What can I say about town center Nissan besides one of the worst car buying experiences I have very had!!! Seriously stay away from this place. I was in the market for a specific truck that they had and decided to drive 1 hour to see. I stopped across the street first to look at a 2014 Ram 2500. I found to many issues with their competitors truck, so I was not interested in moving forward with their truck. So I checked out a Ram 2500 that Town Center Nissan had in-stock, it was everything I was looking for and decided to purchase their truck. I walked in with my own financing and numbers in my head that I needed to be at. I have already done my homework on rate and had two pre-approvals for more than enough to purchase the truck.I asked my salesman (Mike) if they could be competitive on rate, he said that he would let me talk with the finance manager to discuss rate, fair enough. My wife an I have excellent credit (750-800 FICO scores) so I should have gotten the best rate they offer. I proceed to give Mike my financial info; this is where my nightmare and bad customer service starts. My wife was not with me and I asked if it was ok to get all her info on the phone, they agreed so we proceed. They took all our info and proceed to run our credit to everyone!! After 30-45 minutes Mike came from the back and said we had a problem with my wife social security number, I incorrectly gave the wrong number. After giving him the correct number he then goes to the back and it was time to go to finance; remind you all I wanted it to see if they could meet or beat my rate, Trent in finance offered a rate off 5.5% which I told him I would use my own bank since I was approved at 4%, he said it was ok with him to sign paperwork today and finalize on my end with my bank tomorrow. The next day I check my credit to my surprise they ran out credit to 8 different banks, both our credit scores have taken a significant hit (dropped 40-50 points) and all the hard work that I have done over the years keeping our credit in perfect shape is now gone. Once I realized what had happen I immediately called Mike and he keeps giving me the run around, we will talk to manager and get back with me, manager is off that he needs to speak to, etc. It has been over two weeks since I purchased the truck and still no phone call. I never gave them permission to pull so many times I only gave them permission to pull once and their finance department should know what rate and terms we qualify for. I will be handing this over to my attorney..