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Tom Wood Toyota

Whitestown, IN

Overview
Employees
Reviews
Vehicles
4.7
1,029 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 1,029 reviews

June 06, 2026

Service advisor greets me warmly and quickly completes paperwork. Updates on service and estmate completion time. More

by carowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsen
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Jun 08, 2026 -

Tom Wood Toyota responded

Thank you for sharing your experience with us! We are happy to hear our team made you feel at ease throughout the process. We truly appreciate your business and hope to see you again at Tom Wood Toyota!

June 06, 2026

Many thanks to Scott of Tom Wood Toyota in Whitestown for assisting me with my 2026 Toyota Camry. He shows great professionalism, gives answers if I have concerns and I truly appreciate his great customer More

by Deborah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael- New Car Sales
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Jun 08, 2026 -

Tom Wood Toyota responded

Deborah, we're pleased to hear about your excellent experience with Scott! We’ll be sure to share your five-star feedback with him and the rest of the team. Enjoy your 2026 Toyota Camry! - The Tom Wood Toyota Team

June 04, 2026

Very friendly and efficient. Service writer was very good. Will be back again for service. More

by corinnestrasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyshon was great.
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Jun 05, 2026 -

Tom Wood Toyota responded

Corinne, thank you for the great review. We look forward to seeing you again at Tom Wood Toyota!

June 02, 2026

I was taken for a ride by the maintenance department at Tom Wood Toyota. I scheduled service online which came to around $400. When I picked my car up after service, the price increased to over $700. When More

by twhornback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall employee names.
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Jun 03, 2026 -

Tom Wood Toyota responded

I'm truly sorry for the unexpected increase in your service cost and any confusion regarding our online pricing, which should always be clear about what is included. It's never our intention to surprise our guests, and I understand why you are frustrated. I would be more than willing to look into this for you and hopefully turn your overall impression around. However, I can't locate you in our system. With that, please reach out to me directly when you get the opportunity. Thank you, Neal Guidarelli - Service & Parts Director - 317-298-9081

May 29, 2026

First class staff well taken care of would not go any where else highly recommend … Dashawn and Chris are amazing. More

by Andrewwade1958
Recommend Dealer
Yes
Employees Worked With
Dashawn Felder, Chris Redman
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May 29, 2026 -

Tom Wood Toyota responded

We love seeing this five-star review! Thank you for choosing Tom Wood Toyota and for sharing your appreciation for Dashawn and Chris. Safe travels, Andrew!

May 27, 2026

Sam C. was a tremendous help in helping us find and buy our 2026 Grand Highlander. Effective communication, and elite service to make sure all our needs we More

by Justincrum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hussein Zwink
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

Tom Wood Toyota responded

Justin, knowing you had such a seamless experience with Sam and our team means the world to us! Thank you for choosing Tom Wood Toyota, we hope to work with you again in the future.

May 27, 2026

In my opinion, Tom Wood Toyota Service is the best. They’ve always been upfront with the cost and the time it would take to fix an issue. And I have been going to them since the late 1980s. More

by 627patchon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2026 -

Tom Wood Toyota responded

Thank you for your continued trust in Tom Wood Toyota Service since the 1980s! We're always here to provide upfront and honest service. We look forward to seeing you next time!

April 06, 2026

Excelente servicio. Amable atentos confiables y profesionales. Recomendados 100%. Cubren tus expectativas y se preocupan por el cliente More

by ireddynr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy
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Apr 06, 2026 -

Tom Wood Toyota responded

Gracias por sus excelentes comentarios sobre nuestro equipo profesional y atento, siempre dispuesto a ayudarle. Le agradecemos su recomendación y esperamos volver a verle pronto en Tom Wood Toyota!

March 31, 2026

Tom Wood was accommodating, very easy to work with and both the Salesman and Financial Associates were professional and great to work with! More

by Papa D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garton, 5 stars
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Apr 01, 2026 -

Tom Wood Toyota responded

Your feedback just made our day! Thank you for choosing Tom Wood Toyota and highlighting our team’s professionalism and positivity. We wish you safe travels ahead!

February 18, 2026

Customers service. Explain what needed to be done that I could understand Free car wash!!! More

by jbyrd20086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsen
Report | Print
Feb 18, 2026 -

Tom Wood Toyota responded

Thanks so much for the review. We look forward to your next visit to Tom Wood Toyota!

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