Read Reviews Toyota of Boardman

Toyota of Boardman

Toyota of Boardman

8250 Market St.
Boardman, Ohio 44512


(330) 729-9080

Manufacturers: Toyota, Scion

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 144 reviews

4.9

4.9 out of 5

188 lifetime reviews

Toyota of Boardman

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Certified: Toyota of Boardman

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Toyota of Boardman has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

tjurich
5/21/2013 5:09:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric SanataEric Sanata
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Toyota of Boardman:

After having had a very poor experience at a nearby competitor dealership, it was refreshing to have an honest interaction. I was treated very courteously and with respect by Scott Riddle and Eric Sanata who were both very knowledgeable in their respective positions. I would recommend this dealership to anyone interested in a “no games” purchase.

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kenkor
5/11/2013 6:27:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike ButreamMike Butream
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Toyota of Boardman:

Mike Butream handled the purchase of my new Tacoma and did a great job before and after the sale. Rich Mangelli has been my contact and either one of these guys are great to deal with. I'll be back for another Tacoma in 4 years.

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mightymac
5/3/2013 8:27:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Josh BakuhnJosh Bakuhn
Erica GrahamErica Graham
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Boardman:

My intent was to just browse for the day; however the day ended with me purchasing a new 2013 Toyota Camry. I cannot believe I made a decision to purchase a new car! I can only attribute my purchase to Scott Riddle (the newest sales person) who was extremely patient, kind and attentive listening and answering my questions. While test driving varies vehicles, he patiently explained various features. The team work of Scott Riddle and his Manager Joshua Bakuhn provided me clarity to my choice; they were a awesome team. I wish to thank them both for the excellent service and wonderful experience.

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kristenohr
4/11/2013 3:53:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry ChervanyJerry Chervany
John SallmenJohn Sallmen
Eric SanataEric Sanata
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Boardman:

My husband and I went to Toyota to look at the Venza, basically just to say we had checked out everything before we purchased a Subaru Outback. We weren't expecting to like the Toyota Venza, but when John Sallmen showed us the Venza and took us for a test drive, we loved the car! We had worked with Jerry Chervany previously as well, when we had come in a week before to look at the Highlander (which we liked, but it was too big for our family at this point). Both John and Jerry were very helpful without being overbearing or pushy. Everyone that we encountered at Preston Toyota was very helpful, friendly and professional (everyone at all the Preston dealerships we visited were very kind and helpful for that matter). John was able to get us everything we wanted in a car, all within our budget, which we appreciate. Also, we came in not too long before closing one night, and John was gracious enough to stay past closing to help us, and then come in on his day off the next day when we came back to get the Venza. Eric Sanata helped us with all the financing paperwork, and he was very good at explaining the complicated paperwork simply. Overally, we had a very positive experience at Toyota of Boardman, and we anticipate being return customers the next time we're looking for a new car.

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Djacks0018
4/1/2013 1:08:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erica GrahamErica Graham
John SallmenJohn Sallmen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Boardman:

John Sallmen was one of the best sales consultant I have ever had the pleasure of dealing with. He was funny and courteous and at the same time professional. He answered all of my questions and was able to help me not only find the car I wanted for the price I wanted but also get all the added features I wanted. I would recommend John and I would also recommend Erica who, while I only dealt with for a short amount of time, was also friendly and a pleasure to sign paperwork with. Down the road when I decide its time for a new vehicle, they will be the first ones I will call.

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dnm3skip
3/20/2013 6:03:37 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Mitsos
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Toyota of Boardman:

I was in the market for "new" used car after having driven nothing but Honda cars for 20 years. I was on my way to the Honda Store just up the road. Decided to stop in Toyota to see if the Camry's were all I had heard they were. John Mitsos approached me in the lot as I was looking
around. He answered my questions, suggested a couple Camrys to look at and, in the end, saw that I got a fair price on my trade-in and the
2012 Camry LE I bought. The people at the dealership that I encountered were polite and professional. My overall experience was very good.

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because2010
3/11/2013 2:54:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John SallmenJohn Sallmen
Eric SanataEric Sanata
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Boardman:

Sales staff were professional, friendly, and knowlegeable. Parts and service department is fast, friendly, and also very helpful. Made buying my new vehicle very easy and I will likely return for my next vehicle purchase.

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ricec1956
3/6/2013 3:31:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John SallmenJohn Sallmen
Eric SanataEric Sanata
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.4

My Review Of Toyota of Boardman:

John Sallmen was a very polite young man who was doing everything he could to make me happy. I was outside looking at the car I was interested in and he came out and asked me if I wanted to drive it. Next thing I knew, we were inside going over the details. I ended up getting the 2013 Limited Rav 4 and absolutely love it! I would definitely recommend him to a family member if they were shopping for a car. His enthusiasm about the car is very obvious.

Eric Sanatta was also very nice to deal with. Unfortunately, he has to give you the final details of this huge expense, but he does it in a very nice and professional way. I am looking forward to being a happy Toyota customer.

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relicsl
2/27/2013 7:40:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erica GrahamErica Graham
Doug  PetersDoug Peters
John SallmenJohn Sallmen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Toyota of Boardman:

Very friendly and helpful John performed like a 20 year pro Erica was very helpful and percise i wud send friends and family there way

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melko
2/15/2013 8:54:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim BarthJim Barth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Boardman:

JIM BARTH WAS VERY KNOWLEDGABLE, COURTE0US, DILIGENT, INFORMATIVE, AND FRIENDLY WHEN I BRIEFLY HAD NEGOTIATIONS FOR A VEHICLE. I THOUGHT THE DEALERSHIP WAS CLEAN, WELL ORGANIZED, VERY FRIENDLY STAFF, AND WAS VERY IMPRESSED WITH THE SERVICE DEPARTMENT. I WOULD NOT HESITATE TO RETURN TO THE DEALERSHIP TO CONDUCT BUSINESS.

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