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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

October 15, 2016

Great service as usual As is always the case, the service writer, Corrina Hyatt went the extra mile for us, beginning with just getting us an appointment today. From there, More

by John G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrina Hyatt
Oct 18, 2016 -

Toyota Carlsbad responded

Hi, there! We appreciate you sharing your experience with Corrina! She is passionate and caring and I'm sure that showed during your visit! I will share your review with her today! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 15, 2016

maintenance - oil change always professional, efficient, courteous. This is one of those companies you LOVE to deal with. There is minimal wait, even when cars are backed up. More

by leucadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana Leopard
Oct 18, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback! We appreciate you! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 14, 2016

Fabulous!!!!! I have always had honest estimates and reliable service from the Toyota Carlsbad Service Department. Molly Martin has been my service advisor for ma More

by LC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Martin is the BEST service advisor ever. She is responsible and follows up on all requests.
Oct 14, 2016 -

Toyota Carlsbad responded

Hi! Marvelous Molly!! ;) She is great, isn't she!? We love hearing feedback such as yours! Thank you for sharing! I will be sure to share your review with Molly and team today! Thank you for choosing Toyota Carlsbad as your Service Center! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 14, 2016

This is how its done Interactions with employees where handled quickly and professionally. I was offered free snacks and drinks. I even got work done while waiting on the More

by Stevemac72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 17, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind review! It's great to hear you got some work done while waiting! Hope you enjoyed the snacks! See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 14, 2016

Outstanding customer service Tony Henderson is a true professional, very knowledgeable and provides outstanding customer service.I will recommend your service to my friends and co More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Henderson
Oct 17, 2016 -

Toyota Carlsbad responded

Hi! Your recommendation is the greatest compliment! Thank you! It is our pleasure to have you as a customer! I will be sure to share your review with Tony! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 14, 2016

Quick, easy and reasonable Easy to get the appointment I want, in and out with fast service and great customer attitude ask for Jeff Glover in service he is awesome to work with More

by camrydude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Glover
Oct 17, 2016 -

Toyota Carlsbad responded

Hi, there! I think Jeff is pretty awesome to work with too! ;) It's awesome reading about your experience! Thank you for sharing! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 13, 2016

Great service! I went into Toyota of Carlsbad to trade in my car for a RAV4 the process was quick and everyone was friendly! This car buying process was a lot more e More

by Emaire2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Flagg
Oct 13, 2016 -

Toyota Carlsbad responded

Hi! Congratulations on your trade! You are very welcome!! We strive to ensure a stress-free experience. I'm very pleased to read your review and very excited to welcome you to our Toyota Carlsbad family! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 13, 2016

Pretty good experience. The only thing that disappointed me was that my car was not washed after I specifically requested it. Everything went smoothly up to the time I picke More

by HWadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 14, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for your feedback, I'm sorry to hear your vehicle was not washed as requested. Please contact me at your earliest convenience, I'd like to get more information from you and get your vehicle washed! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 13, 2016

Regular car maintenance Great customer service! From the moment I arrived until the job was complete and I left. Everything was done both on time and on budget. They reall More

by Alex Szabo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Oct 14, 2016 -

Toyota Carlsbad responded

Hi, Alex! Thank you so much for your kind review! I agree, we do have a great crew that is all working towards the same goal! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 13, 2016

Great, reliable service Jana is great, she always explains everything very well and communicates effectively throughout the service appointment. Making the appointment was al More

by AD2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana
Oct 14, 2016 -

Toyota Carlsbad responded

Hi, there! I think Jana is great too! ;) Thank you for giving her a shout-out! It's great to hear how easy your visit was with us, from start to finish! Thank you for choosing Toyota Carlsbad! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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