Toyota of Braintree - Service Center
Braintree, MA
283 Reviews of Toyota of Braintree - Service Center
Sam was an angel he helped me when no on else could. Great and efficient!!!!! Great and efficient!!!!! More
Very kind. Spoke sweetly with us. Best experience ever. Above and beyond helpful. Extremely friendly. Spoke sweetly with us. Best experience ever. Above and beyond helpful. Extremely friendly. More
We brought our new Corolla in for its first service which was fine. Ahead of time we had called Sam to see if he would be available to help us with some of the technology. At our not so young ages, some of t was fine. Ahead of time we had called Sam to see if he would be available to help us with some of the technology. At our not so young ages, some of the things were a bit hard to figure out. Sam was so patient while showing/explaining how things worked. We know that we’re more than welcome to ask for future “lessons” if needed. We’re really pleased that Sam was our sales associate. More
Phil is great. He is very knowledgeable and helped me figure out how to use the technology. Also, the woman at the “snack counter” was so pleasant and personable. I He is very knowledgeable and helped me figure out how to use the technology. Also, the woman at the “snack counter” was so pleasant and personable. It was a very pleasant experience. More
Very quick and friendly customer service! high efficiency! I will introduce my friend to come! high efficiency! I will introduce my friend to come! More
Everyone was very helpful with service questions and helped me get in contact with the right people. Would recommend them to anyone! helped me get in contact with the right people. Would recommend them to anyone! More
This was the best experience at a car dealership I’ve had that I can remember in all my life . I’ve had other good experiences too at dealers, but this staff seems to be friendly, down to earth , & actually that I can remember in all my life . I’ve had other good experiences too at dealers, but this staff seems to be friendly, down to earth , & actually takes customer service more serious than what I’ve seen lately at many companies I interact with on hold for 3 hours at places etc , in these scary times especially ,with short staffing, everyone rushed , look right at you & not helping ever now . I truly appreciate when I meet kind individuals that know how to treat customers as I do in my career I show empathy & great customer service skills I am told . After being in 2 ER,s & fighting for my life ,with no empathy ,compassion,& gaslit, it was great to find help today when already stressed,tired, worried. I came in to the building for my tires light acting up. Willy corner cafe was awesome I can’t believe they have cafe in dealer, I was starving too from going to so many tests ! Jessie from Valet helped me so nice & helpful understanding as I drove in wrong way! William used car funny guy & great customer service helped me too !! Inez Belbin great service too !!! Thank all of you & I am definitely coming back & spreading the word about this exact location for Toyota ! Maybe even my next car I will buy here if I survive in this crazy hectic world ! Thank you so much for helping me out !! I truly appreciate kind people with what I’m going through now !!! I will be back for sure ,I will be telling the world on social media , my family, my friends , my coworkers at a big hospital too of my great experience, & I will be sharing my review even to strangers too !!!! Thank you for your dedication to keeping our society a safe & welcoming place when people like me need major support !! Stay safe & keep up what you’re doing being awesome in customer service !! Yvette D. L here from Western mass a thankful & grateful customer !! More
Excellent customer service and reliability of a vehicle! I love the hospitable vibe from Candace at the snack bar. She really is a winner 🏆 thanks to Inez also for her excellent service. I love the hospitable vibe from Candace at the snack bar. She really is a winner 🏆 thanks to Inez also for her excellent service. More
Very thankful for the service and the way I am treated here. With much respect and attention to detail. here. With much respect and attention to detail. More