Read Reviews Toyota Escondido

Toyota Escondido

Toyota Escondido

231 East Lincoln Avenue
Escondido, California 92026


(760) 746-0601

Toyota Escondido
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    3.8
  • Quality of Work:

    4.2
  • Friendliness:

    4.0
  • Overall Experience:

    3.8
  • Pricing:

    3.9

24-Month Rating

based on 61 reviews

3.9

3.9 out of 5

68 lifetime reviews

Toyota Escondido

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

Cars For Sale by this Dealer

Need a New Car?

Certified: Toyota Escondido

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Toyota Escondido has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Toyota Escondido

Welcome to Toyota Escondido, your Toyota dealer serving San Diego. Everything you need to know to assist you in purchasing your new Toyota is right at your fingertips. Our goal is to ensure that your experience at Toyota Escondido is easy and efficient. From the comfort of your home, you can explore every facet of the Toyota experience, including service and special deals. Our user-friendly website allows you to search our new and pre-owned inventory and perform in-depth research on model trims.

We are ready and willing to help you, so stop by our Toyota dealership and experience award-winning service that is characteristic of Toyota Escondido. Experienced Toyota representatives will provide a comfortable environment that is typical of the San Diego County spirit and reliable service for all your Toyota needs. We have a multitude of parts available at our parts department, and we are certainly able to order any parts that are out of stock. You can also schedule a service appointment or dare to take one of our Toyota vehicles on a test drive.

You are the main priority here at Toyota Escondido. We pride ourselves on customer service, so if you have any questions, contact us, your Toyota dealer serving San Diego.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

meechie7399
4/18/2013 10:33:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Marino
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota Escondido:

I absolutely loved the nice, personal, and quick service I received. Chris helped with the whole process! He was not pushy so, I didn't feel pressured into anything. The best part was that Chris is very knowledgeable. Every question we asked, he knew it! Totally made the buy super easy! Also, they have complimentary beverages, lounge furniture, TVs..you feel right at home!

Was this review helpful to you?    Yes | No

Twitter
Allie23
3/23/2013 2:43:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex Gastelum
Sean Hauck
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota Escondido:

I loved this car shopping experience! The salesman was very friendly, understanding, and patient. He worked with us as best as he could to help us get the car we wanted at the price we were able to afford. Not once did he pressure in our decision making, and he gave my husband and i plenty of space and time to decide what we wanted. We will be definitely be coming back to Toyota of Escondido in future car purchases. We love our 2013 Highlander!

Was this review helpful to you?    Yes | No

Twitter
cherin
3/18/2013 5:44:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Quentin
Trish
Keith
Kevin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota Escondido:

What a pleasant experience to work with a friendly team of people that seem more like family then sales people. Dealing with Kevin, Quentin, Trish and Keith felt like dealing with family. It felt like I've known them for years! I will definitely be recommending Toyota Escondido to my friends and family!

Was this review helpful to you?    Yes | No

Twitter
naynjayoz
3/9/2013 6:16:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Busby
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota Escondido:

Everyone we came in contact with was friendly and professional. We were able to see the salesman we asked for quickly even though we didn't have an appointment. They had the car we wanted, in the color we wanted at the price we intended to pay.

Was this review helpful to you?    Yes | No

Twitter
Rachellr19
3/4/2013 3:12:28 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Jorge Munoz
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.8

My Review Of Toyota Escondido:

I was considering leasing a Camry. A dealer(Jorge Munoz) who was "helping" me kept saying to do a credit check and I said I did last month and he tried to say the those r not accurate and I said I didn't want to do it because it will bring down my score. So he says that u have to check it more than three times a month for it to bring down the score and he can give me the report if I choose to go somewhere else. I told him i was just looking and he still insisted on checking my credit. So I say he can check my credit he comes back shows me the score and then says he'll go n make me a copy and comes back only with the first page. I ask where's the rest n he says he can't give it to me it's illegal. And said if I go some where else there gonna have to run my score again n it will bring down my score. I will NEVER buy a car there ever!

Was this review helpful to you?    Yes | No

Response From: Toyota Escondido
Added: 3/22/2013 12:07:29 PM

Dear Rachellr19,

First, I'd like to apologize for the unsatisfactory experience you had at our dealership. I would like the opportunity to discuss everything that transpired during your visit, how we can possibly remedy the situation and how we can improve our performance in the future.

