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Toyota of Bowie

Bowie, MD

4.0
432 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 432 reviews

March 04, 2010

I have taken my car into Toyota of Bowie more than 6 times in the last couple of months for warranty work. The back windshield had to be replaced due a faulty rear defroster. They have also replaced TWO More

by jeh1212
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom - Service Manager
December 30, 2009

From the moment I stepped into the dealership we never felt welcomed nor valued. Our salesperson was cold and transactional, ala stepford style. We test drove a 4Runner and Highlander and was quite plea More

by specialk64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to go there!
November 20, 2009

some staff were just giving me a look when i first walked in. i had to stand idly for a few seconds before somebody entertained me. overall, buying from that dealership was not a happy one because i did not More

by redflag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
manager, salesperson
November 16, 2009

I have purchased a 2007 Camey SE from Toyota of Bowie back in 2007 and my experience with them was somewhat ok. When I went back to the dealership in Nov 09 to inquire about the 2010 Camry 2010, the s More

by luvnikki69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember and don't care!!
November 11, 2009

Short on time and one to keep a tight oil change schedule, I decided to take my 2007 Toyota FJ Cruiser to Toyota of Bowie to have my oil changed. I normally change my own oil to make sure that it is More

by Michael25nc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom (Service Manager)
September 29, 2009

My wife and I wanted to purchase a Scion Xd. We got a loan from Bank of America (direct loan), was sent to Toyota of Bowie (BOA's "preferred" dealer), so we'd have a better rate on the loan and picked ou More

by eliryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Akiyode
September 01, 2009

My overall experience with purchasing a Toyota Camry from Toyota of Bowie was wonderful. I never felt rushed or pushed into making a decision. My sales rep was very professional and very thorough in explai More

by gmg485
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cas Campbell (Sales), Joyce Kupperman (Cust SVC), Renee Bates (FInance)
August 02, 2009

My girlfriend had a bad experience here a few years ago, but maybe their staff/management has improved. I went with my mom to buy her a new car a few months ago. The salesman wasn't too pushy and very fri More

by whatethics
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nnamdi Ebere
June 08, 2009

I had been to this service department in the past. I found the service reps to be very sneaky, meaning they tell you that your car needs immediate services when in fact the services are not required (pr More

by vcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim (Parts Manager)
May 07, 2009

Pressure from salesperson to "Buy Now" Low How did you Pressure from salesperson to "Buy Now" Low How did you first contact the dealership? Internet Did you purchase from the dealership? Yes Would yo More

by rjoiner05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cason AC"
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