Thomas Kia of Highland

Made appointment for oil change and wiper blade replacement. I have never had to wait 2 hours and 20 minutes for this service ever especially since I had a appointment ( reservation). I am not sure replacement. I have never had to wait 2 hours and 20 minutes for this service ever especially since I had a appointment ( reservation). I am not sure if they took someone before me that didn't have a appointment or they over booked, either way they need to fix this. The rep Jacob was friendly and professional when I let him know I wasn't happy with the wait time. I will be taking my car somewhere else for my future car services. More

Very pleasant atmosphere. Greeted. Female asked me questions nicely. Facility was easy to find. Great experience. Greeted. Female asked me questions nicely. Facility was easy to find. Great experience. More

We were pleased with our shopping experience from start to finish, and yes, we drove out with a pre-owned car. Sam was knowledgeable, patient, helpful and genuine. We were glad to purchase a car with him! to finish, and yes, we drove out with a pre-owned car. Sam was knowledgeable, patient, helpful and genuine. We were glad to purchase a car with him! More

Nice people to work with. Jose and Janelle are wonderful. They treat you like family when you come in the door. Always willing to go the extra step for our family. Jose and Janelle are wonderful. They treat you like family when you come in the door. Always willing to go the extra step for our family. More

2nd time purchasing a new vehicle from here. Janelle has sold us 2 vehicles in 2 years she is very upfront and honest i like that she doesnt waste your time and string you along. She gets Janelle has sold us 2 vehicles in 2 years she is very upfront and honest i like that she doesnt waste your time and string you along. She gets straight to the point and got us in and out with no flase hope. I will definitely be back for the kids vehicles soon. More

They were patient and understanding to what I needed credit wise and payment wise. I will recommend to other people credit wise and payment wise. I will recommend to other people More

Jacob was very nice to me. He even took the time to drive my car into the street because I afraid of the curb. Plus like they have free popcorn and water. Also Jacob kept me in He even took the time to drive my car into the street because I afraid of the curb. Plus like they have free popcorn and water. Also Jacob kept me in the loop. More

Thank you Angie for once again helping me with my new purchase. It is always a welcome and peaceful experience with you. I enjoy my new car and I could not thank you enough Angie for helping me. purchase. It is always a welcome and peaceful experience with you. I enjoy my new car and I could not thank you enough Angie for helping me. More

This is our 6th Kia from them! Always helpful, reaching out, they all just care about their customers! Always helpful, reaching out, they all just care about their customers! More