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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.1
361 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 361 reviews

March 03, 2024

Quick and easy remote buying experience. Friendly customer service, not too pushy with the add on requests. More

by keith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viva Velez
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Mar 03, 2024 -

The Ford Store San Leandro responded

Keith, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 27, 2024

I had an issue with one of my service events. I sent a letter to the service manager and he contact me in one business day and arranged for a re-service. More

by siglerinvestigations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
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Feb 27, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 24, 2024

Not good They didn't really help me out with my case. The manager for service is not the greatest More

by dally2luv
Recommend Dealer
No
Employees Worked With
Billy but he was good but dealing with Ford corporate is disappointing.
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Feb 28, 2024 -

The Ford Store San Leandro responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

Helpful
February 23, 2024

The managers were amazing worked with my unique situation and I left with a beautiful Raptor More

by carlosesco76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Feb 23, 2024 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro, we hope you enjoy your new Raptor! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 14, 2024

they fixed a problem that another dealership couldn't. I appreciate how Billy helped and went forward getting this done. More

by brian@goldengateglass
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Feb 15, 2024 -

The Ford Store San Leandro responded

Brian, Thank you for the kind words for our service department! We look forward to sharing your compliments with Billy and our team. Please don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 13, 2024

Outstanding service. Sale person are very knowledgeable and caring. Vehicle I bought is excellent and fits my family needs. More

by JUANCRUZ78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Feb 13, 2024 -

The Ford Store San Leandro responded

Thank you so much, Juan, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 10, 2024

Willie always provides excellent service and advice. I had a warranty repair issue as well as a recall that needed to be dealt with. The only problem was the time that it took the dealership to get the More

by planting_joy
Recommend Dealer
Yes
Employees Worked With
Willie Pate
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Feb 11, 2024 -

The Ford Store San Leandro responded

Thanks for sharing your thoughts about your experience with Willie here at The Ford Store San Leandro . We appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 10, 2024

It was good He was very professional, on top of everything from start to finish. Made sure it got done on time. More

by Grantike2
Recommend Dealer
Yes
Employees Worked With
Owen
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Feb 11, 2024 -

The Ford Store San Leandro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro , we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 08, 2024

Grant Goo was fantastic from beginning to end of sale. Greeted me initially and extremely helpful during selection process More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Goo
Report | Print
Feb 09, 2024 -

The Ford Store San Leandro responded

Chris, thank you for choosing The Ford Store San Leandro. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 05, 2024

This was a recall service for the Transfit rear view camera. The staff was friendly and helpful. The service took longer than originally promised (overnight), evidently because the mechanic was given th More

by Phiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
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Feb 06, 2024 -

The Ford Store San Leandro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

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