We knew exactly what we were looking for, and this dealership had what we wanted at a good price.
The test drive was fine- he did a good job of selling the car.
Once we sat down to do the deal, the first offer they came back with had $700 for VIN etching, which was "mandatory" because they had already done it. If it was "mandatory", then they are legally required to include that in the advertised price. Also, everyone knows that the VIN etching costs 50 bucks at most.
I had to refuse the extended warranties 3 different times with the salesman, and 1 additional time with the finance guy. Only after my 3rd refusal of the extended warranty did he mention the remaining time left on the manufacturers warranty. Too pushy.
They then offered a ridiculous low price on my trade in (which needed some mechanical work). When I decided to walk on it and sell it myself - the salesperson asked me if I was afraid of lemon laws.
Are you serious? There are no lemon laws for used cars in Illinois.
Ultimately, we got out of there with the car at the right price, without any of the BS- but they push way too hard with the warranties and the scams. I will never recommend this dealer to anyone.
To anyone from the dealership responding - I want absolutely nothing from you. Read this review at your next sales meeting and think about changing everything about the way you do business.
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