Tom Bush Mazda

Tom Bush Mazda
9850 Atlantic Boulevard
Jacksonville, Florida 32225

Sales: (904) 371-4840
Service: (904) 725-0911
Parts: (904) 371-4744

Manufacturer: Mazda

Most Reviewed Employees
Elizabeth Treible Elizabeth Treible
Sales
Jimmy Jimmy "Hoss" Simmons
Sales Advisor
Todd Clouse Todd Clouse
Sales
Philip Messana Philip Messana
Sales
Tom Bush Mazda Service Tom Bush Mazda Service
Mazda Service Team
Jeff Teague Jeff Teague
Sales
Cat Castellini Cat Castellini
Sales
Brett Sanders Brett Sanders
Sales Advisor
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.6/5
12 Reviews
Tom Bush Mazda

Overall Score: 5 Star Rating4.6



About Tom Bush Mazda
Certified: Tom Bush Mazda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Tom Bush Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Tom Bush Mazda
Tom Bush Mazda
“Serving you with honor and integrity since 1970.”

9850 Atlantic Blvd.
Jacksonville, FL 32225
Phone: 904-725-0911
Fax: 904-371-4776

Vision Statement

Our vision is to create an innovative and successful environment to achieve customer and employee satisfaction at the highest level.

Philosophy

Our goal is to treat everyone with respect, ensure that business transactions are fair to everyone involved and nurture long-term relationships. We think of our employees as family members as they are the life-blood of a dealership.

About Us

Three generations of the Bush family have been in the automobile business since 1918 and we have enjoyed serving the Jacksonville community for over 36 years. We recognizemore
the importance of complete customer and employee satisfaction. We will continuously improve our services and processes to better serve our customers and employees. We encourage our customers and employees to bring any opportunity for improvement to our attention.

Family History

The Bush family has been in the automobile business since 1918 when Tom Bush Sr. opened his first dealership in Graetna, LA. Tom Bush Sr. moved around the country, opening Ford dealerships in New Orleans, Atlanta, San Antonio, and El Paso before settling in Carlsbad, NM with a Chrysler/GMC dealership. Mr. Bush Sr. remained in the automobile business for thirty-five years until he and his wife retired in 1953.

Tom Bush, Jr. (Mr. B) grew up in the automobile business, but had no intention of joining the industry. A World War II Navy veteran, Mr. B attended Georgia Tech, studying aeronautical engineering. After the war, he married Laura Russ, his Gulfport, MS high-school sweetheart and opened a Nash dealership in Carlsbad. They were in competition with his father who had a Chrysler dealership at the time. Mr. B also expanded his business to include a Ford dealership in neighboring Hobbs, but he was eager to return to the South. Mr. B arrived less


nitamccombs@bellsouth.net
5/4/2012 12:03:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Elizabeth Treible

My Review of Tom Bush Mazda:
Elizabeth was everything I could ask for in a salesperson, she was informative and never pressured. Thank you, Elizabeth, for making this purchase a memorable experience. If I need to make a purchase in the future and you are still employed I will buy from you.

Share on Facebook

Was this review helpful to you? Yes | No
Hamdulc
4/11/2012 8:46:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Elizabeth Treible

My Review of Tom Bush Mazda:
I was shopping online for a vehicle with better gas mileage than my Saturn Vue. When I saw the Mazda CX 5 it looked like just what I was looking for. I asked for more information and was contacted by Liz. She was very helpful getting me the information. She even went out and measured the height of the seats to see if it was lower Thames my Saturn. This was important to me since my elderly mother had a hard time getting in my vehicle. When it came time to test drive the CX 5, Liz brought it by my workplace at lunch time so I didn't have to take time off. Liz was always very quick to respond to all my emailed questions. When I decided to purchase, Liz had all of my paperwork ready for my signature so it was a quick and painless process. Thanks for making this such an easy and fun transaction. I really like my new vehicle. Zoom Zoom ;-)

Share on Facebook

Was this review helpful to you? Yes | No
babbsM
3/21/2012 9:36:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Livingston

My Review of Tom Bush Mazda:
My experience with Tom Bush Autoplex and Dave Livingston was excellent. He was absolutely wonderful to work with. Although I was pre-approved through my bank, they were able to get me approved at a lower rate saving me more money.

