Tom Bush Mazda

Visited Tom Bush Mazda Jacksonville last Saturday and had a great experience while test driving a new Mazda CX-5. we were under no pressure to buy for the entire time we were at the site, in fact it was just a great experience while test driving a new Mazda CX-5. we were under no pressure to buy for the entire time we were at the site, in fact it was just the opposite which was absolutely refreshing considering the decision can be stressful enough on its own. We were greeted by John Stribling and Joe Jacobson who catered to our every request and made us feel comfortable as we discussed a path forward. We finalized a purchase of the new CX-5 after a test drive and a complete and understandable delivery of all options about the car and its features, their knowledge and understanding of this vehicle and the entire line up was impressive. We look forward to a continued relationship with John & Joe and are grateful to be a part of the Mazda family. More

Joe Jacobson was super helpful through the process of buying my new 2024 Mazda CX-30. He was knowledgeable, patient and went above and beyond to make me fully satisfied with my purchase . I am beyond gr buying my new 2024 Mazda CX-30. He was knowledgeable, patient and went above and beyond to make me fully satisfied with my purchase . I am beyond grateful and highly recommend this dealership to anyone looking for a car. More

After an unfortunate accident and our insurance deeming our CX30 a total loss, sales team , Joe Jacobson and sales manager Aaron along with Chris with financial was able to get us in a new Cx5 at not only our CX30 a total loss, sales team , Joe Jacobson and sales manager Aaron along with Chris with financial was able to get us in a new Cx5 at not only an amazing price but a great rate. They really worked hard to get us the best deal due to our situation. This is our 3rd Mazda we have purchased from Tom Bush. They value trade ins at a very fair price and their new inventory is priced to move. Mazda itself is a dependable brand with a lot of upgrades that come standard. You will leave Tom Bush very happy. More

Great routine service for my 2008 Miata. The service department always does an excellent job. They are attentive to my needs. Tom The service department always does an excellent job. They are attentive to my needs. Tom More

Easy process great experience with Rose! She was exceptional in working with us. Highly recommend! She was exceptional in working with us. Highly recommend! More

Rose and her team were very easy to work with. They even let me take the big bow home to surprise my daughter for her 16th birthday. They even let me take the big bow home to surprise my daughter for her 16th birthday. More

Prompt, on time and very courteous service from the Tom Bush Mazda service department staff Bush Mazda service department staff More

We worked with Brenden on purchasing our new Mazda CX-90 this past weekend. He did a great job ensuring the experience was seamless and virtually stress-free. We didn’t feel overly pressured into anything. this past weekend. He did a great job ensuring the experience was seamless and virtually stress-free. We didn’t feel overly pressured into anything. Brenden listened to what we wanted and provided the information we needed to make that happen. Everyone we encountered was helpful and easy to deal with. Devyn worked with us on some of the last steps and was also friendly and knowledgeable. The process is very transparent, everyone makes you comfortable while you’re there. It’s a nice environment. It’s hands down the best experience we’ve had at a dealership. More

Tom Bush Mazda's service center rep - Sandy West - is extremely rude and condescending to customers. She misbehaved with me and my wife during our service visit on September 29th, 2023. She was talking l extremely rude and condescending to customers. She misbehaved with me and my wife during our service visit on September 29th, 2023. She was talking loudly to us and made us wait 5 minutes just to get the service started, while she was just reading something on the computer. She also made us wait for 2 hours for a simple oil change and tire rotation which should take just one hour. She did not respond to a text I sent her asking for an update on the service. I've gone to Tom Bush for servicing my vehicle numerous times - and I've had a similar experience every single time. I firmly think she should be replaced with a more customer-friendly and courteous person. More

This was the best experience we have ever had when purchasing a new car! Joe Jacobson and Chris DIxon made it seamless and paid particular detail to what I was looking for. Joe went above and beyond t purchasing a new car! Joe Jacobson and Chris DIxon made it seamless and paid particular detail to what I was looking for. Joe went above and beyond to get every detail correct and was a pleasure to work with! I am beyond grateful and recommend this dealership to anyone looking for a car! Sincerely, Jennifer Kondracki More