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Toyota of Des Moines

Grimes, IA

4.7
4,989 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,989 reviews

June 18, 2024

Fast excellent service. Service and recall work all done in a very timely manner! Thankyou! More

by DANMCDOWELL52
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Toyota of Des Moines responded

Sounds like a perfect service visit! We appreciate you recognizing our fast, excellent service - thank you for choosing Toyota of Des Moines!

June 18, 2024

Rodney was a huge help In buying my first car. Would definitely recommend to others. More

by HAUGEBAILEY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Jun 19, 2024 -

Toyota of Des Moines responded

Perfect, 5-stars! Thank you.

June 18, 2024

Travis was wonderful. The whole staff was very professional and friendly. I trust Toyota’s customer service area and would not take my vehicle anywhere else. More

by LBALLI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!

June 18, 2024

Always great to work with! They let you know exactly what they’re going to do and give you the choice of whether you want the work done or not. There are no surprises about how More

by CRUNCHMARCHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 18, 2024

Clean, friendly and service is second to none. I would buy another Toyota from the again More

by MSECKLOR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

June 18, 2024

Very helpful. Would recommend them to other buyers. Very clear on details. All good recommendations. More

by DKCHRISTIANSEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

June 18, 2024

Professional! Awesome!! They were able to answer all my questions, and get me in and out! More

by kalek.rodrigues
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Toyota of Des Moines responded

If you have any further automotive needs please let us know!

June 17, 2024

Expensive and don’t listen to what you need done. Have to come back another time. Seems like it would be more efficient to look at the problem when there and then come back for a repair. Had to com More

by llhunt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us.

June 17, 2024

Tyler was very helpful and communicative throughout the process of purchasing my RAV4. He let me know when they would be getting inventory and kept me in the loop throughout the financing and delivery proc More

by abbie.kropf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help. Welcome to the Toyota family!

June 17, 2024

Great customer service representative. Was in out. Issue with stereo system unresolved due to faulty replacement More

by TMOCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Toyota of Des Moines responded

Glad you had a great experience with our customer service rep! Thanks for choosing Toyota of Des Moines.