My Review Of Toyota Place:
Wow!! What a waste of time this place is. I do all my shopping on-line and this was no different. I sent a request for a Tundra Platinum and Jennie Lu replied with a quote. Quote was good and acceptable to us. She asked about trade and I told her what we had and she then came back with an offer, which was also acceptable. Long story short, she had her "co-worker" Thai Nguyen call me because she was going to be off the next day and that was the only day we were available this week. I told Thai we had the prices down and all we needed was a payment amount and we'd committ. He told us he couldn't quote me a payment over the phone due to "The Patriot act". I thought that was odd, but ok, so we made the appt. Once there, Thai turned us over to "Jersey" because he was busy, thought "uh oh, here we go". I was right. What a debacle it turned out to be. They ended up coming back saying that the trade-in had paint damage and a whole laundry list of stuff that 3 other dealer just "missed"? So their offer was $7k less and all of a sudden, they needed $5k to make the deal. Mind you, credit is perfect, truck was located at another dealer so no issues there. Jersey then spouted all of this stuff that made no sense. I was ticked as I am the original owner of the car, it has never been in an accident (he said the paint had been blended) and there was no issues other than them being complete jerks. After Jennie and I had made the arrangements, someone else steps in and comes up with complete non-sense. This truck purchase isn't out of necessity, it's out of want and by no means did we have to buy a new truck. If they would've just came back and said from the beginning that the bank couldn't finance it because we are too far upside down in out trade, fine, but Jennie KNEW what we owed going in, so why not just tell us before we came in we'd either need a large down payment or it just couldn't be done, we'd be fine. But then to get this "Jersey" character involved who rambled some stuff that surely was "car lingo" totally pissed my girlfriend and I off. We are straight shooters and certainly don't like to have out time wasted. Either you can do the deal or you can't, pretty simple stuff. It's called don't be a sheister. With a 730+ FICO, it's no problem getting financed elsewhere. We won't be going back nor do I recommend you go there. I believe they are your typical "care sales people" and try to take advantage of people, both of us are in the finance business so they tried to scam the wrong people. I've dealt with financing cars in my profession in the past and there is no doubt they are scammers. Save your money and a big headache go somewhere else.
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