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Torrington Ford

Torrington, CT

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15 Reviews
Torrington Ford, located in Torrington, CT and also serving Hartford, CT, Waterbury, CT Winsted, CT, Litchfield CT, and surrounding areas! Our professional staff caters to our customers by providing amazing hospitality during your vehicle purchase, giving the most incomparable deals in and around Torrington, CT. No hidden agendas, just upfront honesty to everyone, equally. All of our used vehicles go through a heavy inspection and get the proper servicing before it leaves the lot! Tires, brakes, filter changes, oil changes & more! Torrington Ford is under new ownership as of May, 2020! Owned by the same owners as Torrington Toyota. For quality and safety of the vehicle, Torrington Ford gives all pre-owned vehicles a 90 Day/3,000 Mile Warranty with all systems covered! Come see the Torrington Ford difference. Conveniently located at 1350 East Main St. Torrington, CT. 06790 or reach us at 860.489.4133 or at www.torringtonfordct.com
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1350 East Main Street

Torrington, CT

06790

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Showing 15 reviews

February 24, 2023

I had an absolute perfect experience. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon. More

by Kenbarnum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Torrington Ford responded

Hi Ken, thank you for taking the time to leave us a review about your positive experience at Torrington Ford! We are glad you enjoyed working with Bob at Torrington Ford, we greatly appreciate your business and look forward to having earning your business in the future as well!

August 14, 2022

Salesman was great but I would rate the dealer 0 stars if I could. Dealer practices deception, we agreed on a price and a deposit was made on the vehicle. The next day the owner told the salesman the car More

by Makaveli007
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Perry
May 28, 2021

Had my car serviced today at Torrington Ford. Jennifer in service was very efficient and helpful and the service tech Tommy did a a great job with my repair. My car is running great now and it was a wonderfu More

by dskits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Skibisky, Tommy Undari
April 27, 2021

Have been a customer for many years and through several cars. Have always been pleased with how we were treated and the lengths the staff would go to in order to get us serviced and back on the road. Man More

by Patsyschultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Jen (both in service)
March 19, 2021

Great seamless experience purchasing our F250 Super Duty! Went in at 930am and we drove our new truck home a couple hours later. Russ Haas was knowledgeable and extremely helpful in our car buying experien More

by Glenn
Recommend Dealer
Yes
Employees Worked With
Russ Haas
February 13, 2021

Traveled 9 hrs to get a vehicle. Was very dirty and unprepped. Very unprofessional. Tried to sneak in extra registration fees (they corrected once called out). Only reason they got 2 stars is because t More

by stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Russ Haas
October 21, 2020

Russ was extremely thorough while going over the features of my vehicle. I didn't leave feeling confused or uneasy as I have with other dealerships. More

by Longo_lisa79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Utecht, Dave Utecht and Dave Krygier are the best!, Russ Haas
Nov 02, 2020 -

Torrington Ford responded

Hey Lisa!! Thank you so much for leaving Russ at Torrington Ford, a review. We are so glad that you love your new Ford Edge. Thank you for your business!

October 16, 2020

Found the truck online, within minutes Rich contacted us. The truck was waiting for us to look at and test drive. The rest is history. More

by Dopritch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Perry
Oct 20, 2020 -

Torrington Ford responded

Hey there! Thank you for noticing Rich's attentive nature. It means a lot to us, as Torrington Ford is under new ownership - that people such as yourself, are enjoying the newly refreshed dealership. It looks like it was really meant to be! Thank you for your time and business.

October 15, 2020

This was the best experience I had. Everyone was nice and very courteous. There was no pressure and they had the car I wanted. The price was fair and they went out of their way to make me satisfied. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hotchkiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Onorata Salesman, John Lalla
Oct 16, 2020 -

Torrington Ford responded

Hi Michael, Thank you for your kind review for the staff at Torrington Ford! It is fantastic to hear how much you've enjoyed purchasing the vehicle that we conveniently had in stock, and that you were content on the price. Thank you for your time and business!

October 14, 2020

Thank you, I am very grateful to you for your excellent way of treating people and for your human qualities, God bless you and have many successes in your daily work Russ More

by Liliaarizaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Haas
Oct 16, 2020 -

Torrington Ford responded

Hi Lilia, That is very kind of you to say! Getting you into your new truck was a pleasure, and we hope that you are really enjoying it so far. Thank you for your time and business, and again, congratulations on your new Ford Ranger STX!

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