I was interested in a Leaf and they offered the lowest price. I called in and spoke to confirm the price and they mentioned no hidden charges from the advertised price. I took an appointment and I was helped by Bruce. So Bruce starts with saying there are many incentives added to $14,575 price. He says $7,500 (federal credit) + $4,500 (state credit) + $5,000 (Nissan incentive) and tells the total price is $31,575. I mentioned $4,500 state credit is no longer available and it was stopped back sometime 2 years back. Then he starts saying, the MSRP is $32,000 and will subtract $7,500 (federal credit) and $5,000 (Nissan incentive) and the price is $19,500. I mentioned I am very interested and will buy the vehicle if the price is $14,575 + $7500 + $5,000, which is $27,075 (advertised internet price). He says let me check with my manager. After 5 minutes he comes back and says the price is $27, 075 + $895 (destination fee) + $1,000 (college graduate) + $500 (owner loyalty). I said these were not mentioned when I called in. Bruce mentioned this is the final price. I said the internet price does include destination fee and he said, no it is not included. I asked if they can honor the internet price and he said "no". I just walked away.
I finally bought the vehicle from Star Nissan and they were nicer to deal with and honored the advertised price.
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