousef Abdel-Hamid, at YAbdel-Hamid01@vtaig.com. He would like to discuss your experience and see how we can make things right. Thank you for bringing this to our attention, and we appreciate your patience. We hope to have the opportunity to improve your experience in the future.

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