Share on Facebook

Was this review helpful to you? Yes | No
jaxbullet
2/16/2012 1:01:07 PM

Overall Score: 3 Star Rating   3.0  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Angela, Brian, Others

My Review of Tom Bush Mazda:
I purchased my vehicle 3 weeks ago to the day and am still going through scenario after scenario so I suggest you-
GET EVERYTHING IN WRITING UP FRONT. (EVERYTHING)
READ THE FINE PRINT.
DO NOT I REPEAT DO NOT TAKE ANYBODIES WORD OR SMILE AS HONESTY. REMEMBER THAT THEY ARE AUTOMOBILE SALES. I REPEAT "AUTOMOBILE SALES".

All that is left to say is "never again"


Share on Facebook

Was this review helpful to you? Yes | No
adaube
1/29/2012 11:51:28 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Thaddeus K Bruce

My Review of Tom Bush Mazda:
We negotiated price through email and phone. Arrived, inspected car, got some small issues corrected. A service guy made two trips to get the gas cap door fixed and get a mark off the interior, and found the cargo net I asked for. There was some time wasted in the sales office when they attempted to add cost of registration and tag transfer but we resolved this.

It took quite a while to get into the finance office. At this point I had been there approximately 2.5 hours and everyone wanted to get out of there, myself included. I had secured my loan prior to arriving but the dealer offered a better rate, so dealing with finance was worth a few hundred in NPV.


Share on Facebook

Was this review helpful to you? Yes | No
pamelaariley
12/23/2011 5:40:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Elizabeth Treible

My Review of Tom Bush Mazda:
I am a busy mom and needed extra help purchasing my new CX-9 over the phone. Liz was happy to accommodate all of my needs and quickly responded to all of my questions. She found the perfect vehicle for me at the right price. I even made the deposit right over the phone, had the car delivered to my house and signed all of the paperwork with my husband when it was convenient for us. Way to go Liz!!!

Share on Facebook

Was this review helpful to you? Yes | No
ranchhand
12/12/2011 2:02:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Elizabeth Treible

My Review of Tom Bush Mazda:
I purchased a new CX-9 from Tom Bush Mazda, represented by Elizaeth Treible. I live in South Carolina, 2 1/2 hours away, so all of our contact was by email or telephone. I was provided with complete, accurate, honest information, and our discussions were straightforward and simple. The price was very good, and could not be matched by local SC dealers. Once I got to the dealership, the finalizing the deal and paperwork was very quick. Highly recommended.

Share on Facebook

Was this review helpful to you? Yes | No
wekerlexix
10/13/2011 3:25:30 PM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Tom Bush Mazda Service

My Review of Tom Bush Mazda:
take my 06 mazda 3 to servce department check engine ligth on call me she said 1150$
to fixed said ok 5 day later call again we canot fixed we dont no whath wrong VVT
dont work you nedd another engine 5500$ THIS IS USED .She tell me no charge engine
have same problem .Next day go pick the car up SUPRISE 547$ service fee .
Good job from Tom Bush mazda service department ASE yunk yard techs


Share on Facebook

Was this review helpful to you? Yes | No
kellymariemichelle
8/4/2011 3:18:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jimmy "Hoss" Simmons

My Review of Tom Bush Mazda:
My experience with Tom Bush as well as Anthony & Todd (and their Manager, Jimmy) was excellent. I had a budget that I couldn't surpass and and a certain price that I needed to trade my car in for and they were able to help me to stay within my budget and gave me a great deal on my trade in. All of the employees at this dealer from the sweet lady at the front desk the the nice guy behind the part counter all made me feel welcome and relaxed. Money is very tight these days but I because of my experience with the employees ( and also loving my car choice), I had no problem, and was very relaxed, with making a high dollar purchase with this dealer. I would recommend this dealer very much.
And would like to thank each and everyone that helped me feel welcome. Thank you to the nice lady behind the front desk for making the day easier with your kind words. Thank you to the very sweet man behind the parts counter for the zoom zoom you added to my day. And thank you to Anthony, Todd and Jimmy for all of your hard work to make sure that I had the best deal for me!


Share on Facebook

Was this review helpful to you? Yes | No
greg h
7/28/2011 10:08:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jimmy "Hoss" Simmons

My Review of Tom Bush Mazda:
This is an excellent dealership to do business with. The staff was personable, knowledgeable, and straightforward. We were able to get down to the brass tacks of a deal right away, and the negotiation was fast, enjoyable, and productive. There was no nonsense but rather a professional, courteous transaction from reception to the financial department. This is how car-buying should be.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>