The Used Car Factory

Great Buying Experience We purchased a 2011 Totota Prius for our daughter's first car here, after looking at cars online and at other dealerships, including the local Toyota We purchased a 2011 Totota Prius for our daughter's first car here, after looking at cars online and at other dealerships, including the local Toyota dealer's Certified used cars. The price was better at The Used Car Factory, and the representatives were uniformly friendly and helpful without being pressuring. It was the smoothest, least complicated car purchase I have ever been party to---the dealer location was convenient for us, financing was a breeze, attempts to tack on extra services and features were pleasantly minimal, and questions throughout were answered honestly and promptly. Our experience here was very satisfactory indeed, and made the whole process as painless as possible. We got the right car, at the right price, in the right place. More

Best Vehicle Purchasing Experience Ever!!! This was absolutely the best experience we have ever had purchasing a vehicle. Donny was very attentive and had our interest in mind as we searched f This was absolutely the best experience we have ever had purchasing a vehicle. Donny was very attentive and had our interest in mind as we searched for just the right vehicle. He made our visit extremely pleasant. He definately did a wonderful job in assisting us throughout the entire process. The entire visit everyone was very friendly and made you feel at home, such a pleasing atmosphere. When it was time he turned us over to Steve who did an amazing job in getting our finances taken care of. I would highly recommend The Used Car Factory to anyone looking to purchase a vehicle with no hassles. More

Nice work That was just about the simplest car buying experience of my life. The guys were friendly, helpful, and seemed very interested in my needs when it cam That was just about the simplest car buying experience of my life. The guys were friendly, helpful, and seemed very interested in my needs when it came to putting me in the right vehicle. Thank you and keep up the fantastic work. More

New car owner I woke up this morning and my Fiance told me I was getting a car today. I looked at him and thought he was crazy and he was just trying to help me thi I woke up this morning and my Fiance told me I was getting a car today. I looked at him and thought he was crazy and he was just trying to help me think positive about looking for a car. We go to Used Car Factory and this sales man shows up. He says hi, His name was Hank! He showed me a few cars and I did like them but then he let me test drive a a 2008 Pontiac G6. I loved it! I am a truck person and I left there buying a car. I am so happy with it and it is the first car that is really mine. My Fiance and Hank helped me really love the car. I was very scared because of having a car payment but I am going to do because I finally get to have a car that is mine. Thank you so much Hank for helping us have car! We couldn't be happier! More

Very Professional From My initial phone call all the way up until Donny was shaking My hand saying congratulations, truly an amazing experience. I finally enjoyed buyi From My initial phone call all the way up until Donny was shaking My hand saying congratulations, truly an amazing experience. I finally enjoyed buying an SUV! More

Best used car purchase ever! Donny helped me find excatly what I was looking for and was willing to negotiate my terms. I got the truck paying less then I planned and getting a tr Donny helped me find excatly what I was looking for and was willing to negotiate my terms. I got the truck paying less then I planned and getting a truck better than I expected. I have purchased used cars at other places and have never had a positive experience like I had at The Used Car Factory. Steve made the paperwork process easy to understand, and quick. He answered all of my questions and made sure that I understood everything before I signed any papers. More

Best Experience Buying a Car EVER!!! Many beautiful cars to choose from! Everyone was friendly and knowledgeable. The loan process was quick and painless. I got a great car for a great Many beautiful cars to choose from! Everyone was friendly and knowledgeable. The loan process was quick and painless. I got a great car for a great deal, they have a customer for life. I definitely recommend this dealership to everyone. More

Used car purchase made easy. In April of 2014, my wife and I were in need to purchase a second car to replace a van that finally died. We had some idea of the type of car we want In April of 2014, my wife and I were in need to purchase a second car to replace a van that finally died. We had some idea of the type of car we wanted. Our sales rep named Jody was a great help. No pressure, no bait and switch and allowed us to discuss each car that we test drove without any pressure. With Jody's help and Steve's financial help we purchased a 2007 Honda Odyssey. Great deal and a monthly payment we can live comfortably with. Great purchasing experience, thanks to Jody and Steve. More

Happy! I am enjoying my new car very much. I haven't had a new car in 14 years!!! Thanks Mr. & Mrs. Dunbar and Steve!! :>} Thanks! Connie & Paul I am enjoying my new car very much. I haven't had a new car in 14 years!!! Thanks Mr. & Mrs. Dunbar and Steve!! :>} Thanks! Connie & Paul More

I'd Buy From Them Again! This was the best car buying experience I've had in a long time. I had done my homework, decided what I wanted, colors, features etc. When I went in This was the best car buying experience I've had in a long time. I had done my homework, decided what I wanted, colors, features etc. When I went in to talk to them originally, I spoke with Donny and was quite impressed. He didn't try to sell me another make/model vehicle or pressure me into more than I wanted. I gave him a paper with my requests and he followed through in flying colors. It took less then a week start to finish and I LOVE my new van. Steve was great to work with on the finance side of things and definitely a fun guy. I am glad I stopped in to check things out as I had no prior knowledge of your business. THANK YOU Lois Andereck More