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Toyota City

Mamaroneck, NY

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1,069 Reviews

1305 E Boston Post Rd

Mamaroneck, NY

10543

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1,069 Reviews of Toyota City

May 31, 2011

From the minute we walked into the showroom to meet with Mr. Glass we were extremely satisfied. Unlike previous Dealers with whom we had dealt Mr. Glass showed great patience in his willingness to help u More

by Richard Scherzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Glass
Jun 01, 2011 -

Toyota City responded

Hi Mr. Scherzer, Thank you for taking the time to tell others how “willing and knowledgeable” Bill Glass is. Enjoy your new vehicle. Carlos Cueto General Manager

May 30, 2011

Ssleswoman Virginia Bisconti was knowledgeable and enthusiastic in explaining the car and wanted very much to make the purchasing experience as pleasant as could be. She is obviously a superior sale More

by susanrogler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginny Bisconti, Virginia "Ginny" Bisconti
May 30, 2011 -

Toyota City responded

Hi Ms. Rogler, WOW!!! Thank you for the kind words and taking the time submit this review. I am thrilled to have a …“ superior salesperson who takes great pride in doing her work in a friendly and efficient way”. I will thank Virginia Bisconti for a job well done. Enjoy your new vehicle. Sincerely, CARLOS CUETO General Manager

May 30, 2011

I have dealt with Bill Glass for over twenty years. He has provided quality customer service. My family is very satisfied with this dealership and our overall experiece. We would definitely continue to d More

by atagliamonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Glass
May 31, 2011 -

Toyota City responded

Another great review for Bill Glass! It is our pleasure to serve your automotive needs.Thanks for your patronage and taking the time to write this review. We appreciate it. Carlos Cueto General Manager

May 28, 2011

We have never leased a car before and were rather confused about the process. Mr. Glass was the soul of patience and spent a great deal of time with us to insure that it as handled with dispatch a More

by joepeg2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billl Glass
May 28, 2011 -

Toyota City responded

We are grateful that you took the time to write a review. Thanks for kind words and the positive ratings. I will commend Bill Glass on a job well done. Best of luck to you and your new vehicle. Sincerely, CARLOS CUETO General Manager DCH Toyota City

May 28, 2011

We have been dealing with this dealer since 1986. Overall our experience has been very positive both with the service department & the sales department. We are on our third vehicle, the first one lasted 16 y More

by tws10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Glass
May 30, 2011 -

Toyota City responded

Thank you for being a customer since 1986. Incase Bill Glass didn’t tell you…he started in 1989. John was with us for 30 years. Unfortunately, he passed away a few weeks ago. We are grateful to our customers and employees for their patronage and loyalty. If you should need a “go to guy” and Bill is not around, please ask for me or Joe Modica, our service manager. All the BEST! CARLOS CUETO General Manager

February 27, 2011

Went in to lease a new Rav4, no games played, Joe was a pleasure to deal with would highly recommend this salesman and dealer When taking delivery Joe also went over the vehicle in great detail, you just More

by idolye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Croce, Joe Croce
Mar 19, 2011 -

Toyota City responded

BRAVO indeed! Thanks for the GREAT review. We certainly appreciate your business. Enjoy your Rav4. Carlos Cueto General Manager

January 25, 2011

Stopped in to check out a used car advertised online. Was told the "online price" was different than the "sticker price". Sales guy Vinnie was very nice but the manager Andrew was an arrogant jerk. I walked More

by That Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
Jan 25, 2011 -

Toyota City responded

My name is Carlos Cueto; I am the General Manager at DCH Toyota City. Customer satisfaction is very important to us. I would like to speak with you regarding this situation. Please call my directly at 914-998-1020. Thanks, Carlos

September 21, 2010

I had the most wonderful experience ever at this dealer. I had the most wonderful experience ever at this dealer. Everybody was so friendly and helpful unlike most others out there. I will go back to DCH T More

by nutmegchoi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Croce, Joe Croce
Sep 21, 2010 -

Toyota City responded

I appreciate the positive comments. Thanks Joe Croce and the rest of the team for once again delivering a "WONDERFUL" experience to a DCH customer. Best of luck with your new vehicle and thank you in advance for those recommendations. Sincerely, CARLOS CUETO General Manager

May 21, 2010

The last newcar i bougt was a 2001 corolla from dch, toyota city back then. Joe Croce was very patient and understanding, as in the middle of our dealing i has a death in the family so all went on hold. More

by luigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Croce, Joe Croce
May 24, 2010 -

Toyota City responded

WOW!!! "...Joe Croce was very patient and understanding". "Joe was more of a friend than businessman..." Sounds like the DCH Way (the way we want all customers treated). I'm sure Joe will be ready to assist you when the time comes to retire that 2000 Grand Caravan. Thank you, Carlos Cueto General Manager

April 29, 2010

Once again, Marc Ellison has come through. He made good on his promise to find the car I requested. He also picked me up and brought me to Toyota City. The whole deal took little time and was painless. More

by deanrmamta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Ellison, Marc Ellison
May 24, 2010 -

Toyota City responded

I'm thrilled that the team at DCH Toyota City worked together and earned such a wonderful review. I especially liked the "...took little time and was painless" part. It is one of the many goals we aim to meet with EVERY customer. Thank you for your business. Carlos Cueto General Manager