
Toyota West
Columbus, OH
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I was impressed by how quickly and professionally Chandler took care of a problem with my Prius. He kept me informed, answered my questions, and even brought popcorn while I waited! Chandler took care of a problem with my Prius. He kept me informed, answered my questions, and even brought popcorn while I waited! More
Out standing customer service. The attention was above and beyond my expectations, and I love that they have that hot freshly made popcorn 🍿 The attention was above and beyond my expectations, and I love that they have that hot freshly made popcorn 🍿 More
I worked with Chris Wells to purchase my first vehicle. The dealer did not try to pull a fast one on us, and Chris worked with us to get the best vehicle within our budget! We will definitely be purchasing The dealer did not try to pull a fast one on us, and Chris worked with us to get the best vehicle within our budget! We will definitely be purchasing from him again! More
Excelente servicio y calidad humana. Atendiendo nuestras necesidades y brindando la mejor asesoría. Tuvimos muy buena experiencia en todos los sentidos! Atendiendo nuestras necesidades y brindando la mejor asesoría. Tuvimos muy buena experiencia en todos los sentidos! More
The technicians at this dealership are not thorough at all. I’m not even sure they truly check things out. They only go by what is recommended. Example I just hit air filter and cabin filter earlier this all. I’m not even sure they truly check things out. They only go by what is recommended. Example I just hit air filter and cabin filter earlier this year. They noted needed. Also had to get battery was prorated good since only 3 yrs. Well I get there and the invoice was full price. Gotta wonder hiw many people look at their invoice. They changed it but could have gotten away with it. Place is overpriced. Shay’s went here since worked down the street. Well I retire Dec. 31st. Doubt I cone back. More
Did all of the inquiries and dealings via text with Cameron. He was very responsive and courteous Went in, took a test drive, sat with the finance manager, went over the details and were out of ther Cameron. He was very responsive and courteous Went in, took a test drive, sat with the finance manager, went over the details and were out of there in less than an hour. Very quick and efficient. Loving my Genesis. Thanks guys. More
Bryan was very nice and they repaired my tire in just over an hour. Did recommend an item that I didn’t want and once I declined no pressure and I was done. over an hour. Did recommend an item that I didn’t want and once I declined no pressure and I was done. More