Toyota Universe

Total scam, internet prices don’t reflect a 3000 dollar reconditioning fee that they don’t tell you about until you question the difference in price between internet and at dealership. Then they add anothe reconditioning fee that they don’t tell you about until you question the difference in price between internet and at dealership. Then they add another 1K dealer fee. Be afraid of this dealer total bait and switch price!!!! More

Just want to say how professional Carolyn Fritz was to deal with. Very friendly, very knowledgeable she is an asset to Toyota Universe. deal with. Very friendly, very knowledgeable she is an asset to Toyota Universe. More

We purchased our 2024 Toyota Prius Prime on January 6, 2024. It did not come with a seond key. The salesperson said it was forthcoming. Havign just 1 key to a car is extermely inconvenient and risky in th 2024. It did not come with a seond key. The salesperson said it was forthcoming. Havign just 1 key to a car is extermely inconvenient and risky in the event of its loss. Over 2 months later, we are still waiting. When first following up we were told we would get a letter about the key status by March. That hasn't happeend. Texting with their service someoen said she woudl get back to us and never did. Woudl not trust these people, and if you get told youi get just 1 key, it's unlikely you'll get a second. Really poor service. More

Pedro Martinez made me feel like he cared about my interest, We highly recommend you see Pedro Martinez. If he can’t answer your question he will find it for you. interest, We highly recommend you see Pedro Martinez. If he can’t answer your question he will find it for you. More

Sriman Panda was an absolute pleasure with assisting me in searching for the perfect vehicle for me. Thank you Sriman!! in searching for the perfect vehicle for me. Thank you Sriman!! More

SRIMAN PANDA provides excellent customer service and a down to earth experience. Knowledgable, friendly, and caring! down to earth experience. Knowledgable, friendly, and caring! More

Over $4000 hidden fees! !! Are you serious. Then they tell you “you are here because our price is cheaper then any other Toyota dealership. But in reality after $4000 fees th !! Are you serious. Then they tell you “you are here because our price is cheaper then any other Toyota dealership. But in reality after $4000 fees their price is highest. More

Carolyn Fritz - Thank you for helping me buy my 2024 RAV4 Hybrid and making the process easy- Hybrid and making the process easy- More

Sriman Panda exceeded my expectations with his exceptional knowledge, professionalism, and dedication, making my car-buying experience smooth and enjoyable. exceptional knowledge, professionalism, and dedication, making my car-buying experience smooth and enjoyable. More