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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

February 13, 2017

Service for Sequoia David is one of the greatest service advisors! He has the customer's best interest and concern. He is awesome, that is why we drive 2 hours to get ser More

by Sequoia, 777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ramstead, service coordinator
Feb 14, 2017 -

Toyota Carlsbad responded

Wow!! Two hours to visit us! Thank you so much! We appreciate David too! Thank you for giving him a shout-out! I will share with him today! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

February 08, 2017

Oil change and inspection Great as always. I was pressed for time today and they got everything done quickly. I've been coming here since it opened and have had great experie More

by Sonny5559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen -service rider , nick welch - tech
Feb 08, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your loyalty and for your review. Glad to hear we serviced your vehicle quickly! I know that helps when your day is a bit busy! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

February 07, 2017

Long day but good experience I try to come to this service center any time my Tacoma needs something. Today was a long day but it was a lot more pleasant when an employee offered More

by HISTORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Avila
Feb 07, 2017 -

Toyota Carlsbad responded

Hi, there! I love our cookies!! I'm so happy you got to enjoy them too! :) Thank you for choosing to service your Tacoma with us! We appreciate your business and look forward to servicing you again! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

February 05, 2017

Excellent Keziah does and excellent job / very professional . She explains everything in detail before Toyota did any work in my Car very happy with the serv More

by Printer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keziah Benson
Feb 06, 2017 -

Toyota Carlsbad responded

Hi! Thank you for giving Keziah a shout out! It makes us happy to hear how happy you are! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

February 04, 2017

Feels like family! 4th car purchased from Alex Ordonez. Always makes us feel like family and remebers us and does everything he can to help us out. Will definitely see h More

by Surfrat05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Feb 06, 2017 -

Toyota Carlsbad responded

Hi, there! Wow!! Your fourth purchase from us! Thank you! I'll be sure to share your feedback with Alex today! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

February 03, 2017

best expirience I had a very wonderful experience they explain everything in detail before they did any work in my van and give me the prices and told me what was a More

by alexo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
Feb 06, 2017 -

Toyota Carlsbad responded

Hi, there! Communication is key and we feel you should make all of the decisions when it comes to your vehicle! We are here to assist you and be here for you! Thank you so much for your kind words and for choosing Toyota Carlsbad Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

February 02, 2017

Excellent Cindy was amazing! Will come back just for her! She did a great job and didn't keep us waiting a long time. She was wonderful. More

by ally.sanchez10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 03, 2017 -

Toyota Carlsbad responded

Hi, there!! Thank you so much for the kind words with Cindy! She will be pleased to hear about your experience. Thank you for choosing Toyota Carlsbad! Feel free to give Cindy a call with any questions you may have. Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 30, 2017

Love Toyota Carlsbad I came in for service. Inquired about there upgrade program. I left with a brand new car! It's couldn't have been easier. No high-pressure sales. More

by Gregory P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen (sales), Ruben Avila
Jan 30, 2017 -

Toyota Carlsbad responded

Hi, there! That's right! No pressure here at Toyota Carlsbad! Isn't our Upgrade Program a great option to have?! I think it's awesome!! :) Congratulations on your brand new car! See you in about 5K for your first service visit! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 29, 2017

Quick and painless My wife and I went to Toyota Carlsbad with a pre-approved loan; as well as, a pre-negotiated price through USAA. Omar in sales and Bob in finance were More

by MiguelUSMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar in sales and Bob in finance
Jan 30, 2017 -

Toyota Carlsbad responded

Hi, Miguel and Rosie! You came to the right place for no pressure purchasing! It's great to hear about your experience with our Fleet Department! You're recommendation is the greatest compliment! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 28, 2017

Great,service! Everyone at Toyota Carlsbad is friendly, courteous, helpful, and professional. I have purchased and serviced all my cars here for the past 17 years. More

by Maleka7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone at Toyota Carlsbad are wonderful!, Ruben Avila
Jan 30, 2017 -

Toyota Carlsbad responded

Hi, there! Wow! 17 years! You're amazing!! Thank you for choosing Toyota Carlsbad as your dealer and service center! We appreciate you! How do you like your brand new Camry?! Be sure to send us some photos! We love seeing our guests with their new rides! :) Congratulations and thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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