Tom Peacock Cadillac

Firstly I will say the one star is for Walter with whom I dealt with in the purchase of an Infiniti QX80. He was great with communication and very helpful, even when he was on vacation. Unfortunately Walter dealt with in the purchase of an Infiniti QX80. He was great with communication and very helpful, even when he was on vacation. Unfortunately Walter is not given the tools he needs to succeed to be an honest used car dealer. Walter is it seems as stated by himself via email only inspecting cars by photographs. The vehicle I purchased was described as in "Impeccable Condition". This was a used vehicle and in no way was I expecting perfection. Some signs of wear are expected but to find a cracked windscreen and a defective climate control system was really disappointing and has left me with $2000 repairs. I will be very interested to hear if the business does think that this is acceptable. Please do always have an inspection done prior to purchase, even from a reputable dealer. I have e-mailed Steve after leaving a voicemail as requested, so far no response. Walter did call me and asked what apart from receiving the repairs to the vehicle would make me take down my review. I must say, an apology and someone to admit that a $2000 repair bill on an impeccable car is not acceptable would be nice, More

I found this dealership online, and regret ever speaking with them. DO NOT TRUST THIS COMPANY. Mike is extremely unprofessional, and untrustworthy. I requested business auto financing, and submitted a busin with them. DO NOT TRUST THIS COMPANY. Mike is extremely unprofessional, and untrustworthy. I requested business auto financing, and submitted a business app, and specifically told them NOT TO PULL MY PERSONAL REPORTS. I called after I noticed inquiries on my personal credit report. Mike told me helping me was a conflict of interest, and that I wasn't the person who's credit they pulled." Mike makes Tom Peacock look like they conduct very shady business. More

First new car, first cadillac and I have had a great experience. Isabel has been very helpful and created a great sales experience. experience. Isabel has been very helpful and created a great sales experience. More

They’ve had my vehicle for a week I still don’t have a status report. I’ve been calling all day and no one answers the phone in any department. It’s been a while since I’ve been this frustrated with servi status report. I’ve been calling all day and no one answers the phone in any department. It’s been a while since I’ve been this frustrated with service. More

Worse service ever. The two people at the loaner desk completely ignored the service advisor with myself (the customer) present from the moment we waked in to inquire ab The two people at the loaner desk completely ignored the service advisor with myself (the customer) present from the moment we waked in to inquire about a loaner or the shuttle. He started to look into a monitor himself and mumbled to them them if they heard him. He repeated 3 times to them as to what he was needing and they still didn't know what he needed. I asked for my car key and walked away. More

I was here for service and a gentleman named Elio who was very kind to my father asked if he could do an appraisal. we accepted and he showed us how much our vehicle was worth compared to what we owed He dec very kind to my father asked if he could do an appraisal. we accepted and he showed us how much our vehicle was worth compared to what we owed He decided to refinance based on the information Nathan gave us. More

Jennifer Iglesias is by the far one of the best sales persons we’ve worked with and the hardware on her desk proves that to be so. From the moment we spoke on the phone until we completed our purchase, persons we’ve worked with and the hardware on her desk proves that to be so. From the moment we spoke on the phone until we completed our purchase, she was professional, courteous and most of all gracious. We will use Jennifer again when purchasing our next vehicle. More