Toyota of Boerne
Boerne, TX
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DON'T BUY TIRES FROM THIS DEALER. They sell tires, however they'll send you to "Discout Tire" if you have a flat or slow leak. They sell tires and promise they offer the same servic They sell tires, however they'll send you to "Discout Tire" if you have a flat or slow leak. They sell tires and promise they offer the same services "Discout Tire" does. Don't beleive them. Save yourself time and money and go to "Discout Tire" where they'll repair your tires at no charge even if you bought them elsewhere. More
Stone in the parts department was very professional and able to quickly find the parts I needed. He made sure I ordered the correct parts by calling my former Toyota dealership In Arizona to get the exact able to quickly find the parts I needed. He made sure I ordered the correct parts by calling my former Toyota dealership In Arizona to get the exact struts that I needed for my 2015 Toyota. All service work was performed as requested In the range of time specified. The staff at the rental counter that handled my loan vehicle was very friendly and nice. I’ll be returning to this dealership with any service needs I may have in the future. Jeremiah Cammack handled my all day service work requests professionally and kept me posted as to when my vehicle would be ready. The loan vehicle provided while service work being performed was a top notch very nice Toyota Camry hybrid. It was a pleasure doing business at your dealership today. Thank you! More
Caleb Soto sold me a car, when they finally delivered it , i was told brakes and other small things were done, i said great, When i went back outside 1 hour later, to take it for insurance. It would not st , i was told brakes and other small things were done, i said great, When i went back outside 1 hour later, to take it for insurance. It would not start , called Caleb back , he said he would have to get with his team. than ask if i could get a jump, maybe that would work. finally got the suv started , i was told by Caleb everything was inspected. well had the car 1 hour and had to buy a new battery, i asked for Caleb to send a list of everything that was done, i am taking it to my mechanic, still waiting on list of things done. Still have not heard back from him.. NEVER AGAIN !!! I THOUGHT BEING A BIG DEALER THIS WOULD NOT HAPPEN. More
A very smooth and pleasant first visit. Everything I expected, but Trina P. made all the difference, she was very helpful and patient. She was great! Everything I expected, but Trina P. made all the difference, she was very helpful and patient. She was great! More
My Service Advisor this time was Trina Pulida. She was very apologetic about my wait time WITH an appointment and explained that it was still the lunch hour and so you were shorthanded. She was ve She was very apologetic about my wait time WITH an appointment and explained that it was still the lunch hour and so you were shorthanded. She was very good at explaining everything and was very personable. I would like to make her my Advisor when I have an appointment. I notice you have rapid turnover of advisors as I never get the same person twice so please make sure she too gets a 5 star rating!!! More