Not all Ford Dealers are alike. My 2015 F150 spent four trips and over 3-1/2 weeks at another Ford dealer with no satisfaction to correcting a factory warranty issue. Tom's had the truck four days and it was fixed! They went above and beyond in making sure the issue was corrected, and the entire team wanted to make it right. I got my confidence back in my most favorite vehicle product. I'm really glad someone knows what the heck they're doing! If you have a problem that no one can seem to find and correct, these guys will find it and fix it the right way. It's something not seen much of any more.