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Town and Country Toyota
Charlotte, NC
1,045 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,045 Reviews of Town and Country Toyota
Helpful May 01, 2024
I had really good experience here with the purchase of our 2023 Sequoia trd pro ask for Ricardo Antonio and you will not be disappointed he was extremely patient and helpful throughout entire process, in our 2023 Sequoia trd pro ask for Ricardo Antonio and you will not be disappointed he was extremely patient and helpful throughout entire process, in which I able to find the perfect suv I can’t express that enough and can’t imagine it going any smoother, it’s definitely was time well spent, looking forward to make another purchase here from Town and Country Toyota soon. More
by Isridaz
Employees Worked With
Ricardo Antonio
April 30, 2024
Dishonest, unethical and sneaky dealership. I purchased a car a couple weeks ago. Told the salesman and the finance manager that I did NOT want a warranty. They added $3,905 to my loan for a wa I purchased a car a couple weeks ago. Told the salesman and the finance manager that I did NOT want a warranty. They added $3,905 to my loan for a warranty I did not want. When I called and spoke to the General Manager, he was extremely rude and unprofessional. Not allowing me to speak and pushing blame on me. DO NOT TRUST this dealership. READ everything, do not trust the finance manager. He will interrupt you as you are reading through your paperwork to say "Oh, that just say.... lies lies lies" - Do NOT sign anything electronically. Ask for the print out and make them go over the detailed pricing line by line, make sure you get the itemized invoice. If you do not they will add unwanted services and fee, then push blame on you the customer because "you sign it". You are better off buying else where. Toyota should pull their name from this building. I have never experience such dishonestly and deceitful behavior like this! More
by rmobley84
Employees Worked With
Tristan Saythany, Dwayne Fairchild
April 25, 2024
Best car buying experience ever! Alex was super responsive and we were able to do most everything online. My time in the dealership was kept to a minimum, yet the team was ver thorou Alex was super responsive and we were able to do most everything online. My time in the dealership was kept to a minimum, yet the team was ver thorough! More
by stilwelll2006
Employees Worked With
Alex Villeda
April 22, 2024
Everyone was very helpful, but the website showed I could buy the car for $32,000 and due to hidden fees, the car actually cost me $35,000. Would not trust their website when purchasing a car there. buy the car for $32,000 and due to hidden fees, the car actually cost me $35,000. Would not trust their website when purchasing a car there. More
by cmoss
Employees Worked With
Mark B.
April 17, 2024
Jake did an excellent job working with us in completing the deal. After the test drive, we even changed our mind on which trim/options and he was able to pivot quickly and still close the deal with us. T the deal. After the test drive, we even changed our mind on which trim/options and he was able to pivot quickly and still close the deal with us. This was especially important since we are from out of town and had a long drive ahead of us. Thanks for all your help Jake! More
by David
Employees Worked With
Jake, Zach
April 14, 2024
Everyone was very pleasant, helpful and very fast. Alex Villeda was very accomading and provided excellent customer service. Will definitely recommend. Alex Villeda was very accomading and provided excellent customer service. Will definitely recommend. More
by Rakel Ortega
Employees Worked With
Alex Villeda
