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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

November 22, 2016

Excellent service The experience while buying my highlander was excellent and I would recommend others to this dealership. I appreciate how they listened to what my nee More

by Cheryl011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Winsser, Rick Vannoy
Nov 22, 2016 -

Toyota Carlsbad responded

Hi! Thank you for sharing your experience with our Social Media family! Your recommendation is the greatest compliment! Thank you for choosing Toyota Carlsbad! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

November 21, 2016

2015 Tundra service A mouse got under my hood and chewed on one of my injector wires. Toyota service got me in fast, dealt with my insurance and got it fixed fast. More

by Tundra15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Broussard
Nov 22, 2016 -

Toyota Carlsbad responded

Oh, no!! A mouse!??! I'm very pleased to hear we were able to assist you quickly and smoothly! Let us know if you need any mouse traps!!! :) Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

November 19, 2016

Fabulous, personal service! Steve Guerrero and his colleague Molly have gone above and beyond in the customer service they provide -- each of them deserves five stars! I will d More

by Mary B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly and Steve Guerra
Nov 22, 2016 -

Toyota Carlsbad responded

Hi, there! You had the pleasure of our dynamic duo! Steve and Molly! Thank you so much for your kind words! I will be sure to share your review and satisfaction with them today! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

November 17, 2016

Scheduled maintenance of my new Tacoma Sport 4X4 No appt as I had just driven up from Baja, no problem. Everyone was courteous and extremely helpful. And I enjoyed using the free internet. More

by Terry Baja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nice guy named Ryan
Nov 18, 2016 -

Toyota Carlsbad responded

Hi, there!! Baja!! Wow!! Thank you so much for taking the trip to visit us! I hope you also took advantage of our complimentary Starbucks and cookies!! We do appreciate you! Come say hi when you are in the neighborhood again! Have a fabulous weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

November 16, 2016

Excellent customer service This is my third Prius bought from Toyota Carlsbad. Great cars and outstanding customer service. Jason Mancini was very patient and did a great job More

by Cargalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mancini
Nov 17, 2016 -

Toyota Carlsbad responded

Hi, there! We appreciate your continued patronage! Congratulations on your third Prius! Those are great cars!! I will be sure to pass your kind words onto Jason today! Thanks you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

November 16, 2016

Great customer service by Steve Guerrero When we go Steve makes sure we get what we requested and even checks other items. Last visit found a leaking strut and got covered under warranty. Gr More

by CruzL08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Guerrero
Nov 17, 2016 -

Toyota Carlsbad responded

Hi! What a great review! Thank you for sharing your visits with us! Steve is awesome! He will always ensure your service visit is thorough! Aren't warranties awesome!? It's always nice to save some money!! :) Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

November 15, 2016

Routine maintenance Good job as usual....Toyota of Carlsbad. Like that more changes are happening to make service even smoother....i.e. new car line Thank you for alwa More

by mapuana2465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Glover
Nov 16, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for acknowledging our efforts! It's great to hear our changes are making a positive difference in our drive and making your visits here that much for convenient! Thanks again to you and your family! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

November 14, 2016

Best Toyota Dealer Everyone knows that Toyota makes better cars than anyone. And when it comes to dealerships there is none that compares to Toyota of Carlsbad. They are More

by DaveR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig and Ivan
Nov 14, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind words! Ivan is the best GM we could ask for! Just as you stated, he sets the tone with integrity and pride! We are thankful for customers such as yourself! Enjoy your new ride and thank you so much for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

November 09, 2016

Friendly service Really good knowledgeable friendly service. One of the best car buying experiences I've had. Answered all of my questions and was able to hit the More

by Cartoyotabuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy
Nov 09, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience with us! You came to the right place for a no pressure buying experience! We are here for you! Enjoy your new ride!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

November 04, 2016

Friendly, caring service Went in for a regular scheduled service on my 2005 Prius. Found out that my tires were suffering from rot. Glad they found it before I had an accide More

by Priuslover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Nov 04, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for choosing us as your Service center! I am happy to hear that we took care of your tires and water pump! We want you safe and happy! We appreciate your feedback! See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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