This is the worst dealership!!! Do not trust them and especially do not use their service department. They do not know what they are doing!
We were on vacation and our truck started running rough. We looked on the web and found the closest Nissan dealership, which was the service center at Town Center Nissan. We had taken very good care of our vehicle (in fact, we had it serviced a week before we left on vacation) and we loved the truck. We were even planning on buying a new Nissan truck when this one needed to be retired.
Town Center Nissan misdiagnosed the problem as faulty ignition coils. After a $1200 repair the truck was still running rough and the next diagnosis was a blocked catalytic converter. They stated that they did not have parts on hand to replace the catalytic converter but they could just clear the blockage and it would be fine for us to continue to our destination and then return home where we could schedule the repair. They were wrong!!! What they did was ruin the engine and ended up costing us over $6400. When we confronted them, they told us it was not their fault. In our attempts to try and resolve the problem they have lied to the Nissan corporate office, changed their story many times, and just given us the runaround. Do not trust this dealership!
I Recommend This Dealer:
Rick Mathis, Dominique Goodrow
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