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Tom Bush Volkswagen

Jacksonville, FL

4.9
297 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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297 Reviews of Tom Bush Volkswagen

October 12, 2020

This is my second car in five years, both sold by Ken Loh. He is excellent and great to work with. I will be back. More

by Allank13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Oct 13, 2020 -

Tom Bush Volkswagen responded

It's great to hear that you've had two positive car-buying experiences working with Ken! Thank you so much for your repeat business. We look forward to serving you next time at Tom Bush Volkswagen.

October 09, 2020

Chris Hume did a nice job ensuring that my car was serviced on a timely manner. He explained the additional service needed which should be taken care of next week. More

by Dmanzon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Oct 09, 2020 -

Tom Bush Volkswagen responded

Thank you for taking the time to share! It is fantastic that Chris delivered such professional and efficient service. We appreciate your business and hope to work with you again at Tom Bush Volkswagen!

October 07, 2020

Really great experience here. Very quick for scheduling and service work. The price was a fair for the work. And they do a great job with sanitation and Covid prevention More

by Andreag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Oct 07, 2020 -

Tom Bush Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Tom Bush Volkswagen, and we are proud we made the experience safe and comfortable for you during this difficult time. If you ever need anything else, don't hesitate to come back and see us again!

September 18, 2020

We were very pleased with your dealership and Steve Garcia who assisted us in finding a Volkswagen Beetle. He was very professional and answered all of our questions. We would recommend him and come ba More

by Bcreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Treible
Sep 21, 2020 -

Tom Bush Volkswagen responded

We love happy customers! Thank you for sharing such fantastic feedback about Steve. It's great to hear that he helped you find the right Volkswagen Beetle for you. Safe travel from the entire Tom Bush Volkswagen team!

August 26, 2020

This is the third car I have leased from Tom Bush. Very good experience. Kenny Loh is a real pro!! Also enjoyed working with Brittany Babb. More

by tcoppedge5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Aug 27, 2020 -

Tom Bush Volkswagen responded

Thank you for continuing to support Tom Bush Volkswagen. We are glad to hear that Kenny and Brittany took care of you during your recent visit. It is a pleasure to have your business and we look forward to working with you next time!

July 27, 2020

A week & a half to get a battery replaced Called the dealership today, because my 2 year & 11 month battery (purchased new with the car) completely died. I was told it was out of 3 year warran More

by Detector25
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service receptionist / parts person
Jul 28, 2020 -

Tom Bush Volkswagen responded

I'm very sorry that we weren't able to get you in for service sooner. I understand how frustrating this must have been. As you mentioned, we offer the best price around, but we strive to offer accommodating service as well. I appreciate your feedback and will use it to improve our processes. Thank you, Scott Clemons - Service Manager - (904) 371-4370

July 16, 2020

Great experience Had a great car buying experience thanks to Davis Knabb, who is an awesome salesman and young man. Will be using these guys in the future. More

by joeykan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davis Knabb
Jul 17, 2020 -

Tom Bush Volkswagen responded

Hi Joey - It's wonderful to hear that you had a great experience working with David! Thank you for supporting him with a positive review. We can't wait to assist you again at Tom Bush Volkswagen.

June 01, 2020

David Greer was truly phenomenal to work with. The terms weren’t favorable at first, but was way better than a bad car deal situation that I was in previously that I desperately needed to get out of. So tha More

by Yasmina
Recommend Dealer
Yes
Employees Worked With
David Greer
Jun 01, 2020 -

Tom Bush Volkswagen responded

Yasmina - It's wonderful to hear that David helped you get into a better deal with diligent service. Thank you for recommending him and Tom Bush Volkswagen! We appreciate this feedback.

May 30, 2020

Great overall dealership! Second new Tiguan that I purchased in the less then 2 years. Kenny Loh did a great job! He is very customer focused and knows his stuff. Next time I am in need of another VW, More

by FlaPhill
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Jun 01, 2020 -

Tom Bush Volkswagen responded

Thank you for your loyalty to Tom Bush Volkswagen. Congrats on the purchase of your second Volkswagen Tiguan. Our team is looking forward to taking care of you next time!

May 06, 2020

Awesome car buying experience.. Todd our salesman did a great job, especially with Covid19, smooth as could be. 0% finance. Great job Very exciting. Y More

by Blackfamily1
Recommend Dealer
Yes
Employees Worked With
Brittany Badd, Todd Clouse
May 06, 2020 -

Tom Bush Volkswagen responded

Thank you for the review! We are glad Todd took good care of you here at Tom Bush Volkswagen. We will certainly let him know that you appreciate his help!

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