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Thunder Chrysler Dodge Jeep Ram

Bartow, FL

4.6
557 Reviews
Welcome to Thunder Chrysler your premier Chrysler Dodge Jeep RAM Dealership in Bartow, FL! Thunder Chrysler is the premier Chrysler Dodge Jeep RAM dealership in Bartow, FL. We pride ourselves in providing an excellent customer experience to the people of Bartow and the surrounding areas such as Lakeland, Brandon, and Plant City, FL. Located on West Main St. Thunder has been providing a quality car buying experience to the people of Central Florida. Here at Thunder Chrysler we treat our customers like family, so no matter your car need whether you're trying to purchase a new vehicle or just need an oil change feel free to contact us anytime! The thing about car buying that makes it such a hassle is the time and research it takes to find the right vehicle for you and your family. That's why we do the hard work for you! Our team of sales experts can figure out what model car, truck, or SUV would be the perfect fit for you. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1425 W Main St

Bartow, FL

33830

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Showing 557 reviews

May 10, 2024

Great service great people in the service center, go outa our way to come here bc of it. More

by smittyclyde87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Jason is an outstanding service writer! Always goes above and beyond. Very well at communicating and updating. More

by CGARCIA2982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
May 09, 2024

Crooks! Plain and simple. Say one thing, do another. Customer service is good as long as you're buying but is non existing after the purchase. We will not pu More

by jlawm3
Recommend Dealer
No
Employees Worked With
Timothy Lacey
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Hello James, Thank you for sharing your feedback. We're sorry to hear about your dissatisfaction and would like to address your concerns regarding the pre-owned Ford truck you purchased. We understand the frustration regarding the factory-installed safe in the truck. While we do not have access to the combinations of these safes, we are more than willing to assist our customers by providing guidance on how they can retrieve these codes from Ford dealers. If there has been any misunderstanding in the communication regarding this process, we sincerely apologize. Our goal is to ensure that all our customers enjoy a positive experience, not just during the purchase but also in the aftercare. We regret that this was not your experience, and we take your comments seriously as we strive to improve. Please contact us directly at (863) 349-4048 so we can discuss this further and see how we can make things right. Your satisfaction is important to us, and we hope to resolve this matter to your satisfaction. Thank you for bringing this to our attention, and we look forward to hearing from you. Sincerely, Eric Hale Customer Experience Manager Thunder Chrysler Dodge Jeep Ram

May 09, 2024

Awesome dealership, I live in xx. Petersburg so more than an hour away from Thunder Chrysler jeep dodge ram, I was able to get most of the paperwork done before going there, everyone More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Had very pleasant experience. Would shop again. Very good sales agent who was very professional. More

by Msloveet
Recommend Dealer
Yes
Employees Worked With
Michael Quinn
May 08, 2024

Salesman was courtesy and professional. He answered questions readily. He worked with me to get terms that would fit my budget. More

by ladyblackhawk54
Recommend Dealer
Yes
Employees Worked With
Craig Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stroud
2.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Conklin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

This dealership gave me a same day appointment and made me same day deal in a Saturday evening. Great service. More

by nathanmassey78
Recommend Dealer
Yes
Employees Worked With
Mike Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

The service was good and Pete Conklin is a considerate sales rep. Our finance guy also did a great job. More

by swashburn56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

I always get great service when I bring my vehicle in for service. The staff is friendly, helpful, and their work is excellent. More

by lweemsatschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several Employees assisted but I do not remember their names but they all worked in the Service Department
May 07, 2024

Great people and fantastic buying experience. Our salesman Michael Quinn was timely, informative and helpful throughout the process, even staying late to get everything correct. Highly recommend More

by RBR3262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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