Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
7,614 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Contact Dealership
View Awards

1650 SE 37th St.

Grimes, IA

50111

Directions

By Type

Showing 7,614 reviews

November 08, 2023

I really like the efficiency made available through texting. Love it if they’d add/restore being able to pay ahead of time to hasten checkout process. More

by brihav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jiminez
Report | Print
Nov 09, 2023 -

Toyota of Des Moines responded

We are glad to hear that you are enjoying the efficiency of our texting system. We are committed to providing our customers with the best possible experience, and we appreciate your continued support. Thank you for your feedback!

November 08, 2023

I'm very happy. Thank you for your acceptable cars, Toyota is the car of my heart More

by Niaz Mohammad
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Report | Print
Nov 09, 2023 -

Toyota of Des Moines responded

Thank you for your positive feedback and for your loyalty to Toyota. We hope to see you again at Toyota of Des Moines!

November 07, 2023

PJ was so great to work with. He made sure I got what I wanted and made buying a new car so easy!!! More

by Jenni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Toyota of Des Moines responded

Thank you so much for your positive feedback about PJ and Toyota of Des Moines! We are so glad to hear that he was able to make your car buying experience so easy and enjoyable. Enjoy your new Toyota!

November 07, 2023

PJ was great! Kept us updated on our vehicle order and delivery. We love Toyota! More

by Kim Leisinger
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Toyota of Des Moines responded

Thank you for your positive review, Kim! We are so glad to hear that you had a great experience with PJ and that you love your new Toyota. Please let us know if there is anything else we can do for you.

November 07, 2023

There always fast and easy to get along with. Knowledgeable and helpful where you need it most. More

by mlaldridge62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Whiting ?????
Report | Print
Nov 08, 2023 -

Toyota of Des Moines responded

Thank you so much for taking the time to share your positive experience with us at Toyota of Des Moines! We are so glad that you were impressed with our staff's helpfulness, knowledge, and ability to resolve your issues quickly and efficiently. We hope to see you again!

November 07, 2023

Todd made the buying experience super easy. It was very knowledgeable and very helpful. We enjoyed our experience very much. Super easy! More

by MMCDANIEL1978
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Toyota of Des Moines responded

Thank you for your kind words about Todd and our team at Toyota of Des Moines! We are thrilled to hear that you had such a positive experience with us. We hope to see you again for your next vehicle purchase!

November 07, 2023

Todd and Eric both were very responsive and kept me updated with the delivery of our new Highlander. Once it was time to pick up car everything was ready for us to be in and out in a timely manner. More

by JASON.HAMIL99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hippen
Report | Print
Nov 08, 2023 -

Toyota of Des Moines responded

We wholeheartedly appreciate your kind words about Todd and Eric's dedication to ensuring a smooth and timely delivery of your new Highlander. Thank you for sharing your positive experience with us. Your feedback motivates us to continue striving for excellence in every aspect of our service. We are delighted to have played a part in bringing you the joy of driving your new Highlander. Take care!

November 05, 2023

Great attention and willing to work on the car what I was looking for. Thank you More

by sbarahona130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to share your positive feedback about your recent experience at our dealership. We are thrilled to hear that you were impressed with the attentiveness and willingness of our staff to work with you to find the car you were looking for.

November 05, 2023

Clean, comfortable, accessible, accommodating with the widest variety of inventory available and a good reputation. More

by katiekapow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Toyota of Des Moines responded

We take pride in providing our customers with exceptional service and value. Your satisfaction is our top priority, and we are committed to maintaining our high standards. Thank you for choosing Toyota of Des Moines! We appreciate your business and look forward to serving you again soon.

November 05, 2023

Excellent. Recently my phone calls don't get answered. Very disconserting. This creates delays for me. More

by Oliveira.dave4@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don"t "know" anybody.
Report | Print
Nov 06, 2023 -

Toyota of Des Moines responded

We sincerely apologize for any inconvenience or frustration caused by the difficulty in reaching our staff by phone. However, we are please that you are overall satisfied with your service visit. We hope to see you again in the future for all vehicle needs!

1
...
401
402
403
...
762