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1,910 Reviews of Toyota of Des Moines - Service Center
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Verified Customer
Helpful June 11, 2024
Terrible customer service, they focus on the unnecessary things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the po things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the point then? I would not recommend this place to anyone, they focus on things that doesn't need to be replaced!!!! Go elsewhere!!!! More
by GRADAM94
Employees Worked With
June 11, 2024
Polite, friendly, and fast. The shuttle was a big plus! Love my Toyota peeps in DSM! The shuttle was a big plus! Love my Toyota peeps in DSM! More
by bstanfel
Employees Worked With
June 11, 2024
Service is always exceptional. They keep me informed about the status of my car and make recommendations for maintenance to keep my Highlander in top condition. And when all I need They keep me informed about the status of my car and make recommendations for maintenance to keep my Highlander in top condition. And when all I need is an oil change, they don’t pressure me into doing additional services. Great team. More
by landersendvm
Employees Worked With
June 11, 2024
Treated well. Told costs before service. Comfortable waiting area. Helpful video of service provided. Detailed written report. Told costs before service. Comfortable waiting area. Helpful video of service provided. Detailed written report. More
by PROPREV
Employees Worked With
Jose and Terry
June 11, 2024
Excellent service completed in reasonable time. Chris was able to answer all my questions.Definitely would recommend Toyota service. Chris was able to answer all my questions.Definitely would recommend Toyota service. More
by Mary Messler
June 11, 2024
Was very polite and accommodating. Service was done in a timely manner. Having coffee while I wait is nice. Service was done in a timely manner. Having coffee while I wait is nice. More
by JOHNDBURROW74
Employees Worked With
June 11, 2024
Had an issue after a brake repair. I complained that it took a week to repair, Toyota went out of their way to make it right with me as well as fix the issue. Great work Toyota!! I complained that it took a week to repair, Toyota went out of their way to make it right with me as well as fix the issue. Great work Toyota!! More
by JOSH@OTB-WEB.COM
Employees Worked With
June 10, 2024
Very accommodating I like the video inspections Fast service Like the car washes Thank you service Like the car washes Thank you More
by knicks1632
Employees Worked With
