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Thompsons Toyota

Thompsons Toyota

140 Forni Road
Placerville, California 95667


Sales: (530) 903-4570
Service: (530) 622-6232
Parts: (530) 622-6232

Thompsons Toyota
Manufacturer: Toyota

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  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 80 reviews

4.9

4.9 out of 5

86 lifetime reviews

Thompsons Toyota

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Certified: Thompsons Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Thompsons Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Thompsons Toyota

Thompsons Toyota In Placerville, CA. Is Your "One Price/Best Price" Toyota Dealer. We Post Daily Specials and Service Coupons On Our Web site. Check Us Out At www.thompsonstoyota.com. We Offer Price Quotes, Online Credit Application, Inventory With Competitive Pricing and Details. Let Our Family Serve Your Family. Thompsons Wants To Earn Your Business!

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:30 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Instant Financing
Children's Play Room Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Shuttle Service
Express Service Television
Free Coffee Vending Machines
Free Drinks

afrorouge
5/14/2013 12:38:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chuck KupfermanChuck Kupferman
Ryan J. TurnerRyan J. Turner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompsons Toyota:

We drove up from the Bay Area to get the best price possible and were very happy with the laid back manner of the folks at Thompsons. Yes, they're car salesmen and they have their script, but they don't push things on you and the price is the price - no need to haggle. We paid less for a brand new car than we would've paid for a used one. Can't go wrong.

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1WaterBoy
5/13/2013 11:11:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chuck KupfermanChuck Kupferman
Lance StahlmanLance Stahlman
Ryan J. TurnerRyan J. Turner
Amber WeberAmber Weber
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Thompsons Toyota:

I purchased a 2011 Toyota Tacoma from Thompsons about a month ago. The sales experience was low pressure, Amber was great and I got the truck for a good price. I had to take it back in for a shimmy during breaking (warped front rotors) and a shimmy at highway speeds. They took care of the breaks immediately but found the the highway shimmy was caused by defective tires (they looked almost brand new). Instead of just telling me" its yours you bought it", they offered to replace the tires at no cost. unfortunately the tires they were willing to pay for were not what I wanted. After some discussion I kicked in $100.00 and got tires that will work for me. Thompsons went the extra mile to take care of me. I will be happy to continue to use there service department and when I am in the market for another Toyota they will be my first choice.

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alannahughes
4/22/2013 2:06:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony Biondi  Tony Biondi
Jon CooperJon Cooper
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompsons Toyota:

Having Reno so close traveling from Truckee to Placerville seemed like a bother but it wasn't. Both Tony and Cooper where great to meet. We felt they were honest men doing an honest job and giving us the best feedback within their knowledge. Both men were friendly and not pushy in the least. They seemed matter of fact and down to earth. This was the first time I have ever driven a brand new car off the lot and it was a very pleasing one. After the "deal" was done, Cooper took the time to show me some iphone things within the computer system in the Sienna and pointed out how to make our garage door open within the rear view mirror - very cool! I would recommend these two guys to my closest friends and feel like I could call them on a question about the Sienna and have immediate feedback. We tried to take a Toyota photo of both me and my husband jumping up in the air but couldn't get the framing right! Now it's up to you to visualize two 40ish kids jumping - Yahoo Toyota Sienna, you make us want to go on a road trip, Bryce Canyon maybe?

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fastella1
2/20/2013 5:23:52 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Summers
Jim Van Atta
Chuck Pyles
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Thompsons Toyota:

I am extremely pleased with my buying experience at Thompson's Certfied Center in Cameron Park. Due to my schedule, the purchase was a 2 day process, so I had the opportunity to deal with Steve, Jim and Chuck. I can't say enough about the professional, courteous, patient and consistent treatment I received from all three of them. In all my years buying cars , I have never seen or experienced more honest and consistent treatment from an entire crew. Steve, Jim and Chuck exceeded all of my expectations, and I look forward to my next vehicle purchase, where my first stop will certianly be at Thompsons Certified Center in Cameron Park.

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haleylegacyashton
2/9/2013 5:25:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill McCartyBill McCarty
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompsons Toyota:

WILLINGNESS TO SEE US THROUGH PROCESS TO PURCHASE, LOVE MR. BILL!! KIND-FRIENDLY VERY RESPONSIVE IN EVERY WAY, VERY HELPFUL TOO FOR ALL OUR QUESTION AND BACK WITH PROMPT ANSWERS. VERY TRUSTWORTHY!!!

