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Tom Bush Mazda

Jacksonville, FL

4.5
330 Reviews

9850 Atlantic Boulevard

Jacksonville, FL

32225

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330 Reviews of Tom Bush Mazda

January 31, 2024

Visited Tom Bush Mazda Jacksonville last Saturday and had a great experience while test driving a new Mazda CX-5. we were under no pressure to buy for the entire time we were at the site, in fact it was just More

by patrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris , Tom Bush Mazda Service
Feb 01, 2024 -

Tom Bush Mazda responded

Patrick, we're so glad to know that John and Joe made your experience at Tom Bush Mazda a memorable one. We appreciate you choosing us for your new CX-5 purchase! Welcome to the Mazda family!

January 12, 2024

Joe Jacobson was super helpful through the process of buying my new 2024 Mazda CX-30. He was knowledgeable, patient and went above and beyond to make me fully satisfied with my purchase . I am beyond gr More

by madinalarina4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson
Jan 12, 2024 -

Tom Bush Mazda responded

It's great to know that Joe was able to assist you in finding your new Mazda CX-30 at Tom Bush Mazda. We appreciate the recommendation and are here for any future needs!

December 25, 2023

After an unfortunate accident and our insurance deeming our CX30 a total loss, sales team , Joe Jacobson and sales manager Aaron along with Chris with financial was able to get us in a new Cx5 at not only More

by Shaobri8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson
Dec 26, 2023 -

Tom Bush Mazda responded

Thanks for choosing Tom Bush Mazda for such a special purchase! We appreciate you putting your trust in our team and are glad Aaron and Chris could help you out during a challenging time. Here's to safe miles ahead in your CX-5!

December 01, 2023

Great routine service for my 2008 Miata. The service department always does an excellent job. They are attentive to my needs. Tom More

by TomD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bush Mazda Service
Dec 04, 2023 -

Tom Bush Mazda responded

Tom, we're glad to know our service department at Tom Bush Mazda has been able to meet your needs. Thanks for trusting us with your 2008 Mazda MX-5 Miata!

November 05, 2023

Easy process great experience with Rose! She was exceptional in working with us. Highly recommend! More

by tmadkins1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose
Nov 06, 2023 -

Tom Bush Mazda responded

We are glad to hear that Rose provided excellent service. Thank you for choosing Tom Bush Mazda.

November 03, 2023

Rose and her team were very easy to work with. They even let me take the big bow home to surprise my daughter for her 16th birthday. More

by cm3923136
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Na
Nov 03, 2023 -

Tom Bush Mazda responded

We're so glad to know that Rose and the team at Tom Bush Mazda could help make your daughter's 16th birthday a memorable one! Thanks for sharing this delightful experience with us. Enjoy the ride!

October 21, 2023

Prompt, on time and very courteous service from the Tom Bush Mazda service department staff More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra West
Oct 23, 2023 -

Tom Bush Mazda responded

Mark, your happiness is our happiness as well! We're happy to have contributed to your positive experience at Tom Bush Mazda, and we'll pass on your kind words to our team! Thank you so much for a great review!

October 17, 2023

We worked with Brenden on purchasing our new Mazda CX-90 this past weekend. He did a great job ensuring the experience was seamless and virtually stress-free. We didn’t feel overly pressured into anything. More

by Emma K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron kominsky
Oct 17, 2023 -

Tom Bush Mazda responded

Emma, we're delighted to know Brenden and Devyn made your car buying experience at Tom Bush Mazda seamless and stress-free. We always aim for transparency in our process! Enjoy the new Mazda CX-90!

October 06, 2023

Tom Bush Mazda's service center rep - Sandy West - is extremely rude and condescending to customers. She misbehaved with me and my wife during our service visit on September 29th, 2023. She was talking l More

by Sab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy West
Oct 07, 2023 -

Tom Bush Mazda responded

I'm really sorry to hear about your experience with our service team member. We strive for excellent customer service that hinges on respect and attentiveness, yet it's clear we haven't consistently lived up to this standard. I'd like the opportunity to discuss this further, so as to better understand what happened, and see how we can make things right moving forward. Please reach out at a time that works best for you. Thank you, Arsen Naumenko - Service Manager (904) 371-4815

September 14, 2023

This was the best experience we have ever had when purchasing a new car! Joe Jacobson and Chris DIxon made it seamless and paid particular detail to what I was looking for. Joe went above and beyond t More

by jenniferkondracki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson Chris Dixon
Sep 14, 2023 -

Tom Bush Mazda responded

Jennifer, we're delighted to know that Joe and Chris made your car buying experience at Tom Bush Mazda a memorable one. We appreciate the recommendation! Enjoy your new ride.

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