Town & Country Ford
Bessemer, AL
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Kyle listened to what I wanted and responded with several option in a timely manner. He was very professional and understanding of my circumstance and worked within my guidlines of doing business. I did not option in a timely manner. He was very professional and understanding of my circumstance and worked within my guidlines of doing business. I did not have to work within there guidlines in order to business with Town and Country. I will purchase from Town and Country again. They have an excellant reputation. I have purchased 5 vehicles within 10 years with Kyle and Town and Country. I checked other places and they had the best value for what I was looking for. More
We were looking for a used car and narrowed it down to a few cars at various dealerships. Tom Williams Lexus was not a very good experience. Tameron Honda would not work with us or return phone calls (two p few cars at various dealerships. Tom Williams Lexus was not a very good experience. Tameron Honda would not work with us or return phone calls (two people). Scott Gilbert at Town and Country went out of his way, was responsive, worked hard for our business, and most importantly was honest. In the end, Royal Auto had a car we liked more but the experience with Town and County was very positive and I will strongly recommend working with Scott. I feel bad we did not buy from him but would go back in a heart beat, but we just found a car we liked more at Royal. More
WE WERE LOOKING FOR A USED FORD ESCAPE XLT LIGHT IN COLOR. CARLTON DOWDELL LOCATED IT FOR US AND IT WAS A PRE-CERTIFIED VEHICLE. HE DID'NT RUSH US IN TO IT AND WAS VERY PATIENT. WE PURCHASED A USED COLOR. CARLTON DOWDELL LOCATED IT FOR US AND IT WAS A PRE-CERTIFIED VEHICLE. HE DID'NT RUSH US IN TO IT AND WAS VERY PATIENT. WE PURCHASED A USED DODGE RAM 1500 FROM HIM 2 YEARS AGO AND HAD THE SAME EXPERIENCE. THE NEGOTIATIONS WENT SMOOTH AND HE EXPLAINED EVERYTHING TO US WE REALLY DO APPRECIATE HIS HELP AND WE WOULD NOT HESITATE TO PURCHASE ANOTHER VEHICAL FROM TOWN AND COUNTRY WITH HIM AS A SALES PERSON. WE TOOK THE VEHICLE BACK THE NEXT DAY TO HAVE SOME THINGS TENDED TO HE GOT RIGHT ON IT AND INTRODUCED US TO THE SERVICE PEOPLE BONNIE TOOK CARE OF EVERYTHING AND NOTICED A RECALL ON THE PCM AND WENT AHEAD AND CORRECTED EVERYTHING. THANK YOU LEO & MICHELLE More
I was looking for a new F-150, but was not in a great hurry to buy. A co-worker bought a new F-150 a few months earlier and highly recommended Town and Country Ford and Carlton Dowdell. I met him and let hurry to buy. A co-worker bought a new F-150 a few months earlier and highly recommended Town and Country Ford and Carlton Dowdell. I met him and let him know what I was interested in. He did not waste my time with anything else and located what I wanted very quickly. The negotiations went smooth and the closing of the deal was within my expectations. I will recommend Town and Country and Carlton to all my friends in Tuscaloosa. I am not at all pleased with the local dealership in Tuscaloosa. Having previous dealings with them, I did not even look at what they had to offer. More
After frustration with other Ford Dealers in the area we were able to finally get the car we wanted at a reasonable price. The service was excellent, we were able to complete most of the work over the phon were able to finally get the car we wanted at a reasonable price. The service was excellent, we were able to complete most of the work over the phone. When we arrived at the showroom on a very tight schedule the car was ready and the staffs process to move you through quickly was greatly appreciated. This is the second vehicle we have purchased with Town and Country. More