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65 Reviews of Toyota of Boardman - Service Center
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October 27, 2016
Quick, Easy, and Professional I took advantage of their tire special, great deal on brand name tires!! Gerald is always very pleasant and explains everything very well. I usually w I took advantage of their tire special, great deal on brand name tires!! Gerald is always very pleasant and explains everything very well. I usually wait for service and these guys always get me out in a hurry which is great. All of my dealings with this dealership have be very positive, good bunch of people. Bob M. More
by Bob McBride
Employees Worked With
Helpful October 21, 2016
Professional, Nice, Knowledgeable Gerald was very nice and explained everything to me. The service was thorough and professional. Confident my car was in good hands. The girl that t Gerald was very nice and explained everything to me. The service was thorough and professional. Confident my car was in good hands. The girl that took my payment was also extremely nice! More
by Joseph F Kane
Employees Worked With
Other Employees :
I don't know the name of the girl that took my payment
October 21, 2016
Breakdown on the road On my way to New York from Columbus Ohio in my 2006 Sienna. Engine light on. Called my service person at Toyota Direct in Columbus. He said it soun On my way to New York from Columbus Ohio in my 2006 Sienna. Engine light on. Called my service person at Toyota Direct in Columbus. He said it sounded like an ignition coil in one of the cylinders. He said we could drive the car on 5 cylinders! Got to the Toyota dealer in Boardman, Ohio (near Youngstown). Gerald took care of us right away and within only a few hours told us the problem was indeed an ignition coil. We had to rent a car near by to go on to New York to make it to my daughter's wedding! When we returned a few days later, my car was ready as expected. I was very impressed with the professionalism, speed and courteous concern we were shown by the Boardman dealership and Gerald in particular. He left the key for us so that we could pick the car up on a Sunday when they were closed. He was terrific. All was fun at my daughter's wedding in NY! More
by JLF
Employees Worked With
October 19, 2016
Great service department Excellent service. I'm loving my new 2016 Corolla. Their dealership service is outstanding. Very comfortable waiting room options. I was able to Excellent service. I'm loving my new 2016 Corolla. Their dealership service is outstanding. Very comfortable waiting room options. I was able to sit alone in the children's playroom since it was vacant, and I got a lot of work done. I am very pleased all the way around. The only minor complaint I have is when I first tried to do this review by going to the webpage on the postcard they gave me, and I had to find my way around to get to this page. DealerRater.com/myreview More
by michelevermont
Employees Worked With
October 16, 2016
Easy, efficient. Honest This dealership has been a true joy to work with. When I drop my car off, there are snacks, TV, comfortable seating, etc. I pulled right up and som This dealership has been a true joy to work with. When I drop my car off, there are snacks, TV, comfortable seating, etc. I pulled right up and someone was there to greet me. Great place to do business More
by Marilyn Burns
Employees Worked With
October 15, 2016
Outstanding customer servce Service Employee Gerald Lane went above and beyond to make my bad situation better. I got a flat tire and needed a replacement tire. They could order Service Employee Gerald Lane went above and beyond to make my bad situation better. I got a flat tire and needed a replacement tire. They could order one and have it Monday. When I mentioned my situation with my husband being hospitalized in Pittsburgh and my need to take my children to visit the next day, Gerald said let me see what we can do!! In a short amount of time he had a replacement tire for my car that same day. Thanks so much for providing outstanding customer service. More
by Thankful
Employees Worked With
August 21, 2016
Excellent Service Gerald Lane provided highly professional service when I recently visited for maintenance. In addition, Igor the tech worked through his lunch time in Gerald Lane provided highly professional service when I recently visited for maintenance. In addition, Igor the tech worked through his lunch time in order to get me back on the road as soon as possible! More
by TSH
August 10, 2016
Expert service Always great experiences. That is why I get my car serviced there. Great car good people to work with. I will recomend to other people. Always great experiences. That is why I get my car serviced there. Great car good people to work with. I will recomend to other people. More
by michael g chervany
Employees Worked With
August 10, 2016
Awesome experience yet again I have gotten several cars here. They are excellent people to work with. I would not go anywhere else. Any problem is taken care of with no fuss or I have gotten several cars here. They are excellent people to work with. I would not go anywhere else. Any problem is taken care of with no fuss or issue. More
by Auntgj
Employees Worked With
August 09, 2016
Not the cheapest for a new car, but excellent service dept. The service department is excellent. Can set up online appointments. They will provide a driver to get you where you are going during the service time The service department is excellent. Can set up online appointments. They will provide a driver to get you where you are going during the service time and will call or text you when the job is finished. More
by Satisfied Customer
