We bought a 2010 Mazda 6 from this dealership. They did not negotiate on the price at all, but we thought it was a fair price so ended up buying the car that same day. The dealership stayed open at least 30 minutes to complete our purchase, which was much appreciated. We did not finance the vehicle, so it was a fairly straight-forward purchase. However, once we paid for the vehicle and were walking out the door to drive the Mazda away, Greg mentioned, "Oh, by the way. There's only one key for the car." This would have been a deal-breaker on that car, which I think Greg knew. It was a shoddy, used-car profiling type of move by the salesman. I asked if there were manuals, spare tire, etc. for the car, but didn't even think to ask if there was a second key. He said most used vehicles come in with just one key. I asked if they would pay for an additional key to be made or provide some type of $$ compensation, especially since we paid full price for the car, but he said no. I felt we were taken advantage of since we had no recourse at that point other than return the car. My spouse really wanted the car, so we kept it. But every time I look at it, it boils my blood. So much so that I have yet to drive it and we bought it in May 2012.
This car has a special chip in the key which is not easily duplicated, so we needed to go through the Mazda dealership or find some company online to get a second key made. With multiple drivers in the house or a chance for losing/locking the only key in the vehicle, at least two keys is a must! We ended up going the online route which cost over $300 and took 1+ month since the wrong key was chipped/shipped by the online retailer the first time.
For the final exclamation point, while my husband was cleaning out the trunk of the car last week, there was an original second key that was tucked in one of storage pockets!!!
I Recommend This Dealer:
Did you find this review helpful?