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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

August 27, 2016

Good Service visit I took my Tacoma in today for it's first service and it was a smooth process. The coordinator helped me with my extra concerns and even included vacu More

by gtn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 30, 2016 -

Toyota Carlsbad responded

Hi, there! Yay!! We love surprises! I'm very happy to hear your first service visit was a great one! Our goal is to keep a smile on your face and ensure your vehicle is serviced in a timely manner. Thank you for choosing Toyota Carlsbad, enjoy your new Tacoma! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 27, 2016

Routine maintenance led to purchase of new car I brought my 2005 Corolla in to the Service Center for routine maintence. While waiting for the work to be done I was given information about Toyota' More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Aftahi, Chase Wiegenstein
Aug 30, 2016 -

Toyota Carlsbad responded

Hi, there! Congratulations on your upgrade! Our Upgrade program is a very smart way to get into a new vehicle. Sometimes repairs out way the value of your car and it's just time!! That is when our Upgrade team can help! Thank you for sharing your experience with our Upgrade team! Be sure to post a picture of your new ride on our Facebook page!!! Have fun, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 26, 2016

Always Great Service I'm always pleased with the service I've receive at Toyota Carlsbad. I became a Toyota owner eight years ago and have had my two vehicles serviced her More

by Bob Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt
Aug 30, 2016 -

Toyota Carlsbad responded

Hi, Bob! Thank you so much for your loyalty over the years! We do appreciate you! Corinna is awesome! Thank you for sharing your experience with her! Enjoy the rest of your week, Bob!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 26, 2016

Always good service. Very professional and efficient for a large busy car service. Kevin provides excellent service. I am very pleased with Toyota if Carlsbad and have be More

by bstein711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN
Aug 30, 2016 -

Toyota Carlsbad responded

Hi, there! We appreciate you sharing your experience with Kevin and our Service Center. We are thankful for your loyalty. Cheers to another 4 years! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 24, 2016

Always Great! I have been going to Toyota for the past twenty years. I have always received excellent customer service as well as repairs on my car. I can trust Toy More

by JanetbCamry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have benn working with Will Higgins for years. He is awesome, professional, and very knowledgable.
Aug 26, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for your loyalty! Twenty years of commitment is awesome! :) We are proud to have earned your trust. Again, thank you! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 24, 2016

Great Dealershop Outstanding experience from the purchase of an auto to maintaining the auto. Staff is friendly and helpful and I am always in and out quick for schedu More

by Tbone33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dolan
Aug 26, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your review! We appreciate you choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 24, 2016

In and Out Corinne was awesome! She gave me a time frame to help me get in and out due to some other obligations I had. I will be requesting her in the future. I More

by rdm62877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrinne
Aug 26, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for your 5-Star review with Corinne! We know your time is valuable and communication is key! If you would like to provide me with feedback from your previous visit, please don't hesitate to contact me directly. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 23, 2016

Great! The staff was very friendly, efficient, informative and service was completed in a timely manner. The waiting area was comfortable and the availabilit More

by Lovemytoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Broussard
Aug 25, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for sharing your experience with our Service Center! Our goal is to provide you with a friendly and relaxed environment while you vehicle is being serviced. Sounds like we achieved that with you!! :) See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 23, 2016

Friendly and.courteous from the time I pulled up in the service port, until I picked up my vehicle. Kept me informed of all service neededand stayed within their ququoted t More

by treenavalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Delano (?)
Aug 25, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for sharing your experience with Paul Dolan! Paul knows your time is valuable and communication is key! We appreciate you choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 23, 2016

Great service Everything is easy at Toyota service Center. Making the appointment takes minutes & I get one when I want it, the check in is efficient, service manag More

by Crewof6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, service manager
Aug 25, 2016 -

Toyota Carlsbad responded

Hi, there! We know your time is valuable and honoring your appointment is our priority! Thank you for making appointments with us! We appreciate the shout-out! See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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