Toyota Direct

Service was fairly quick. Waiting area was nice. The one problem noted afterwards was taken care of very quickly and to my satisfaction. Prices are fairly high, but what isn't Waiting area was nice. The one problem noted afterwards was taken care of very quickly and to my satisfaction. Prices are fairly high, but what isn't these days?! The bill could have listed items more clearly and concisely. Advice given to me was good. Personnel were careful to take care of my car and were accommodating to my requirements. I would definitely recommend Toyota Direct. The person I worked with was Chuck Hessel who is not listed on your menu - 41/2 stars. More

I had Maggie for my advisor a couple days ago she seems rude. She has a problem with everything it seemed like would make faces and didn’t seem like she wanted to even be there at all im probably not using rude. She has a problem with everything it seemed like would make faces and didn’t seem like she wanted to even be there at all im probably not using her anymore or going to a different Toyota. More

Nice work and timely job done. good behavior explaining exactly what need to be done good behavior explaining exactly what need to be done More

Went there to get a antifreeze leak repaired, Thank God my son ,a mechanic , came to the dealer to inspect the rear ac lines. Toyota Direct wanted to charge me $3182.00 to fix the leak. Turns out a $2.00 h my son ,a mechanic , came to the dealer to inspect the rear ac lines. Toyota Direct wanted to charge me $3182.00 to fix the leak. Turns out a $2.00 hose clamp fixed the leak!! I wouldn't purchase anything ever again from this fraudulent dealer. I definitely will never ever return to this dealer for anything,even though my car is still under warranty! More

Nice waiting area. . I was given in detail what they had to fix and what needs to fixed in the near future . I was given in detail what they had to fix and what needs to fixed in the near future More

The waiting room was terrible. Screaming children running around. Parent could not control them., maybe a play area might work. Screaming children running around. Parent could not control them., maybe a play area might work. More

No pressure to buy and very easy to work with highly recommend to work with anyone recommend to work with anyone More

Fadi, my sales person exceeded my expectations in every way. I was fortunate that he was the one that picked up the phone at Toyota Direct because my experience was great from start to finish. way. I was fortunate that he was the one that picked up the phone at Toyota Direct because my experience was great from start to finish. More

I took my 2024 Venza for service on August 20 for the 10,000 mile maintenance. I was offered an alignment and balancing on a one-year old car. Not being car savy I said yes to the tune of 232.09. The rec 10,000 mile maintenance. I was offered an alignment and balancing on a one-year old car. Not being car savy I said yes to the tune of 232.09. The receipt states that the customer requested both services. I asked if it was necessary and was told it yes or that it was a good idea. My husband was furious. Not on a one -year-old car with less than 10,000 miles. An honest advisor should have said that it was not necessary. I will try another dealership for service for the 15,000 mile check-up More

Great customer service, long wait but worth it. I was briefed beforehand how much time will take to do all the maintenance to my standard. Great coffee by the way! I was briefed beforehand how much time will take to do all the maintenance to my standard. Great coffee by the way! More