I love that our local dealer is reliable, consistent and trustworthy. It takes a week or so to get in for routine work but that is because when I have an emergency they get me in same day. Thank you Thompsons!
I am always treated with respect. I appreciate the Service Staff not talking down to me because i'm a woman
I love the remodeled lobby. It's a comfortable place to wait while my car is being serviced. If I'm in a hurry, their Shuttle Service Is superior.
Excellent service! I asked if they go through some kind of training and if they do they need to teach other businesses. I actually love to take my car in because I am treated like I am important as a customer.
Jim in the service department is amazing. You always feel like you are his only customer. While I don't mind the wait at all for my car (because the lounge area is awesome!), I very rarely wait longer than 30 minutes.
Overall I have always had excellent service from my Toyota Dealer. They explain everything and get the job done in a timely manner. They offer me a shuttle bus ride to my house while my car is getting worked on if I want. Or I can choose to wait in their comfortable surroundings and have a snack and beverage. It makes getting my car serviced a very nice experience. Thank you Toyota for the excellent care!