Please contact me at your earliest convenience.

Sincerely,
Michelle Lynch
Customer Relations Manager
Michelle@Toyotaescondido.com
760-746-0601

Twitter
Jmsmith28
2/28/2013 12:20:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vino
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota Escondido:

This was the best exspenance I have ever had. Scott was great with helping me find what I wanted. Vino was the salesman that did all the work. He is the nicest man to work with. Went and bought me dinner while I wanted because it was late and I was so hungry. Barry was the man that I started talking with about a Camry I saw on the Internet. He got back with me every question I had an in a timly manner. Over all the best place ever. Thanks toyota for helping find what I wanted.

Was this review helpful to you?    Yes | No

Twitter
Michael619
2/27/2013 9:07:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Ovtavio
  • Customer Service:

    2
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    2
  • Pricing:

    4
  • Overall Score:

    2.8

My Review Of Toyota Escondido:

Ugg can't believe this place was recommended. WARNING WARNING WARNING WARNING WARNING WARNING WARNING I had a 2013 Ford Focus that I've had nothing but transmission issues and need a more reliable car a friend recommended a Toyota. Looked on auto trader and found a 2012 Toyota Prius for $25,700.00 at Toyota of Escondido. Drove the car and loved it. I was told that my Ford was only worth $16,000.00 from two local Ford dealer to purchase (typical). I really had not choice do to the problems I was having with Ford giving me the run around with the transmission in the Focus. I decided to go with the Toyota. The Prius had no floor mats or rear deck mat. So I was told to come back the next day to get a set. I drove back from La Mesa to find out that the mat where not there so I spoke with the sale rep and bah bah bah, offered to give me the mats the next day and activate the SAT radio for 6 months. 3 days later got the mats but not the rear deck mat and no SAT radio, two weeks and no SAT radio. Also, found out that Toyota of Escondido didn't sell off the Ford I traded but turned it around and put it on the used lot for $23,995.00 so if you are thinking of buying a car from this dealer first do allot of research and then go somewhere else. Don't buy from this dealer look for someone that will not string you along like me.

Was this review helpful to you?    Yes | No

Response From: Toyota Escondido
Added: 3/22/2013 12:08:18 PM

Dear Michael619,

I sincerely apologize that your experience at our dealership was less than satisfactory and that we were unable to reach an understanding on how to rectify the situation.

Sincerely,
Michelle Lynch
Customer Relations Manager

Twitter
DaleFratianne
2/27/2013 2:36:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Busby
David Hernandez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Toyota Escondido:

From the moment we contacted Scott Busby about a new car over the Internet to purchasing the car, we experienced nothing short of excellent service. This is the best place to purchase a car! Caring, friendly and honest! We wouldn't purchase a car from any other dealership!

Was this review helpful to you?    Yes | No

Twitter
Jcraigrice
2/19/2013 3:54:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin Edgett and Scott Busby
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota Escondido:

I contacted this dealer via the Internet. I was looking for a price quote. I contacted 5 different dealers and only got an actual starting quote,and not just the msrp from only 2 of the 5 I contacted. I ended up bringing my trade I for appraisal and worked with Kevin. I had originally was in contact with Scott on the Internet but he was out the day I brought my car in. Kevin was great. He quickly got my car appraised, explained all the options on the vehicle I was interested in and further updated me on pricing. There was no pressure or hard sales tactics, just time answering all my questions and educating me on my options. When I came back the following weekend I ended up with a better price than originally quoted and really felt I got a fair deal. The best way I can describe Kevin and Scott is not "used car salesmen," but rather as customer service professionals. I would highly recommend this dealer but mostly Kevin and Scott.

Was this review helpful to you?    Yes | No

Twitter
bguevara
2/14/2013 2:30:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Busby
Quinton and Trish
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota Escondido:

We had a great experience at Toyota of Escondido. Scott Busby, Quinton and Trish took great care of us...they were professional and friendly. They answered all of our questions and made us feel at ease...their customer service skills were top notch! Thank you Scott and Toyota of Escondido, we love our Highlander!

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>