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Towne Chevrolet Buick - Service Center

North Collins, NY

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2 Reviews
Call Service Center (716) 703-1552

2 Reviews of Towne Chevrolet Buick - Service Center

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August 18, 2023

Mark - thank you to you and your service department for always taking care of our 2019 Chevy Suburban (Batbus)! You are the best! The Fitzgerald Family More

by sandrafitzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and service department
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Aug 21, 2023 -

Towne Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Towne Chevrolet Buick Cadillac Team 716.337.4700

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November 21, 2022

We took our vehicle to Towne Chevy Buick in North Collins NY on 11/10/22 for a NYS inspection, a recall for brakes, an oil change and a wheel swap winters for summers. I brought in the recall letter from GM More

by Greg, Eden NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara
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Nov 22, 2022 -

Towne Chevrolet Buick responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Towne Chevrolet Buick Cadillac Team

May 08, 2023 -

Greg, Eden NY responded

I wish to thank Towne Chevy Buick in North Collins, NY for their courteous and compensatory service. I brought our Buick in on 4/25/23 for an oil change and wheel swap. I also asked to check for the cause of a continuing noise, possibly in the suspension of the car. It had not been diagnosed during previous service visits. It turned out to be a broken rear spring fitting. The new service manager and head mechanic took extra measures to determine the cause and repair it satisfactorily all for no charge. I will continue to visit the dealership for future automotive needs.

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