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Toyota Direct
Columbus, OH
1,720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,720 reviews
October 03, 2025
I was impressed with everyone at Toyota Direct. The whole process was smooth, and I enjoyed working with Schneider and Brandon. I love my new Tacoma. Thank you, guys, for making the car buying exp The whole process was smooth, and I enjoyed working with Schneider and Brandon. I love my new Tacoma. Thank you, guys, for making the car buying experience as nice as possible. More
by a24smiley
Verified Customer
October 03, 2025
Great team, awesome to work with. Planning to come back because they made the process easy. Planning to come back because they made the process easy. More
by Matthew Bruening
October 03, 2025
Returning to service my Highlander where I bought it from is like returning home. It’s changed in physical appearance to accommodate a larger clientele base, which is a good thing in business. I’ve never had is like returning home. It’s changed in physical appearance to accommodate a larger clientele base, which is a good thing in business. I’ve never had a bad service visit here. The staff is appreciative and accommodating. In fact, I’m slightly overdue for service right now and will be returning next week. The *only* drawback now costing 1 star is with the expansion, went the carwash. That was a really excellent perk. I hope all levels of management read these couple sentences and decide to bring it back. More
by tylertrippier
Employees Worked With
October 02, 2025
Very easy to deal with and upfront pricing. They even delivered the vehicle to me . They even delivered the vehicle to me . More
by johnd122062
October 02, 2025
My tire light was on when I arrived and my tire light was still on when I left, so I’m not even sure anyone rotate my tires which comes with the service and I really didn’t appreciate it and it’s usually don still on when I left, so I’m not even sure anyone rotate my tires which comes with the service and I really didn’t appreciate it and it’s usually done correctly every time so I don’t know what happened this time, but I wasn’t happy More
by krystalmarlene4378
Employees Worked With
October 02, 2025
had an excellent experience at the Toyota Direct dealership. The staff was professional, reliable, and transparent throughout the whole process. I really appreciated dealership. The staff was professional, reliable, and transparent throughout the whole process. I really appreciated More
by isamarnunez1
Employees Worked With
Quinton steward
October 02, 2025
Love coming here. So up to date with knowledge and up to date quality of their work. So up to date with knowledge and up to date quality of their work. More
by lgalvin57
Employees Worked With
October 01, 2025
Picked up a new Tacoma for what I was seeing price wise for a used Tacoma! for a used Tacoma! More
by yeager.5
