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The Used Car Factory

Mechanicsville, MD

not yet
rated
354 Reviews

27725 Three Notch Rd.

Mechanicsville, MD

20659

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Showing 354 reviews

July 10, 2014

amazing experience Donny was so amazing. He walked me through everything. I was very nervous and he relaxed me and I found the car of my dreams. I'm so happy. More

by debbiejag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny dunbar, Steve Pyles, Donny Dunbar
July 10, 2014

got a camaro time to pink it out I did not plan on buying a car but hank made it so easy i am glad i stopped by the used car factory today More

by nina99pink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 10, 2014

this place rocks!!!!!!! These guys were amazing I will never buy any vehicle from anybody else. The service was amazing n the finance department Steve was so nice n sweet. I More

by stacy.l.price.92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles
July 09, 2014

Fun, Friendly, & Fair I just bought a Toyota Highlander Hybrid from Hank and Sam at The Used Car Factory - got a great deal and had a great time doing it. This type of car More

by JW762
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2014 -

The Used Car Factory responded

WOW...Thank you for your review. Both Hank and Sam were acknowldged for this review! Thanks again. Steve Manager

July 09, 2014

great salesman He was very professional the whole time. Pleased with the service I received the whole time was on the lot. He also knew what was talking about when i More

by johnsonbrooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2014 -

The Used Car Factory responded

Thank You for taking the time to review the USED CAR FACTORY! I hope you enjoy your new car for a long time and look forwad to seeing you again. Steve Manager

July 08, 2014

Great Place. I have to say I am not very fond of used car dealerships! But we went to The Used Car Factory found something we liked and Hank was very honest with u More

by shannonandjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2014 -

The Used Car Factory responded

Thnaks for the review. It teally means alot to us here at the USED CAR FACTORY. We (as a dealership) know that alot of people really don't like shopping for a new vehicle. We do try to make it as easy as possible for you. Thanks Again Steve Manager

July 07, 2014

The best person to work with! Philip is the best! I told him exactly what I wanted and he got me my dream truck in such a short period of time and a great deal! He will always be m More

by Meg12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2014 -

The Used Car Factory responded

Philip is a real customer orientated guy. We thank you for letting us know that you saw that in him as well. Thanks Again, Steve Manager

July 03, 2014

Miss yates They were friendly and easy to work/negotiate with. They helped me complete the car buying task. My son and I are pleased with the purchase More

by Janeyates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2014 -

The Used Car Factory responded

Thanks for the review. I hope you are enjoying your new ride!!! Steve Manager

July 02, 2014

Very best service Upon visiting The Used Car Factory I, Teresa Ridgeway, received acceptional service in choosing and test driving my new honda civic. The whole experi More

by Tree0418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Burroughs
Jul 10, 2014 -

The Used Car Factory responded

Thank you Teresa!!!! Steve Manager

June 27, 2014

Ride of My Life I recently came to The Used Car Factory after months of searching for the perfect Jeep. Phil was phenomenal and went above and beyond to find exactly More

by aer0008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Burroughs, Philip Burroughs , Steve Pyles
Jun 27, 2014 -

The Used Car Factory responded

Ashley, Thanks for taking the time to write a 5 STAR review, I truly appreciate your business and giving us a chance to find your Jeep. We look forward to seeing you in the future. Thanks, Phil

Jul 02, 2014 -

The Used Car Factory responded

Thanks so much for the review! Steve

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