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tandbwatson
2/7/2013 10:38:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim RothJim Roth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompsons Toyota:

My wife and I had heard recommendations regarding Thompsons from relatives, so after seeing some very attractive deals on their website, decided to take the ride up from Sacramento. We met Jim Roth in the salesroom. He was very personable, sincere, and knowledgeable about the car we had in mind. Having previously only purchased new vehicles from a family memeber in the auto business, we can honestly say that the experience with Jim and the Thompsons crew was just as considerate. The process was straightforward, relaxed, and hassle free. I am already eager for the next chance we can purchase from this dealership! P.S. From the time we entered the lot until we drove off in a new Camry was under 2 and a half hours.

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brmt41
1/29/2013 3:21:40 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Summers and Chuck
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompsons Toyota:

Very very happy with the buying experiance at the used car center in Cameron Park. Steve and Chuck were beyond easy to deal with and I never felt that "pressure" you get when you go to the hugh car outlets. Steve worked out a great deal on my trade in and I drove away with what my wife and I wanted. Would most def recommend Thompson's to a friend looking fro a car.

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donindavis
12/21/2012 8:49:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chuck KupfermanChuck Kupferman
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompsons Toyota:

I am 56 years old and have never had a car buying experience like this, Chuck was great. This was my daughter's first new car buying experience, so I hung back and let her do all the talking. She was treated with respect, and never talked down to like she had been at other dealers. bottom line... we got a new Camry for the same price as the used one at the lot by her house. The drive from Davis to Placerville was well worth it, and we will make it again for my next car purchase. The funniest part of the sale was when the sales manager came into Chuck's cubicle and said this was the part where they took my daughter in the back office and sold her all the bells and whistles and extended plans. He stopped and said, "nah, let's skip that". I left the lot feeling like we had all won. I wish I could say more about how great this experience was.

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jarred-430@hotmail.com
12/8/2012 4:38:44 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray Davis and Erving Zepeda
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompsons Toyota:

So we pulled up to the Thompsons Used Dealership and we were expecting to be swarmed by sales associates, but weren't. We went straight to the lot and Ray walks out and says hello. He was awesome. He was very polite and helpful. I will tell all my friends to go see Ray when they go get buy a car. Thank you Ray.

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Cmvaccari@yahoo.com
11/5/2012 10:28:19 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony Biondi  Tony Biondi
Ryan J. TurnerRyan J. Turner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompsons Toyota:

Thompsons Toyota In Placerville, CA. is by far the best dealership that we have ever purchased a vehicle from. We found an SUV on the internet on the Thompson's website and we drove all the way from Dixon, CA (approx 70 miles). We arrived at the dealership late, but Internet sales representative Toni Biondi was more than happy to help us. There was no pressure to purchase the vehicle. We did 2 test drives on the vehicle and ended up purchasing the vehicle that same night. We finished the purchase around 10PM and the management in the dealership was very friendly throughout the entire process. We drove home that night with the SUV.

We noticed on the way home that the steering wheel was shaking and a strong vibration was felt while on the freeway. We tried to ignore that anything may be wrong with the car. On the first oil change, we brought the vehicle to Vacaville Toyota and had them look at the vibrating issue. They told us that the tires were out of balance and they attempted to balance the tires. They were unsuccessful and told us that we would need to purchase 4 new tires. We explained that we just purchased the vehicle at Thompsons Toyota in Placerville. They recommended that we bring the vehicle back. So we called Toni Biondi and he told us to bring it in. We brought it in that same night.

The next day we received a call from Ryan Turner that they attempted to balance the tires but were unsuccessful. He told us that they were going to go ahead and put 4 brand new tires on the vehicle, no questions asked. The vehicle was ready that same day for pickup. We drove back up to the dealership and picked up the vehicle and were charged nothing!

Thompsons Toyota in Placerville was an awesome car buying experience and they took care of the tire issue- even though we purchased the vehicle as-is. I cannot say enough about how friendly, professional, and helpful Toni and Ryan were at Thompsons. I would strongly recoemmend this dealership to anyone that I know. They stand behind the vehicles that they sell and have a no pressure sales experience. My next Toyota will be purchased from Thompsons.

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