Toyota of Bay Ridge Brooklyn

No service no good better to close this place every time I go there I never satisfied I go there I never satisfied More

Several visits to one problem may not resolve, as in my case. The cost is sky rackets. I dropped my Prius 2013 at Bay Ridge. Toyota for Air conditioning was repaired on 7/15/22 and received on 7/22/22. case. The cost is sky rackets. I dropped my Prius 2013 at Bay Ridge. Toyota for Air conditioning was repaired on 7/15/22 and received on 7/22/22. The cost was $3,532. I paid to avoid losing the diagnostic fee. The repair was not good, and my air conditioner was still the same. I returned my car on 8/22 and paid over $700. Still, the same problem exists after two visits and paid over $4,200. Again, I returned the vehicle to Bay Ridge Toyota on 9/29 and still, till today, 10/4, no information on what they still did not repair or when I can receive the vehicle. Pray for me, please! Thanks J A. More

Had an appointment at 10 am ,the employee told me it will be ready at 3pm I left and came back at 3 as he said ,asked him if its done ,he said not yet and at 4 pm asked him if its done ,the checked and sai be ready at 3pm I left and came back at 3 as he said ,asked him if its done ,he said not yet and at 4 pm asked him if its done ,the checked and said yes we will start now ,when he said thaat i was shocked ,have been waiting 6 hours for nothing The worse dealership ever ,ridiculous More

Very professional. Although there was a long wait, they constantly reassured me that i would have my car back at the time i requested. I managed to retrieve my car righ Although there was a long wait, they constantly reassured me that i would have my car back at the time i requested. I managed to retrieve my car right on schedule. Customer representative was very considerate & made sure all of my request were handled. More

Good and prompt service. Always checks in on status with us before/after appt. We will continue to use Toyota Bay Ridge for our service needs. Always checks in on status with us before/after appt. We will continue to use Toyota Bay Ridge for our service needs. More

The service attitude of the staff is very good, and the after-sales service is very good! after-sales service is very good! More

Maurice is an outstanding customer service person. Every business needs more people like him. I would have given 5 stars but have to wait a month for parts needed for reliable operation on my vehicle. Every business needs more people like him. I would have given 5 stars but have to wait a month for parts needed for reliable operation on my vehicle. Only other issue is no American Express. Almost every business accepts it. Fred Schneider 908.334.3475 More

Staff was obnoxious and rude (except for the service advisor mohammed maylou who was cordial and professional). advisor mohammed maylou who was cordial and professional). More

The representative that was assigned to me was very helpful and explained the worked that needed to be done on my car. The only downside was the 6 hr way.. helpful and explained the worked that needed to be done on my car. The only downside was the 6 hr way.. More

After years of coming here for my car service; this is the very first time that I’ve spend only less than 2 hours of work. Excellent staff namely Maurice & Yang. I don’t want anyone else looking or workin the very first time that I’ve spend only less than 2 hours of work. Excellent staff namely Maurice & Yang. I don’t want anyone else looking or working on my car. Thank you. More